Wix reviews [Updated: 2019]
Wix has a low number of reviews.
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|Page RelevancyFootnote 1||Very Low|
|# of Reviews||1|
|# that Recommend||1
|% that Recommend||100%
|Overall RatingFootnote 2||89%
|Review QualityFootnote 2 Footnote *||0%
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My Experience with Wix
I met with a few business associate in the middle of a three days conference, to discuss business opportunities and at the end we all agree to quickly set up a company in order to take advantage of an opportunity that was discussed at the conference. My role in all of this was to quickly put together a website. I had always known about WIX and the short time I had to put the website together meant that WIX was the 1st choice
WIX support team has been generally available in receiving, acknowledging and fixing issues with the website. I sincerely cannot think on a single instance when my complains were not acknowledge (even though it could take a while longer before the issues are resolved)
Speed of resolving issues:
It’s been over two years now and I have had many issues with the website, some entirely my fault and negligence while others was either their fault or a hybrid. Most of these issues were successfully resolved within an hour or two of my lodging complains while a few has dragged into longer hours and a day on a particular instance.
There was a particular ugly experience I had with the platform and it has changed my overall view and disposition towards the platform. My subscription had expired and I managed to put money together for the renewal after a few days by my calculation but was told that my entire details have been wiped off their platform!!!
The WIX team has been extremely professional in their conducts especially in responding to my support request
Biggest Pro: Speed and easy to deploy, quality of their designs
Biggest Con: They have lots of hidden charges and deliberately make it difficult to migrate away from the platform
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