SiteGround reviews – Page 3
On average, SiteGround appears to be viewed with caution by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||123|
|# that Recommend||85
|% that Recommend||69%
|Overall RatingFootnote 2||73.5%
|Review QualityFootnote 2 Footnote *||100%
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Speedy service that was just perfect
I needed to make changes to my DNS zone records, which I'd never done before. I was pretty uncertain about doing that, so I hopped on Chat with Alexander at SiteGround. Wow - he knew exactly what to do, and took care of my needs in no time at all! Love SiteGround - they're always there to help and their support staff is top notch. Really glad I have them as my hosting company - they are the best - hands down!
Excellent Support Service!!!!
I have just finished talking to technical support over live chat and I just want to say how excellent their service was. The support guy was very nice and polite and went above and beyond to help out with my issue. I don't normally leave reviews but credit where credit's due, this is not the first time I've received excellent service! Well done Site Ground, keep up this level of service!
Biggest Pro: Excellent Service
I've been developing websites since 2008 and dealt with all the major hosting providers. SiteGround has consistently delivered the highest quality customer service and the best price.
My site speeds are fast, and the page builders I use all run faster on SiteGround than any other hosting company.
I can guarantee you've never had service like this anywhere else!
Biggest Pro: Quality, Service AND Price
Biggest Con: None so far
Best hosting company ever. I have used Superhosting, ICN, BlueHost and 2 or 3 more but just now I understood that the problems can be resolved during the chat with their customer support. I have a big problem with my DNS records and MX records and my Wordpress theme and with my domain, and of course, with my site speed and PHP and all of this for the last one month. But every time the result was a fast answer from their help desk. Then a chat with the person from their IT team. And my problem was resolved until the end of the chat. The longest time was only 11 minutes and everything was better than I expect :). Raul A. is my hero from their team. I give him 5 stars, one moon, and a big HUG! If you want the best hosting service then SiteGround
Biggest Pro: Help Assistance, Fast answer, good understanding of the problem, Resolve problems by themself, , Live assistance,
Great support within time
I am using siteground hosting account since a long. I am very much satisfied by their services.
They take the action within no time. They are worried about the customer problem and take it in serious manner.
Normally when you go for hosting service, you see the configuration speed and price and compare on basis of its. but somewhere we miss the main point how quickly their support will respond on your queries. Here siteground gives you free hand respond within no time, which save your lots of money.
For me its a good hosting service.
Biggest Pro: Its support system is very quick respondent
Biggest Con: Billing should be for indian debit card customers and should work on speed
Excellent tech support
Plamen N. from the tech support team was patient, knowledgeable, courteous, and very helpful in aiding the domain migration on my side. Along with the excellent migration tool, and uptime record - this level of support and expertise is exactly the reason why Siteground is the hosting service of choice for my domain. Highly appreciated, and look forward to future updates.
Fantastic support. Answered immediately and Rosen talked me through each step and didn't leave the chat until all issues resolved.
Rare now to get good support so feel compelled to review it when there is actually something positive to say. I am not technical but feel confident I always get my questions answered and without being made to feel stupid.
Would recommend them without a shadow of a doubt and will join the affiliate programme
Thank you and keep up the good work
Biggest Pro: Amazing Customer Service
Biggest Con: None
Best Hosting Ever!!!
I have been with SiteGround for a couple of years now and I have never been disappointed. I was with Bluehost before, and they went way down hill and screwed me over a couple of times so I did some research and landed on SiteGround to host my website. Their online and phone tech support is better than any company I have ever worked with in my entire life! I am not exaggerating. I have never waited for longer then 20 sec for a response to any question I had. The best part though, is they don't just tell me what to do to fix my problems, they always fix it for me. It's simply amazing! I run my website myself and built it myself and I could have only done this because SiteGround was so helpful. I know this sounds like a super positive review but there simply isn't anything negative to say about them. My website loads fast. The features I get for the price is ridiculous, especially since they now have the staging and auto backups that a 3 year old would be able to use. They have always been so kind and knowledgable on the phone and they are availible 24/7!!!! I am not being paid for saying this, I really do simply love this company and wish other companies could be like them. If only AT&T, Verizon, Apple, or any other company I have to deal with were as quick to help, and actually as helpful as SiteGround, life would be soooo much easier.
Biggest Pro: Amazing Tech Support
Biggest Con: None
Great Hosting for wordpress
I purchased a GOGEEK service at the beginning of 2019 to host my website.
From the beginning I was able to appreciate the quality of the host service. I also had to open cases to technical assistance who provided me with assistance in a timely and efficient manner.
I recommend this service to my clients not only for the affiliate program because it is undoubtedly a great service for websites for different sectors.
Biggest Pro: Customer Service
Thank you for having an awesome technical support and exceptionally amazing customer service.
I need to cancel my account as I cant afford it anymore. 419 USD is way higher than what I had last year. It was amazing while it lasted.
If there are any promotions with less than 150 annual then I am good with that. your customer service and technical support are well trained to have a good knowledge and exceptional good attitude towards customer
Biggest Pro: it used to be affordable
Hello Aris, thank you for the kind words! A big part of our revenue is invested in new technology and training for our team, so that we can keep up the level of support our customers value so much. If the price is too high, you could consider downgrading to a lower plan (in case it can fit your sites/projects), or alternatively purchase a new account with a longer billing cycle and thus secure the introductory price for up to 3 years. Regards!