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WhoGoHost reviews [Updated: 2019]

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WhoGoHost has a low number of reviews.

While every review is helpful, visitors should attribute more weight to pages with more reviews.

See the metrics that we looked at
Page RelevancyFootnote 1 Very Low
# of Reviews 1
# that Recommend 1
Very High
% that Recommend 100%
Very High
Overall RatingFootnote 2 98%
Very High
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

My WhoGoHost Experience

I met the whogohost marketing team in 2015 and after about 20 mins of pitching their services to me, and satisfactorily responding to my queries, I assured them that I was going to move one of my business accounts to their platform. I fulfilled that promise in 2016/17 When I ported one of my startup business website on their platform.

Support:

- Availability: the team is usually available as I have not yet had any experience of not been able to reach them both on phone and email

- Resolution speed: most of the issues I ever raised support ticket for were resolved within 90mins at most. On one occasion, when my account was suspended because my hosting expired before I had the chance to pay for renewal. The account was promptly restored as soon as I paid for the renewal, even before I could send evidence of payment to the support team.

An exception - When my account was hacked and used for spamming, whogohost suspended my account and it took them 3 days to resolve the issue. This was very frustrating and I had to call them out on social media before it was promptly resolved.

- Professionalism: the staff are friendly and well professional. In the 3 days I waited for my hosting to be restored, I called them on numerous times, occasionally using unpredictable words but they were calm and kept assuring me that it was going to be resolved soon.

Biggest Pro: Availability
Biggest Con: Communication: technical issues should always be reported to customers even before they ask questions

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