SiteGround reviews – Page 4
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||319|
|# that Recommend||281
|% that Recommend||88%
|Overall RatingFootnote 2||88.9%
|Review QualityFootnote 2 Footnote *||100%
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Excellent technical help from Siteground
A brief note to confirm that the technical assistance people at Siteground have always been extremely helpful to me - they are knowledgeable and very patient and friendly. I requested their help on several occasions in the past related to the technical functionality of my site and always received excellent service. I will always strongly recommend Siteground to friends and colleagues.
Stanimir, a customer service rep for Siteground was courteous, prompt, and friendly. The response time is so fast it almost seems like a chatbot. But because of the help, I know It is not a bot, because they answer all my questions and help me with my issue. This particular time it was adding a text link for tracking and verification. Stanimir answered and gave me the support I needed asap. Thanks to the Sitedground friendly customer service.
Biggest Pro: Great Customer Service & Tools
Biggest Con: None
Great service and a great company
I had to submit a ticket for support. As usual site ground always delivers. My issue was resolved in less than 30 minutes. I love this company and will be a customer for life. Prices are reasonable and the service is the best of any hosting company I have used in the past, and I have tried several. Siteground never fails to resolve my problem quickly and explain to me exactly what the issue was.
Biggest Pro: Excellent Support
Biggest Con: None
Verry good help
Moved my domain today, got very good help from the service desk!
There are some settings that have to be made and I could not find them.
Then I asked the service desk to sow me where I could make the changes to the DNS and they could point it out to me so I could make the changes myself I also had some other questions about the site and was given a comment in just a few seconds!
Biggest Pro: fast service
Siteground is a rock to build on
Any time, any issue: Siteground is always there when something's up. Or down. They are always quick to respond to support requests. My websites are fast. Their backend is easy to use - I could go on forever about reasons why I like Siteground. Bottom line: they've proven to be rock solid time and time again, and I can only be one hundred percent loyal to them as they succeed my expectations.
Biggest Pro: Amazing support
I think I accidentally left three stars, but I wanted to make sure it's known that it was five star service from Pavel S! He helped me through the whole process of my issue and it was resolved in no time! Thank you so much for all of your help! Definitely love using the chat feature on Siteground because I am able to work through problems in real time and send screenshots when needed. Will use again for sure!
Biggest Pro: Helped me through the whole process!
Today, I contacted the support service because I needed to know how to transfer my domain from Aruba to Siteground. Rosen, the person who was on the chat helped me a lot in a very polite way. He was very helpful and gave me all the answers I requested.
Anyway, every time I get in touch with the support service I always find people very prepared who can help you out when you are stuck.
Thanks a lot Rosen
Excellent Customer Support
I have a WordPress website. Encryption is used on videos to prevent them from being downloaded.
The videos would only play through one time and then show an error.
Removing caching to the page that the video resides on solved the problem.
The solution was quick and easy and I will be able to resolve this for all the video pages and new videos that we upload.
Getting to the WP-Admin isn't easy or user friendly and I have mentioned this to them. But it is a minor issue and I highly recommend SiteGround hosting.
They are very good.
Biggest Pro: Fast support and knowledgable
Biggest Con: Navigation on their site is not as intuitive as others
They always help me
I have reauested help from Siteground a few times and I always recieve well informed, complete help from their team. I am grateful for their services. I have used many other hosting services and I always come back to Siteground because they prove themselves time after time to be the best overall for hosting. I use wordpress and from now on I will be using siteground exclusively.
Tech was very helpful and easy to understand. He did solve my problem but I accidently closed his window before thanking him and signing off. I am still a customer. I have contacted support several times before and they are always quick to answer, knowledgeable and helpful. I recommend siteground for your hosting needs.
They are pretty pricey for what I use them for.