WebzPro reviews – Page 2
On average, WebzPro is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||73|
|# that Recommend||69
|% that Recommend||95%
|Overall RatingFootnote 2||95.2%
|Review QualityFootnote 2 Footnote *||100%
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Sraight up Great Value
Customer from India here ...
I had tried a few large hosting companies before Webzpro and in comparison I've found Webzpro to be be very easy to work with. No fuss. No fancy bells & whistles. Very useful and functional Control Panel applications. Most options were available at no extra charge back when each option was charged extra.
I've had a few problems but they were all sorted out reasonably well. The support interface is functional and gets the job done. Support ticket generation and problem resolution is good. Have never tried phone support. Keep in mind they're not charging a lot of money so what they offer is well within reasonable expectations of what good value is.
I also host a few personal blogs and installations have been very smooth. The offerings for a personal website cover almost everything you need to get the job done. The business website we have doesn't get a lot of traffic and Webzpro is a perfect solution for what we need - basically an online brochure of our company's products. I don't think they're going to have problems should our website traffic spike all of a sudden.
I would recommend Webzpro to most. Large high volume sites will have to do some due diligence. If you're looking for great value to run reasonably well visited sites these guys are great to work with.
Biggest Pro: Small size so can be flexible and do some things well.
Biggest Con: Small size ... so can have some problems if you're expecting lighting quick service.
totally satisfied with webzpro
I am very satisfied with the customer support I've received from Mike and his team. As a total newbie to web design a while back, I had so many questions I needed answered to get my sites up and running. I conversed with Mike extensively over the phone to get started, he even called me a few times to to make sure I was taken care of....I really appreciated that! He didn't help so much with site design but rather helped with transfer of domains and the general newbie questions I had getting started. I did not like their site builder all that much so I went with expression web and have not had any problems. Also the submission of tickets seems a little impersonal but I can understand not being inundated with phone calls. Answers to my tickets have always been quick. And if I need in-depth help, I have always been able to get a hold of someone on the phone with a simple request on a ticket. Initially I liked the 6 month commitment but now wish I could get it for longer. I really do like this company because of the customer service I get from them. As most did, I wore myself out looking at online reviews trying to decide which company to go with and for once I made a good decision!! Yay!!
Biggest Pro: customer service and cpanel
Biggest Con: web site builder and short term comittment
Excellent service for the price
It was the reviews on this web site that led me to sign up with Webzpro, so it's only fitting that I write my own review for others to read.
First and foremost, it works. For $5 and change a month, I'm getting Web hosting that's always up, fast response time, files don't get lost, and file backups don't get lost -- which, based on the reviews here, is more than I can say for some of the other companies. Every so often, they'll send me an e-mail about the server being down for five minutes or something, but I never would have noticed if they hadn't told me.
The two companies I was considering were Host Gator can Webzpro. Both had rave reviews here, and at Yahoo Answers, and both seemed to offer comparable features and prices. I started to sign up with Host Gator, just because there were more people talking about them, but when it came time to pay, their price turned out to be NOT comparable. The price they were advertising ($7 and change?) turned out to be only for a contract (one year?). I never sign a contract, because I NEVER assume an Internet company will be around tomorrow. For month-to-month, Host Gator was $9 a month -- which is $108 a year. I canceled and went to Webzpro.
For the domain name, I went with NameCheap, and have had no complaints.
With Webzpro I use "Latest Visitors" and Awstats from cPanel to check my traffic (probably too often). I've used their Web mail while on vacation. My pages are PHP, with includes and scripts. All work fine, with no glitches.
I've e-mailed tech support 3 times, and they've always responded quickly. Once, I wanted to install Latex, and was a little miffed when they said they don't allow shell access (Telnet). But on the other hand, I can see how that could multiply the headaches for tech support -- fixing customer web sites after some program messed it up. And for what I'm paying, they wouldn't be able to afford it. I'd also like to see a forum on their site, but there again, somebody would have to monitor it.
Overall, I have no reason to think of changing companies any time soon. In fact, I was considering starting a second web site, and keeping them both on Webzpro. I would wholeheartedly recommend them to anybody.
P.S. If you're building your first site: I tried several WYSIWYG HTML editors to save time. I wasted more time fixing the HTML than I saved. Do yourself a favor: read through the HTML section at W3schools, and just write the HTML by hand using Notepad Plus.
Maybe someday I'll be willing to fork over hundreds of dollars for Dreamweaver, but not today. And when I do, I'll understand the code it creates.
Biggest Pro: It works all the time. Period.
Biggest Con: None
I switched to these guys after reading some really nice reviews here. Unfortunately, my brief, week-long experience was the pits. There is NO telephone support, and their cutover speed from my old host was the slowest I've ever experienced.
Could never get a trouble ticket even instigated, so don't know how to rate tech support that I couldn't use.
But the biggie? The websites were down to my users about 10% of the time, as was email and ftp.
I can't do business this way. So I'm switching to another provider. Life's too short to deal with things like this.
Biggest Pro: good reviews
Biggest Con: Lousy performance, no telephone tech support, slow cutovers
As of 4/15/2010 WebzPro started offering 24/7 Tech Phone support. Tech Support is available by phone or through our support desk 24/7 365 days a year.
Ross, was a customer from 3/24/2010 to 3/29/2010. To answer his review. We do log all incoming and out going phone calls. In those five days there was only one phone call from Ross, which was on the 29th to cannel his account. At his request his account was canceled, his money refunded and he made no other comments. WebzPro does not claim to have 24/7 phone support or even offer phone support however we do take calls at the requests of customers when a phone call is necessary. Our support desk is staffed by all U.S. based techs and the average response time is less than 30 minutes. Not once in those five days did Ross, enter a support ticket. Server down time. There was no server down time. Stats for the server he was on Elladan, are in our Knowledge Base and we do have logs for the five days he was a customer. Cutover Speed. Though we have never heard that term used we can only make an educated guess that Ross is referring to DNS propagation which WebzPro has no control over what so ever. DNS propagation stats at the registrar level and then updates though out the world.
Almost a week ago i started noticing my website is getting hacked. At first i noticed my google adsense was changed and my pub id modified so someone else was getting the money. After some checks on my part i decided to open a trouble ticket. The Webzpro team support looked at start like they want to help and they did some verifications on they part but they kept suggesting that on their part everything is okay and the problem is my pc. Things get worse with the hacking attempts on my site and for 7 days i've checked and rechecked everything, changed passwords over passwords which i saved on paper, reinstalling the OS, nothing really worked. It was hard for me to blame them, without a single proof and since they were saying loud and clear that everything is okay on their side i had my hands tight up.
Today in my desperation, i started to look at the other websites hosted on same server as my site, and guess what i've found out, another site hosted on same server (they confirmed that) had the same pub id which was inserted in my site when all my troubles started. Course i got angry and i told them to fix the security problems and to refund me. They said i'm the only one reporting such thing therefore i'm crazy and they closed my trouble ticket and "bye bye".
Biggest Pro: Good Price
Biggest Con: Bad security
David was a customer out of Romania who told us he wrote much of his own custom code. When he started having the issue we worked with him for several days, pointing out issues and showing him where his scripts were compromised. This is something we normally will not do but we were willing to try to help. After several days he was getting very impatient which we can understand, it was when his comments started to reach a level that we consider improper we had no choice but to end the support ticket explaining we had done all we could do on our end. There was never a server security issue and no other accounts were ever compromised. Davids code was the only issue. Unfortunately we can not rewrite a customers custom code.
WebzPro, fully admits we are not perfect we do make mistakes. But when we do we do everything in our power to make things right. It is the reason we enjoy the success we do with our customers and have been fortunate to have so many customers give us positive reviews. Unfortunately in this case there was nothing we could do.
One of his last comments to us.
"There we go. I've started my "revenge".
(Listed several sites with negative reviews)
+ some pending + more in the following days / weeks / months"
Great service at an unbeatable price
I've used several different hosting providers in the past (Dreamhost, Rackspace, iServe), and none of them have been as solid as Webzpro. I actually switched to them in a panic after my previous webmaster forgot to renew my hosting contract with another domain, and they helped me work through the initial set-up process to make it as quick and painless as possible.
I have never noticed any issues with response time or availability in my time with them. The few times I've contacted their service department with low-priority questions the responses have been timely and accurate.
I am extremely happy with them as a hosting provider and have no reservations about recommending them to others.
Biggest Pro: the price / service cost point is unbelievable
Biggest Con: could use more recurring billing options
Good first impression
Have created many websites from scratch in my lifetime but was looking for some "help" with my small business website. Looked up reviews for various hosts and made a choice from my top three, based on value for the type(s) of service(s), customer service ratings and extras offered. I think I made a good choice. Thus far (granted, I've only been hosting with WebzPro for 4 months) I have been very pleased with the ease of use, customer service, value and overall look of my site. I wish there were a few more options as far as DIY or WYSIWYG styles but they are comparable to other services offered for far more money at other providers. Kudos for now. Hopefully more in the future as I finalize the last few areas that still need some "tweaking."
Biggest Pro: Easy to use, lots of extras
Very Good Host for the Average Webmaster
I originally used Yahoo as my website host and was pleased with their hosting and their site builder. Unfortunately their price and lack of add on domains became too large of a negative to continue my service. After much investigation I narrowed my choices down to a few smaller hosts that seemed to offer the services I need. Every large host had something in the fine print that ruled them out or they offered sub par site builders. Not having the money or time to learn Front Page or any of the other major site development tools I wanted a host that offered an above average site builder. Webzpro won out with RV Site Builder Pro.
After almost a year with Webzpro I feel that I made the right choice. With close to a 100% up time and technical support that is excellent I am more than satisfied with my choice. The growth of Webzpro has affected the 2 servers(7&8) lately but I am confident that they will correct this problem in short order as they have my other problems.
I am currently hosting 2 add on domains and one main domain and have had no problems with the add on domains being recognized by Google. A 15 year old girl developed one of my websites using RV Site Builder and Webzpro's free tools. The combination has proven to be an excellent web hosting experience. Webzpro uses php as well as html and this has helped make my websites more professional looking.
For anyone wanting to develop a professional looking website with little or no experience I highly recommend Webzpro. Once you get the basics down they offer plenty of free software to keep your website up to date. Add in their excellent technical support when you're trying something new and it's a win-win situation.
Biggest Pro: Technical support and RV Site Builder Pro
Biggest Con: Server growing pains
Easy to Use and Reliable
I needed a web hosting service for my home based business. I am not a large business and have very little time for computer related issues. This was certainly the right answer! I tried them after reading reviews of many of the possibilities for service. I had developed my web site for another service, which went belly up. I needed to transfer it to a new service.
It is easy to use and the cost is very reasonable. I felt a little lost at first, but by reading the email that they sent and following the directions I got the web site up in one evening. I needed to access tech support once and they responded to my email within 24 hours. I'd rather have live tech support, but for the great price of my plan I can't see how that would be a reasonable request. Uploading any changes to my web site is now quick and easy. I have had no reports from my customers about not being able to access my site.
I have been very happy with WebZPro and would certainly recommend it.
Biggest Pro: Price
So far so good, Thanks WebzPro
I'm not very knowledgeable about hosting, but I know poor service and product when I use it; WebzPro has been very solid and cost effecient.
Customer service is great. I had several questions and issues getting started, they were there to help. I must add that there was much miscommunication between myself and the customer service dept. but we worked through it.
They quickly answered my emails, sometimes very late at night. I often wondered if they took the time to read the whole email, but they answered. That was very comforting getting replies back quickly, as long as someone answers the emails, that's huge. They are probably way more techinal than myself, causing the communication issues- no big deal.
No problems with the service, no down time that I am aware of. Seems to be a good company; I recommend them.
Biggest Pro: Price / Customer service
Biggest Con: Customer service communication