SiteGround reviews – Page 15
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||345|
|# that Recommend||306
|% that Recommend||89%
|Overall RatingFootnote 2||89.3%
|Review QualityFootnote 2 Footnote *||100%
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Fantastic Customer Service
I had one of the most helpful customer service assistants during my interaction today. Siteground is always there in a flash with excellent customer service and is putting all other customer services to shame, the speed in which they solve a problem and not begging for a review, it makes my day easier and the job I need to go faster, I couldn't thank Siteground enough. Excellent all round - well done Siteground and the team there.
Biggest Pro: Customer Service
Excellent and super fast service! Highly recommended!
Thank you for your fast and incredible support!
Your amazing representative fixed my crashed website in no time!!
I am so grateful! Thank you so much!
Every time I contact support, they are so fast and chatting with me right away, solving all my problems while I'm building my website.
It is such a great help, especially since it's the first time I'm building a website and I'm learning while I'm going.
I highly recommend SiteGround to anyone who is looking for a trustworthy hosting company. Worth every cent.
Biggest Pro: Solve your problems fast
Had trouble but the support person would not stop until I wa sall
As someone who has ran help desks, I know what good service is. This fellow allowed me to walk through cPanel so I can get knowledge. he was patient and ensured ALL that I need was good to go so the site was ready for use.
Again, I highly recommend this company. I think I have 8 or 9 sites with them and cant see going anywhere else. Awesome job once again.
Great customer service
I have been using SiteGround for almost a year and I have no complaints. I host several websites (low traffic) with one account and I haven't encountered any issues thus far.
One thing to mention is its exceptional customer service. Every time I have an issue with one of my websites, they are very quick to help me resolve it.
5 stars for customer service! Great company overall!
Biggest Pro: Customer Service
Biggest Con: Price after the first year
I signed up due to the great presales service, however the support team has continued to be excellent after I signed up, resolving my queries quickly and with minimum wait time. They are also one of a few hosts that actually support .ai domains.
The only downside has been there was some minor downtime of the webmail client.
I would strongly recommend Siteground.
Biggest Pro: Great support
Brilliant hosts - superb support
I have now moved all my websites to SITEGROUND from various other hosts. The simple reason I did this was SUPPORT. Siteground TECH SUPPORT is the best I have ever witnessed. I have been creating websites since 1997 and used dozens of hosting companies. NONE offer the level of support found at Siteground. I have has to use the support on several occassions and I have never had to wait more than 3 or 4 minutes in a chat queue. Even a critical SITE DOWN issue due to a PLUGIN incompatability was fixed in less than 20 minutes !! BRILLIANT
Biggest Pro: SUPPORT
I built an e-commerce site for a client and I had been having issues with server and connection speed. The site most of the time was slow even on the backend and yet it only had few demo data. I was also having problems with my backups. I made a decision to switch to Siteground and I have never regretted that decision. The site is now fast and I have never experienced a downtime. I have successfully implemented a backup restore. In addition, the numerous resource materials and tips they provide have been very useful. I am now moving all my sites to Siteground.
Biggest Pro: Uptime & Reliability
Reliable, Attentive, Good Support
I moved to SiteGround because I was my old host of ten years sold to another company. When my host sold I started having alot of issues with server settings, and tech support was terrible... as in horrible, weeks to resolve issues.
Anyway, I find siteground to be reliable. And most important their tech support is extremely helpful. They always help me immediately. I'm so happy that I moved to them.
Biggest Pro: Tech Support
Everything just works. It's well thought out, well documented, and really easy to use. Customer service is fantastic and the other star of the show. I was with GoDaddy for over 10 years. Comparing SiteGround to Godaddy is like comparing a 2020 Tesla to a 1972 Ford Pinto with one working cylinder and a flat bicycle tire as a steering wheel. I never leave reviews for anything, but I had to for this. Great experience.
Biggest Pro: Everything
as good as it can get i guess
Shared hosting is not high on my list of preferred vendors, but SiteGround is the most acceptable solution so far, and I've been a customer of GoDaddy and BlueHost. The SG interface is flexible and somewhat intuitive. It scores high on user-friendliness. I really would like a customer support system that is not ticket based (at least a chat option) on highly technical issues. This seems counter-intuitive to not have instant feedback while working thru techie problems that are specific and in-depth. But the customer service has been great as a whole and the value is above average for what I have received.
Biggest Pro: Customer service and support
Biggest Con: No chat option for technical support on complex issues