SiteGround reviews – Page 2
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||288|
|# that Recommend||250
|% that Recommend||87%
|Overall RatingFootnote 2||87.8%
|Review QualityFootnote 2 Footnote *||100%
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always the best!
Siteground is always the best in terms of customer care and tech assitance.
Everytime I got in touch asking for help they were ready to support and solve all my doubts.
SiteGround is best known for their exceptional customer support.
Moreover they offer great service at affordable payment plans, moreover they offer feature as SSL certificate.
Help with getting site up from back up
The support person was very helpful in describing how to get my site up from a local back-up and gave me several options including a paid service to get it done for 30 USD.
"You can request that from your user area-> ? - >view help center -> contact us -> transfer website."
he also helped me figure out how to get a intro page up to hide the default wordpress front page.
Biggest Pro: Patient and detailed
More great assistance!
Just checked in to SiteGround for some clarification on data related to my website. As usual, the support specialist was very friendly and helpful, understanding what I needed to know.
It was a chat session, and my wait was less than 30 seconds. The whole process took less than 10 minutes, which included time for me to leave the site, go to another site, and return.
Biggest Pro: Friendliness
Biggest Con: None
One of the best hosting services
I've been working with Siteground for quite some time now and I have to say that I'm totally satisfied with their services. Hosting is always up and running with no downtime at all and they have a very friendly dashboard. Their prices are honest too. Their main asset though is their customer care. I don't remember a single time where people weren't friendly, polite and most important, they always provided a proper solution, no matter how complicated the problem might have been.
Siteground support great as always
I am very amateur and require a lot of help with my site. Siteground customer support is always incredibly friendly, helpful, and positive. I have always had great experiences, and would highly recommend Siteground as an affordable, reliable service for your site hosting needs. Whenever I need support because I don't know what I am doing, I know that Siteground is going to be helpful, informative, and walk me through even the most basic issues I may have.
Biggest Pro: customer support
Helped me with domain connecting and redirecting
Petar was awesome!
I am not technically minded when it comes to website and domain navigating. I tried to use their help documents to accomplish my task of connecting and redirecting a new domain I purchased, but it was above my pay grade. Petar stayed with me while I set it up, walking me through each step and answering my questions. He stayed positive and supportive the whole time.
I feel so relieved right now!
customer service is great
Whenever i have questions that are above my pay-grade or general knowledge on how certain processes work from my site tools to performance, the team at Siteground is always there to help. I also find that the tools that are provided in their platform help with the performance, management, and security of my websites. They put a lot of thought into what's needed for anyone's website to succeed.
Friendly and helpful support
The love support I got was a friendly one and it helped Me a lot in the issue I was facing, I had issues with slow site loading but now it's fixed, thanks to the amazing support I got. I know I'm not alone in running my business online because when I run into issues, I know whom to run to, and there is always a solution for my issue. I just suggest you try to subsidize the pricing and everything will be great. Notwithstanding it is worth the price.
Amazing Customer Service
Thank you to the agent veronika, she was prompt guiding me in right direction.
I was unable to view the ads(google) post renewing the domain and hosting services, veronika did a great job assisting me.
If you promptly help your customers in similar fashion then I’m sure siteground will one day emerge as a global leader in terms of domain and hosting services.
Thank you !!
Chat service is unbeatable!
There are very few companies that have great service over chat. Normally, you start with a bot, or get a first level person who doesn't have the capacity for complex questions without referring you to knowledge base files.
Siteground is the opposite. I have had top level support, quickly, thoroughly, thoughtfully, and on my level which is advanced. I appreciate the service a lot and have moved my sites and many client sites to SiteGround. The service for price is solid.