SiteGround reviews – Page 9

Outstanding service once again

Over time I have had to contact Siteground support on occasions. Most recently today - my issue was resolved quickly and in a very friendly manner. Highly recommend Siteground. Clear advice, clear suggestions and timely. As well as customer support, the service is reliable, fast and no down-time. Very hapy we signed up with this company. Happy to comment if anyone wishes. Thanks, Roger

Biggest Pro: Customer support
Biggest Con: Nil

Support is Excellent

Siteground is probably the best in support and reliability and I must say that each time I run into a problem, a quick chat with their crew or excellent and knowledgeable team always resolve the problems.
I highly recommend them and hope that they can provide long term customers with some discount if they do get to read this review.
Thanks to all the hardworking support team members of SIteground! I was last served by a Nikolay and kudos to him! Wll done and thank you!

Philip

Biggest Pro: Excellent and Responsive Chat support

Excellent Support

Excellent with great support team that resolve my issues at the end of the day. Always confident that my problem get solved. The support team are excellent and very patient no matter how hard or frustrated you are. They keep you calm and at ease. I strongly recommend web developers or institutions to host with them. They are very professional in their approach.

The best Customer Service

Knowledgeable and fast service. It is a fun and easy to use environment. They do many services others charge for. If you need help they seem to be willing to go the extra mile. Still learning woocomerce and background user account management and they work to help find appropriate plugins. I am almost to the minimum characters necessary to submit the review, so I will end now. As a newbie, you'll enjoy learning with Siteground.

Biggest Pro: Customer Service
Biggest Con: price of some services

Needed help to turn off auto-renew of domain name.

As always, SiteGround was a pleasure to work with. When my account was tied to an expired email address - they updated the linked email address so I could administer my account - then helped me step-by-step through the process. Eventually, when I couldn't find the cancel renewal function, the customer service rep did it for me.

Thanks so much for the excellent service!

Biggest Pro: Helpful customer support - always.

Support to repair Domain DNS structure

Dear Sofiya S., operator of SiteGround,
thank you very very very very much for your extraordinary support!!!
You solved the problems I had with my DNS structur after I installed MS Teams!!!
MS 365 treated me to change the DNS structure of my Domain to transfer my mails to MS 365 Teams. That generates the problem that I could not receive any mail.
Sofiya S. repaired the DNS structure so that I can send and receive mails via Outlook again.
She did this job in a very fast way and knows what she had to do.
I can recommend her very much with pleasure!

With best regards,
Matthias H.

Biggest Pro: Very quick in solving the problem!

Problem with staging site

the support was superb...very fast and accurate typing, and excellent to the point support without wasting anytime...superb!

I also complained in the beginning about the redesigned siteground site.
From the normal siteground page, there is NO LINK AT ALL TO SUPPORT....NADA, SILCH...and that is the the most atrocious idea any designer could have implemented. 1000 minus points from a customer who always raved about the world class customer support of siteground!

Great serice and support

I wish to share my amazing experience with siteground. They have the best support and service. You will never feel lost. They are there to help you 24x7.

They provide you with great security, guidance and service. Me being a total newbie made many errors. But was always pulled out of them by siteground support service.

If you really want to make your website work and perform go with siteground as your hosting.

Great hosting and support

Over the last 21 years, ThinkPod Agency has switched hosts around 6-7 times, in search of one that is secure, fast, reliable, has great customer service and all of the bells and whistles we need to keep our client sites up and running smoothly. We'll be sticking with SiteGround. In addition to the great services and communication, we also appreciate the sliding pricing which allows us to provide affordable hosting and security options for our clients.

Siteground keeps rocking

With Siteground we are also at ease and confident any problem will be solved swiftly. A partner we can trust to keep our website working.

The control panel resources are great for what we need as well. I have not doubt that if we count the time it would take to solve issues without such an outstanding support they are the best value for money/time option for us .

Biggest Pro: Outstanding and fast suport - the best
Biggest Con: They're not much into fine tunning Joomla hosting (priority is for WP). But in the end it keeps working great with Joomla