WiredTree reviews

Poor Uptime, Getting Worse

I had two VPSs with WiredTree. Both experienced inexcusable downtime. I have never before seen a VPS provider that thought there was nothing wrong with 4 or more hours of downtime.

Before purchasing a WiredTree server ask two questions:

1. If you fail to provide good service or I get a bad server, what is your refund policy. Hint: they don't refund.

IMO, you should stay away from any company with a blanket "no refund" policy.

2. What is your uptime. If they're truthful -- and a quick search will support this -- it is less than 100%. A lot of people report very bad uptime. But they will probably tell you it is in the high 90s. So, why do they say "100% Uptime" on their home page? Looks like a less-than-honest company to me.

The worst host in 12 years.

There was a first problem with .htaccess: they made mistake and after the mistake, said .htaccess was not included in their support and close the ticket. Few weeks later, a new problem occured : all my passwords (ftp, email, cPnel) stopped to work. To fix it, all my websites were down for more than 24 hours, support service stopped to answer due to a dos attack. They made a backup and all my scripts (phplist, galleray menalto) stopped working. They tried to tell me the scripts didn't work before the backup. I have closed my account and moved all my sites one month ago. However, few days ago, I have received an email from technical support for security problems... I have lost hundred of dollars with them.