SiteGround reviews – Page 4
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||392|
|# that Recommend||353
|% that Recommend||90%
|Overall RatingFootnote 2||90.4%
|Review QualityFootnote 2 Footnote *||100%
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SiteGround has amazing customer service. Our site had a big issue with CPU seconds, and it was fully explained what the issues were. The site was shut down, but we were put back up despite passing the limit, and now it is on us to ensure the issue does not happen again. Very fair, and it makes me feel valued as a customer. Bozhana was extremely helpful and solved our issue. Thank you!
Biggest Pro: customer service
Biggest Con: pricing (especially for longtime customers, I wish we had discounts)
Number 1 Hosting Company
In my opinion, SiteGround is the very best hosting company because of their professional customer service, and their protection of my business website from Online problems. My website was never down and that was the most important issue for me and my customers. I will be very happy to share my SiteGround experience with all my business associates who want reliable hosting services.
Sir William Jackson Inc
Great Customer Service
I have been a customer of Siteground since 2018 and i couldn't be any happier! The customer service is amazing, they were there when i needed help changing my billing date and when i needed help with my site when i screwed something up. I would not use any other host for my website. The speed is great. The tools for managing my website is also so very helpful!
Easy to Use AAA+++
I've been using Siteground for quite a while now, it is super easy to use and install software on, and there is great support that is super quick and simple to fix your problems, staff are always knowledgeable and I personally highly recommend Siteground for new website builders or those starting out, perhaps your computer skills are not up there, these people are great AAAAA+++++
Biggest Pro: Easy to Use
Brilliant Customer Services and Best Hosting Uptime
I am using siteground services for the last 2 years. And honestly speaking it's a wonderful experience with this hosting company. I know it is a little bit expensive for other users who want to switch. But quality is better than quantity.
Other than that Technical support team helps you every time if you are stuck anywhere in between.
You will get automatic backups every day.
Biggest Pro: Fast and easy to use and understand + SSL
Biggest Con: Little bit expensive
I am still enjoying my experience with Siteground after the disaster of bad service from Blue Host and GoDaddy.
I highly recommend using this service. The staff are patient and knowledgeable.
Site transfer are done quickly, technical assistance is given and staff will easily walk you through and explain any issues you have and why you are having them.
Good value for money.
I had not worked on my site for way too long, so when I tried to log into Wordpress, I got a couple of warnings and had no idea what to do! Via Chat, a great guy named Asparuh came online and solved the problem in no time flat - something to do with an outdated version PHP... whatever that is! I've had to ask for help before, and the Siteground people are polite, experts, and fast. The new interface is great and easy to use, as well. I could not be happier!
Biggest Pro: The Siteground people
Biggest Con: None
George CH - CS chat on SiteGround
I have an ongoing strange glitch with a main hosting domain change on my multisite hosting with SiteGroung - on the Chat CS system - I conversed with George Ch. He was actively diligent in his attempt to rectify my inability to login into my hosting WordPress desktop. George determined that after checking through the domain/website database that it was beyond his technical abilities. (i appreciate this honesty) and has correctly referred me to the Siteground Technical department. I hope they will both be as diligent as George and also rectify this glitch - he's hoping!
Biggest Pro: Customer service and clean presentable platform
Biggest Con: N/A
Georgi made my day!
Georgi got online via the chat support and was able to sort my issue out quite quickly. My website was just showing a full white screen with an error message and I wasn't able to get into the back end of it. I explained my situation and was extremely happy with Georgi's service. It was stressful not having my website up and running as it's an integral part of our business so thanks again to Georgi!
Biggest Pro: Quick response
Great, Awesome Service
SiteGround is the best hosting company hands down. There knowledge of any problem that you have with your website is like no other hosting company I have ever encountered. I am so grateful that the leadership over at SG has trained their customer service reps at the highest level.
My hope is that SG continues on the path of exceptional service and technology
Thank you SG... you have a customer forever.
Biggest Pro: Awesome Customer
Biggest Con: None