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Web Hosting Hub reviews – Page 2

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On average, Web Hosting Hub is recommended by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

See the metrics that we looked at
Page RelevancyFootnote 1 Very High
# of Reviews 29
# that Recommend 27
Very High
% that Recommend 93%
Very High
Overall RatingFootnote 2 94.2%
Very High
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Paleo-techie gets a website

I write thrillers with a science background (so far, radiation and volcanology) and yet when it came to the technical challenge of building a website, I froze.

So I did what I do when researching background for a book. I researched. First, I had to learn what 'web hosting' meant and then I googled 'web hosting sites' and spent a day or so learning who's doing what. There were several sites that consistently got good reviews, and so I narrowed my search.

At that point, I knew what I wanted in a web-hosting service:
1. ease of use
2. affordable
3. good customer service

So, I called customer service on a few of the sites. On one site, the rep I spoke to could barely contain his disdain for a paleotechie like me. I needed help; he wasn't interested.

Finally, I zeroed on Web Hosting Hub. It took me a couple of hours to learn enough to put together a basic website. Tweaking and improving took another few hours--and every tweak was facilitated by clear instructions on the site. Three times, I could not find the info I needed, and so called customer service. Three times, I reached reps who were friendly, helpful, knowledgable, and courteous. In one case, the rep didn't know the answer to my question, so he took the time to do his own research and got back to me by phone, and by email.

My only complaint is that I have to click through several stages in order to check my site statistics, or to edit my site. Then again, that could just my lack of expertise.

Overall: I'm a happy camper.

Biggest Pro: ease of use
Biggest Con: need to multi-click to get to stats page

Best Hosting Out There!

I would just like to personally commend Scott M. for his extraordinary help moments ago with my email spoofing issue. He was so polite and helpful, I was happily surprised! His knowledge of my issue was truly amazing and his advice on what actions I should take were concise and very easy to understand. And they worked like a dream! Many huge thanks to Scott and the wonderful team at Web Hosting Hub.

After 15+ years of working with a variety of hosts - Web Hosting Hub is by far the best I've seen. I did tons of research reading hosting reviews and must admit all that I read proved to be true! Uptime is phenomenal, superb customer support, low server load, great prices - all the best I have ever experienced.

Thank you Scott and warmest regards & Happy New Year to everyone at WHH!
Marleen

Biggest Pro: GREAT 24/7 Customer Service, Uptime and prices!
Biggest Con: None found!

Fantastic Great Customer Service

I had my first experience with this hosting company on August 8, 2011. Before purchasing my hosting plan I contacted customer support via web chat. I asked many questions to get a feel for the quality of support, and their willingness to really walk someone through the process of purchasing a hosting plan. I was very impressed with the support I received. The wait time was less than 3 minutes and the agent spent as much time answering my questions as I needed.

I have contacted support by telephone, email and chat numerous times in the past 3 months. Each time support promptly answered my questions. Every agent was polite, knowledgeable and was willing to answer questions that were very basic as well as complex. The agents always went the extra mile to ensure that I fully understood their answers and that my problem was solved.

Additionally, every agent I spoke with was easy to understand. I had no problems with a language barrier. This has not been the case with other Hosts.

My sites have been up and running every time I checked on them, which is often. I have had no issue with connection speed. The cost of hosting with this company is very competitive and I feel that it is a great value.
I would recommend Web Hosting Hub to all of my friends.

You service so far has been fantastic Thank You
Loyal Hines

Biggest Pro: Quick and knowledgeable support
Biggest Con: None so far

Great for a hosting newbie!

I spent months toying with the idea of self hosting my blog and I finally talked my husband {and myself} into spending the money. Only there were so many options I didn't even know where to begin. I spent hours reading positive and negative reviews for just about every webhost out there and I finally settled with WebHostingHub.

My choice was hinged on two basic needs...decent pricing and excellent customer support. My blog is a hobby so I can't justify spending a ton of money and I'm computer savvy but I'm not a web genius. Ultimately I am glad I went with WebHostingHub. Their fees don't break the bank and their support has been amazing when I need help.

I'm married to an IT nerd so I've heard the frustrating stories of talking complete space cadets through simple procedures. I'm sorry to admit that I was that space cadet...more than once, and the staff at WebHostingHub was always patient and understanding without being condescending!

I was getting a little impatient waiting for the confirmation email to come through and it turns out it was never activated when I called in. I'm not sure who I spoke with when I first called in but the second time I talked to Matt - also a great help.

This is my first time throwing money at blogging, so I was really concerned about getting assistance when I got confused with the problem, both of these guys did a great job of helping ease my apprehension. I know there are cheaper options out there but to an extent I am willing to pay for extra customer support...so far it has been worth it!

Thanks!

Note: In the few months since I started self hosting my blog my site has been down once. The first time the entire server was hacked and my site was down for a few hours in the early hours of a Saturday, disappointing but not detrimental. It was fixed within hours and when I did chat with the customer support they were helpful and assured me all would be well shortly, and it was.

Biggest Pro: Understanding and helpful customer support

They made the migration from blogger to wordpress a snap

I just started with Web Hosting Hub but I had to say that they are awesome. I did a blogger to wordpress migration and they helped me with every step of the process. When I installed word press in the wrong folder, they fixed it for me. When I was changing the nameservers they walked me through the process, and when it was in transition they made sure my blog was up and running when I couldn't log in due to the nameserver not being changed yet from where I lived. The technical guys were great and I have nothing but kudo's for them. I tried this process earlier with another hosting company but the technical guys were reading out of a script and it never got past paying for hosting. I really recommend these guys.

Pastor Duke Taber

Taber's Truths Christian Blog

Biggest Pro: Technical support

The BEST Web Hosting site on the web

To Everyone,
I want to say I did not expect much as the site was so inexpensive. what a HAPPY SURPRISE this site's customer service rocks. i'm not being paid to write this review!!! I just want everyone to know the truth. i know how to sell and list items on the web. and can build very little when it comes to a blank web-site. no worry here the really do respond at any hour of the day. and they don't say sorry i don't know. they help you from start to finish. and i have had some really weird questions no matter to this team. they have worked me through every issue i have had. and so far they all have been me doing it wrong. now that is customer service. I look forward to working with this web-site for many years. and opening more stores right here as I know they will be happy to help. are you getting this kind of customer service from your provider? if not give this site a try.

Thank-You
Don & Helen Moosman

Biggest Pro: Customer Service,No Down time
Biggest Con: NONE

Absolutely Amazing

I'm new to the web hosting world. I started with JustHost because of some sites that recommended it. I was naive enough to believe those. After I signed up, I started to read customer reviews of how awful JustHost was. Even though I had yet to experience it, I wasn't waiting around to find out. I will add though, I got my prorated refund from them right away (people have said they never rec'd theirs etc).

Anyway, after checking for a new web hosting company (and spending a long time looking at reviews) I went with WebHostingHub. They are incredible. I haven't been with them very long at all but I had to utilize transferring my WordPress over, so I had to speak with their customer/tech support a lot. I used their telephone service, and I never had any wait time to speak with someone. They are extremely knowledgeable and helped me move it in now time at all. They also had in depth help pages. Which I was able to follow very easily (but missed a step). Extremely polite and waited with me while I did everything.

I haven't had any issues, and I have a feeling I won't!!

Biggest Pro: Technical support.
Biggest Con: Have yet to find one!

The Make Me Feel Like a 10

I would like to commend Mark S. for the help he gave me over the chat help line with my sites technical problems. I changed something with my permalinks and he fixed it right up and quite quickly I may add. He made sure to ask when that problem was corrected if I needed any further assistance with anything else. It was refreshing that he did not just fix the problem and take off. He also always let me know along the way what was going on and did not leave me hanging. For example "Please hold I will be right back", or "This should take 3 to 5 minutes".

Thanks again webhostinghub for getting me back on track!

Tammy

To all who question my "10" rating....I have received nothing but the best service so far. I am a novice at best and have never been treated like one...that alone makes me feel like a 10, so how could I rate Web Hosting Hub any less than they rate me?

Biggest Pro: Awesome customer service!!!
Biggest Con: None to report.

The most refreshing customer service I've ever come across...

I just wanted to say that Chloe I. in customer service was quite a pleasant surprise.

I needed to have the premium web builder installed on our site and dreaded calling, figuring I'd have to wait, as well as speak to a representative who would barely speak English.

The entire phone call must have taken less than five minutes, and her elocution was perfect! She sounded alert, happy to be working at a job she loved, was reassuring and efficient.

Both the volume and quality of her voice were outstanding, so either she is the best person I've ever heard as a customer service rep or you people have the best training and standards I've ever seen. Either way she is the best I've heard on any customer support team - anywhere!

The difference between Chloe I. and all the others is akin to the difference between the Empire State Building and a three story tenement, so I just had to write to let you people know how it is on my end of the telephone line.

Evidently, you people have a systemwide attitude finely honed for doing a
great job!

Thanks to Web Hosting Hub and to Chloe I.,
Kev

Biggest Pro: So far, the customer service is the clearest, fastest, EVER!!
Biggest Con: None so far...

very good service with patient knowledgable staff

Dont usually write reviews but after spending some time looking at different hosts I thought Id bite the bullet with them although most people say go for Blue or hostgator but I dont like to follow the crowd. Within 5 minutes wordpress was setup and they have a huge list of other website options that looked alot easier than wordpress but not aS customized. C panel was easy to learn and the 2 times I spoke with staff as well as the sign up was very quick and sorted out the problem which ended up being a wordpress issue and kept online waiting while I was trying to sort it out.

All staff were very friendly without sounding robotic and very happy with their service as I didnt feel patronized or questioned being an absolute beginner.

On another note dont expect to get a custom wordpress up quickly like many wysiwyg. It does take time to learn the basics (im almost finished after 6 weeks) but totally worth it and if looking for framework try catalyst theme. It is very customized, makes life as simple as can be and has an excellent community.

All the positive reviews are not balony as id imagined and have a good rep for a reason.

Biggest Pro: friendly helpfull staff, quick service, easy wordpress setup

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