Wix reviews [Updated: 2019]

My Experience with Wix

Introduction
I met with a few business associate in the middle of a three days conference, to discuss business opportunities and at the end we all agree to quickly set up a company in order to take advantage of an opportunity that was discussed at the conference. My role in all of this was to quickly put together a website. I had always known about WIX and the short time I had to put the website together meant that WIX was the 1st choice

Support -

Availability:
WIX support team has been generally available in receiving, acknowledging and fixing issues with the website. I sincerely cannot think on a single instance when my complains were not acknowledge (even though it could take a while longer before the issues are resolved)

Speed of resolving issues:
It’s been over two years now and I have had many issues with the website, some entirely my fault and negligence while others was either their fault or a hybrid. Most of these issues were successfully resolved within an hour or two of my lodging complains while a few has dragged into longer hours and a day on a particular instance.

Talking point:
There was a particular ugly experience I had with the platform and it has changed my overall view and disposition towards the platform. My subscription had expired and I managed to put money together for the renewal after a few days by my calculation but was told that my entire details have been wiped off their platform!!!

Professionalism:
The WIX team has been extremely professional in their conducts especially in responding to my support request

Biggest Pro: Speed and easy to deploy, quality of their designs
Biggest Con: They have lots of hidden charges and deliberately make it difficult to migrate away from the platform