SiteGround reviews – Page 16
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||309|
|# that Recommend||271
|% that Recommend||88%
|Overall RatingFootnote 2||88.5%
|Review QualityFootnote 2 Footnote *||100%
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Best hosting ever!
Siteground has really been the best hosting we have used. We switched and never looked back. Excellent customer service and response time is great too! I had an issue with my clients site and they were on top of it. They fixed it on their end. We have used Siteground with most of our clients and they are very happy with them as well. Totally recommend Siteground!
Great customer service
Probably because I don't make changes to my website often, I had a problem logging into my Joomla account to do that. The customer service person at SiteGround understood my problem and solved it in less than 5 minutes! I had been trying to figure this out for quite some time by myself for more than a few hours and had been very frustrated. Not only was the customer service person helpful, but very concise and professional.
best service best of customer support, 24/7 worldwide time.
I am really impressed with the service there are giving and especially their customer service is one the best one may get across the world, with the help of siteground i have been serving my clients like Wordpress pro, but franking speaking I am just in my 6 years in the website building business, thanks once again, I don't want to mention names of the bad companies that I have work with some years ago since I come across siteground it has relieved my pain for been waiting hours and hour waiting for help or bad service which takes your site off every 15 to 22 hours some times may people don't even notice that,
Before I changed providers almost every year, until I tried siteground I have been with them for more than 4 years. They are a little more expensive than others, but it is well worth the service they offer.
The real technical service is 24/7 and the responses are immediate both by chat and by email, in addition to being extremely cordial they are very good technically and resolve any incident. I recommend them 100%.
Biggest Pro: Service & Support
Biggest Con: Price little high
Technology is one thing. Support is another.
You can look at numbers and metrics to make comparisons about hosting providers, but the value that SiteGround provides with the best support I've experienced for clients sites is simply excellent.
Live chat is timely, with short queue times and often, there is no need for escalation. But when there is, a second tier tech will send an email usually in an hour.
In all my years with them I have never had to call - which is AMAZING.
Nice things like the free SSL and CDN make choosing SiteGround
Top notch 5 star support
Consistently good customer service. Friendly, super helpful and really patient support staff. I can't recommend Siteground highly enough. Been with them over three years and they are always really informative and sort out any issues really quickly. I don't know what more to write as I have to write 300 words apparently, but I'm just very happy with them and I have now become an affiliate because I trust them a lot. I haven't had a bad experience with them yet.
Biggest Pro: Customer Support
Very helpful and friendly customer service!
My website was experiencing server issues, so I contacted customer support to find out why. Vladimir I. was very helpful in helping me determine the issue. He ran several tests through GTMetrix and sent me screenshots to show where the error was occurring. He also helped determine the specific issue (it was my autoresponder), and told me about several options to fix the issue. I am very grateful!
Support Staff Review
Siteground has best supporting-staff. So far loading speed is amazing else it's very difficult to experience this speed with a shared host. ten on ten for uptime. Their recent changes to user dashboard have been simplified and now it's, even more, user friendly now. And special ten on ten to support team they do handle every query very swiftly so I can conclude their technical knowledge is up to the mark.
SiteGround all the way
Sitegroung is offers one of the best hosting service that around. i have been using them and dont have regret doing that. They have an amazingly responsive CS ready to help at all time.
They have on numerous occasions solved the problems that my domain registrar were suppose to handle.
I have had issues uploading text file to verify ownership of my site not fully understanding how to go about it coupled with conflicting ideas on how to handle it, i reach out to support and they offered to show me how to do it or if they should help me do it. i chose the later and within minutes it was all sorted out.
Also, I am not to tech savy but try to do alot of technical stuff myself. i tend to screw up a few things that gives result that i dont like. All this gets sorted out once i connect with siteground responsive customer care.
Biggest Pro: Speed and support
I have migrated my website to be self managed via Siteground which has been a learning curve on my part. Every step (and fail) along the way I have experience excellent immediate service from their team. Polite and efficient every time I could not fault them. The faults have been largely mine and my lack of understanding but they have been very patient and helpful getting my site and email operational. Chris