Webhost4life reviews – Page 6
On average, Webhost4life is not recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||80|
|# that Recommend||8
|% that Recommend||10%
|Overall RatingFootnote 2||19.1%
|Review QualityFootnote 2 Footnote *||100%
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Webhost is Terrible
I have had several problems with them, most recently my secure connection was down for three days (as I write this, it might be longer) and I am loosing business. Before that they had the domain registration all messed up and gave me the runaround for days.
STAY AWAY FROM THEM!!
Biggest Pro: ?
Biggest Con: Resolving Technical Problems
Webhost4life is terrible!
I have been using webhost4life for four years. They were great back then. However, I think they have new owners. Two days ago they moved me to their 'new platform' however, they cloned my database from a month ago. Luckily I have nightly backups on my ftp site and was able to download the data locally. When I asked them to please restore the correct database they ignored me and then pressured me to pay $30 for premium support, which I finally did because I needed this done badly. They still never did it and I spent all night scripting the data and moving it back up by hand.
Then last night my database went down. It still is not up over 10 hours later. All the support people tell me is that they are 'tier 1 support' and that the task is being fixed by 'tier 3 support'. Nothing happens though.
I signed up with DiscountAsp.net last night at 3 am and my site is now operational with them. Luckily I only have one customer and can just give them the new domain name.
Avoid the new 'webhost4life' like the plague!
Biggest Pro: NONE
Biggest Con: Never up anymore
Web sites DOWN 5 DAYS
my Web sites have been DOWN FOR 5 DAYS and counting, this IS UNBELIEVABLE, they don't fix it, chat support people keep saying they are working on it but they don't even answer support tickets for days.
everything happened since they moved to new platform there is a lot of problems now, control panel doesnt work properly, data from database lost, its a complete mess, the old platform was ok.
SO DISSAPOINTED, NO recommended.
Webhost4life is JUNK and POOR customer service
After over 2 weeks of up and down time, numerous help tickets, reopening help tickets, customer service reps that can only spout 24 - 48 hours, wait for 4 or 5 minutes while I check then come back with ZERO information, a lack of any knowledge I'd have been better off to ask my dog to fix the issues. Our site has been completely down for a week now and has cost us THOUSANDS of DOLLARS in time lost and customer dissatisfaction. I have moved my domain to GoDaddy.
STAY AWAY FROM WEBHOST4LIFE !!! THEY ARE A PLAGUE !!! - They sub to INDIA with reps using American names! and have no clue about what service is much less what is going on within their own systems, spouting scripted rhetoric!!
Biggest Pro: They're only good when they're sleeping.
Biggest Con: They are Never up for more than 15 minutes at a time then down for days and weeks.
24 to 10,000 hours to get a database backup.
Rescently a client choose webhost4life for thier project. Webhost4life decided to move thier site to a new server. They crashed thier site in the process. When I finally figured out the issue I put in a “ticket” that I needed a database backup of the current database. 48 hours and x phone calls later they were still “researching” how to do a backup. When I asked how long it would take they said 24 to 48 hours when I pointed out that it had already been 48 hours they had no updated estimate accept to repeat 24 to 48 hours again and again. When I pushed they finally said it would be “24 to 10,000 hours” and that there was NO SLA and nothing I could do about it but cancel the account. Stay away from WebHost4Life.
Biggest Con: NO SLA
Webhost4life - not my life - it's the worst host ever - KEEP AWAY
Webhost4life is the worst host around, I wish I had read the reviews on this site and other web sites. Their support is poor - their support is based in India and they have no idea what they're doing. In the US they hang up on you constantly all the time if they can't answer your question. Our site had been down for 48 hours and they could not get it working claiming they had server issues - I ended up moving away from these guys. I must stress their own servers are VERY slow (see other reviews) - and browsing their control panel takes ages - even submitting a support ticket can take 15 minutes !!!!
Keep away from these guys, they are the worst host I've ever come across.
Migration to new platform - Careless & Absolutely Dismal
The recent upgrade, in many people eyes has been a big step backward. Why the hell would you migrate to something that is worse, then you already have? These guys are total idiots....
1) When migrating to a the new platform, they did not port across zone files correctly. If you had emails pointing else where these were reset to point back to webhost4life.
2) The functionality of the new control panel is awkward and is very restrictive in what you can do.
Personally I have lost more than 2 days worth of work, and had to deal with irate customers who haven't been able to access emails, as well as reconfigure websites so they could send out emails.
WebHost4Life obviously did no testing before hand. These guys were good in the day, but sadly 2010 is the year that will hopefully see the end of this dinosaur.
Biggest Pro: Great if you need to get rid of clients, recommend these guys.
Biggest Con: The new hosting platform, was designed by the owners pet chimp.
Flaky or What
I have been with these guys for over 3 years and up until the 3rd of this month when they transitioned me to their new servers (I think this might actually be a different company) then everything changed. Our site went down and nothing that they did helped. Their tech support was non existent and incapable. Their knowledge base did not reflect what they actually had on their site. I made a mistake and did not back up our database before the migration and afterward the backups didn't work. Every thing became very flaky. I had paid a year in advance and I have had at least 12 conversations trying to get a refund for the 9 months left on my contract. They just ping pong me between the old platform and the new platform what is that all about. Well I paid by credit card so I'll just try clawing it back. Stay away from these guys there are too many good hoster's out there that are now miles better
Biggest Pro: None
Biggest Con: Nothing and I mean nothing works at all.
Loosing 600 domains/week and rising
See customers that are leaving WebHost4Life in droves:
Initially I had been very pleased with this hosting company. However, they migrated my sites and not only reduced features, but totally crashed the sites. This happened about a month ago and I'm still having major problems. I was totally blind-sided by how my hosting went from good to a disaster in the blink of an eye. My problems are too numerous to mention, and would cause me nausea to list them here...It would be like reliving my worst nightmare.
I just want to say that it was a shame that we existing customers apparently were sold out to a bean counting organization that has little technical ability and no customer support. I'm exiting this new ownership asap. DO NOT BE FOOLED BY THE PREVIOUS GOOD RATINGS FOR WebHost4Life, they are no longer a viable hosting organization.
Webhost4Life is a Great Webhost
I'm a webdeveloper. Webhost4Life has been my web host for several years. From reading the reviews on this website, you'd think Webhost4Life is the worst webhost on the planet. Nothing could be further from the truth. Although there have been serious problems in their recent migration to new servers, Webhost4Life is still a great webhost offering Windows hosting for an extremely reasonable price. Their new technical support team didn't exactly hit the ground running but they did resolve all the problems I noticed in a timely manner. Problems happen when you make major changes. The question is, is the support team responsive and will they respond faster and better in their new job? I for one am willing to give them that chance and I know from experience with other webhosts how unresponsive and incompetent they can be. Webhost4Life is not one of those companies. I would still recommend Webhost4Life to others and to my own customers.