WireNine reviews

5% Money Back with Poor Support.

Hi,

i have signed up with VPS ACCOUNT few days back. they took 3 days to activate my account, i talked with customer support they are not responding quickly and poor answers most of time.

after not satisfying their services, i decided to cancel my after after 3 days, they cancel my account but pay me back only $5 instead of $20. what a joke. they are posted a banner 100% Money Back but not really true.

They also Banned my IP before any notification, jst cancel my account that' too annoying.
http://www.freeimagehosting.net/lolhh

Wirenine Web Hosting

One year ago when I purchased my hosting package, Wirenine was excellent in helping me get started. Their support was excellent, and their service was absolutely outstanding. One year later, their service has remained strong, with their uptime extremely high. I have not noticed speed differences in my website, or any down time for that matter. Although support is still great, sometimes I feel their not that useful and I often need to reply multiple times to a ticket. I'd rather a company be proactive and instead of outlining what the problem is - go ahead and briefly explain how I can fix it (which is exactly how they were a year ago).

Quality hosting for smaller site owner

I have been with WireNine for several months now, and have overall found them to be an excellent provider. Uptime has been near perfect, aside from a single major outage (which was not the host's fault, but instead a problem with the datacenter). Via the forum, information to users is provided and updated regularly. The customer service also seems to be quite good, although I have had little need for it thus far. This host do not seem to oversell their service, which is quite nice. The only problem Ive had is that the speeds are a bit on the slow side, although not excessively so. The pricing of plans is quite fair considering the service provided, and, thus far, I am very happy with my hosting. Also, there are many coupons that can be found online that can reduce the cost of hosting with WireNine.

Biggest Pro: Service, Reliability
Biggest Con: Connection Speed