SiteGround reviews – Page 13

Awesome customer service

Every time I contact customer service, I'm reminded of why I have ALL my clients hosted here. They have exceptional knowledge and are always willing to help and fix things at the same time. They are truly second to none. I've never had to wait more than a minute for their online chat and have had brilliant responses via ticketed issues as well.

Additionally, their actual services are also exceptional. I feel confident that the websites I build and host with them are stable secure, backed up and working as efficiently as is possible. The interface they provide makes it easy to work with too.

I will continue to both use and recommend them for a long time to come.

Biggest Pro: Customer service

Support Agent Nikolay is amazing

Nikolay is amazing. Easily one of the best support agents I have worked with on the SiteGround team. He is super passionate, extremely knowledgable, speedy with a reply, and all around good natured. People like him are very difficult to come by, and I sincerely hope you folks consider him for a raise. He is truly one of the reasons you folks will retain my business.

Sitegroung is really good at customer care support

Siteground is a really good hosting provider. I would recommend this hosting to all the other publishers because the speed is really good and the hosting support is also damn good and convincing. If you want to get really good hosting at a really good price then I must say that you should go for siteground. Please make sure you contact the support team every time you face any issue as they are really good at solving all the technical issues

Biggest Pro: speed and support

Domain Registration

Absolute first class service. Will be transferring my other domains over to site ground as a result. Professional and reliable service throughout. Highly recommend to others.I had issues with my domain when purchased. I was kept informed regularly at every step keeping me updated right through to completion. If you are looking to purchase a domain or looking for hosting then it's a no brainer.

Biggest Pro: Customer Service and Reliability

New to the game

I recently had the idea to start and create my own website. I have almost no experience with computers and programming, so when I started the process, I almost immediately ran against a wall. While contacting the help center, feeling stupid for my easy questions, I was helped in a very fast, patient, polite and comfortable manner.

Thank you for the great support!

Lilia D. Was zGreat

So very happy that I connected to Lilia this evening. She was not only extremely professional but was so very helpful in setting this up for me. Even while she was helping me I was lost several times and told her that and she just proceeded to put this whole thing together for me and I have to tell you that it was so much more appreciated buy me than I can explain.
Whatever you are paying her is not enough.

Hosting & Support Doesn't Get Any Better

I've been hosting websites with various accounts since 1996. I've seen some good companies come and go. SiteGround by far has the best support and options available. I have full confidence in hosting more than 150 of my client sites without any fear of security or technical issue.

The support team has responded every time with speed, accuracy and resolution. Great hosting, great support, great company.

Jeff Baker
ShoesOptional, LLC

Excellent and Fast Support Service

I use Siteground support chat many times, as always all the support experts are fast and to the point. They are always patience and answer all my questions. Operation wise, all my domains are in order and email setting no problems.

I have quite a number of domains under one account, so it a great deal given the 100% operational readiness. But most importantly when I need to change or update, support always there to help you. Amazing service.

Biggest Pro: Very Fast and Efficient support service

Excellent Service

Quick customer response. They continually find ways to improve their services and infrastructure.

I have signed up for their highest shared hosting plan for 3 years. I'm more than 6 months into my plan and am very satisfied with their service.

Very reliable service. My hosting service was just recently migrated to Google Cloud Services.

I cannot imagine trusting any other hosting provider for my websites.

Great customer service

This is about the fifth time I contacted customer service, and they responded promptly with clear feedback. I am so glad I switched to SiteGround because they really help persons with beginner knowledge levels in website hosting, and their communication regarding billing is timely. However, if a change to the DNS servers has been made, they need to improve how they communicate with customers regarding the change. Even so, I still highly recommend this provider.

Biggest Pro: Customer Service