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SiteGround reviews – Page 3

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On average, SiteGround is recommended by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

See the metrics that we looked at
Page RelevancyFootnote 1 Very High
# of Reviews 231
# that Recommend 193
High
% that Recommend 84%
High
Overall RatingFootnote 2 85.2%
Very High
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Siteground's Customer Service is Very Good

I've had 2 cases I posted recently. The customer service I received from both reps were very good.
They were respectful to me not being knowageable about how the system works and were willing to walk me through the process or explain to me what was going to happen next.
I am quite satisfied with the customer service I have received from Sitegrounds' representatives.

Online Chat help is wonderful

As someone who is not tech savvy by any means, I recently used chat to help me with changing my domain address. Gabriel was wonderful and guided me through the entire process. I was really worried that I was going to do something that would create havoc with my website, but he made it seem so simple and assured me we did everything correctly. Thank you so much for making this easy for me.

Best host by far.

I have worked with a ton of hosts over the years. Some start out good and then are bought out by bigger companies and fail miserably. SiteGround has excellent technology and service. I have never had an issue they couldn't solve. nor had them point the finger back at me like most large support companies do just to get you off the phone. I am an experienced designer and would only recommend SiteGround for hosting my clients.

The Best Service Ever!

I want to commend Samuil G for the best service ever. I had a very unusual issue with getting the email to sync on my iPhone. He had not experienced the issue and I was at a loss.

Samuil was so patient, kind and willing to do all possible to help fix the issue. After many attempts, it finally worked and I can properly access my emails on my phone. A life-saver, as I often need to work using my phone and not my computer.

Thank you so much for hiring such a wonderful and patient expert.

Biggest Pro: Customer Service - the best!
Biggest Con: none

Siteground Customer Srvice

Very good at putting up with a fussy like me, they have great patience and they explain why, solving problems directly.
No problem during covid and very good effort. I like when assistance understands that you are in trouble and when they think that you are a human and not a machine.
Siteground is the best hosting in the world.

Thank you gays

well done

Pls contiinue to make the best

Biggest Pro: Patient and no limit
Biggest Con: with Chrome I have problem sometimes to take contact with asistance.

Awesome service and 10/10 support

Amazing service, good speeds and very helpful staff awaiting to assist you with absolutely ANYTHING. I had a billing issue after running into hard times and their support was extremely friendly and helpful and processed my refund immediately on the live chat. I couldn't recommend SiteGround enough, in the future I will be using them exclusively for any new projects.

Biggest Pro: Customer Service

Fantastic Customer Service

I had one of the most helpful customer service assistants during my interaction today. Siteground is always there in a flash with excellent customer service and is putting all other customer services to shame, the speed in which they solve a problem and not begging for a review, it makes my day easier and the job I need to go faster, I couldn't thank Siteground enough. Excellent all round - well done Siteground and the team there.

Biggest Pro: Customer Service

Excellent and super fast service! Highly recommended!

Thank you for your fast and incredible support!
Your amazing representative fixed my crashed website in no time!!
I am so grateful! Thank you so much!
Every time I contact support, they are so fast and chatting with me right away, solving all my problems while I'm building my website.
It is such a great help, especially since it's the first time I'm building a website and I'm learning while I'm going.
I highly recommend SiteGround to anyone who is looking for a trustworthy hosting company. Worth every cent.

Biggest Pro: Solve your problems fast

Had trouble but the support person would not stop until I wa sall

As someone who has ran help desks, I know what good service is. This fellow allowed me to walk through cPanel so I can get knowledge. he was patient and ensured ALL that I need was good to go so the site was ready for use.

Again, I highly recommend this company. I think I have 8 or 9 sites with them and cant see going anywhere else. Awesome job once again.

Very satisfied

Jonathan

Great customer service

I have been using SiteGround for almost a year and I have no complaints. I host several websites (low traffic) with one account and I haven't encountered any issues thus far.

One thing to mention is its exceptional customer service. Every time I have an issue with one of my websites, they are very quick to help me resolve it.

5 stars for customer service! Great company overall!

Biggest Pro: Customer Service
Biggest Con: Price after the first year

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