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SiteGround reviews – Page 12

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On average, SiteGround is recommended by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

See the metrics that we looked at
Page RelevancyFootnote 1 Very High
# of Reviews 284
# that Recommend 246
Very High
% that Recommend 87%
Very High
Overall RatingFootnote 2 87.7%
Very High
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Great Technical Support

Great Technical Support you get ninety percent of your issues resolved the first time or within fifteen to twenty minutes after emailing them. The waiting time on the phone and on the chat is not long and most times they guide you to fix some of the basic issues yourself and the time taken to fix issues is awesome.

Customer service team very polite and I am more than happy to be with them

Best Hosting

I'm impressed with their customer support, I heard from many people that siteground hosting is best & I really felt when I was in trouble to do some settings I contacted their support & the best part was they responded me in few seconds while others are taking several minutes. Site Ground's service is really very fast. I recommend to all please do not go for a cheaper hosting. Survey properly and choose better instead of cheaper and the best part of SiteGround is it is cheaper too :)

Biggest Pro: fast service
Biggest Con: nothing

Excellent customer service

I have been with Siteground for 12 months now and I really cannot fault their customer service.

I happily recommend them to anyone looking for web hosting and I am not even in the affiliate programme.

Their customer service is impeccable and there are many other companies, both hosting & in other markets that can learn from the professionalism & courtesy of all the Siteground staff and ethics.

Well done Siteground.

Biggest Pro: Customer service.
Biggest Con: None.

Excellent and Top-Notch

The reason I picked SG was because I heard they are good with Customer Service, I never got a chance to check this until recently when I had some issues and true to the word, every penny was worth spending on SG Hosting. I contacted them over chat, email support and every time their response was timely and satisfying I don't think I would have got the same level of service from any other hosting company, Timely, professional and to the point. Thank you !!

Biggest Pro: Service
Biggest Con: None as of now

Excellent (and Fast!) customer care

I was just getting back to revaming my website when I encountered an issue uploading a Wordpress theme layout. Kristian on the SiteGround team responded on chat in less than a minute and had my issue completely resolved in less than ten minutes. Fast, friendly, knowledgeable support is why this former Hostgator customer is happy to be at SiteGround. The chat support is always first rate. Thank you.

Biggest Pro: Great customer care. Just the best.

The Easy Way

When you want a company to have your back, use Siteground. Their customer service people are extremely helpful. Sitegrounds prices are good and actually quite fair in the marketplace.
I found Siteground through an affiliate educational site, it has measured up to be exactly what the teacher said it would be. I can see why he, a master Web developer, recommends it.

Biggest Pro: Customer Service Staff
Biggest Con: You actually have to pay for this great service.

Great Support & Speed

Siteground always provide outstanding customer support and their servers are very fast.

I am hosting with them for past 9 years and it is a pleasant experience most of the time.

SiteGround’s own caching system Supercacher allows static and dynamic web pages to be cached for quick delivery to users.

Their renewal prices are quite high. So its better to signup for 3 years initially.

Biggest Pro: Fast Support
Biggest Con: High Renewal Price

Why go anywhere else??

Siteground is simply THE BEST. Fantastic pricing for top-notch services and unbeatable support team- usually answer chat questions within a couple of minutes, very knowledgeable and friendly- and speak real English! They have solved several website problems for me (which I'd spent ages on) in just a short chat. Highly recommended. Others may be cheaper- but they don't include all of the freebies that Siteground offers- nor do they offer comparable support. Why go anywhere else??

Biggest Pro: Top quality hosting and support for a comparatively cheap price.
Biggest Con: None.

Chat about inodes

Eliyan P. was prompt, heard my question and understood it and then gave me very clear steps to solve it.
Told me how to use the cPanel and disk usage - then helped me find the area most used (cache) in one area, and then told me the safe way to fix the problem. He then told me about backing up the website before i removed the cache with CSS in it A great tech support person. Many thanks to Eliyan.

Biggest Pro: knowledge!

Great customer service

I was having trouble securing my website, which is a big problem since i intend on using it for business purposes. However, SiteGround's customer service is by far the best i have seen on any online store to this day. I was immediately entered in a live chat with a really helpful person (named Antonio i believe) who helped me get my site secured in no time at all. Keep up the great work guys!

-Joey

Biggest Pro: Excellent Service

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