SiteGround reviews – Page 11
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||345|
|# that Recommend||306
|% that Recommend||89%
|Overall RatingFootnote 2||89.3%
|Review QualityFootnote 2 Footnote *||100%
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Awesome support service
The support service is quick and efficient. Both qualities are really difficult to find nowadays in domain/hosting companies, which are usually slow and unprofessional.
The hosting has a really good price and provides all the basic features for a professional online business: One click staging instances and backups, Cache mechanism and performance optimization (including Cloudflare), SSL configuration...
After having really bad experiences with other providers like OVH, and "ok" experiences (bluehost or godaddy), SiteGround is our favourite
Adomira was a great help!
I had an issue with my payment while buying a domain. I was in a loop of having to verify but being declined and had a warning on my account I did not know what to do so I went on siteground customer support and was immediately connected to someone through chat and i explained my issue and they connected me with Adomira she understood everything and check all the information and explained me the process. Adomira was a great help! thanks!
Patient and Helpful Customer Care rep Diyan
Siteground has been my best ever webhost provider with superb customer care and support. The customer care and technical support are helpful and knowledgable and help a great deal when websites owners like us do not have good technical knowledge on webhosting solutions.
Its almost like we are having our own technical team on board.
Good job Siteground!
You can just win with this provider
For me the first time to host a domain and build a homepage and siteground was just the perfect provider. I had no problems with anything, it's worth every cent!
I appreciate the service as well! Super friendly, fast and custumer friendly.
There are negatice aspects I could figure out. I can reccommend siteground to everybody, doesn't matter if beginners or pros.
Biggest Pro: One of the best provider with even better service
I am very happy with the quality of the support that I've been receiving during my first month with SiteGround and wished I had switched to SiteGround a lot sooner.
SiteGround has gathered all the required tools in their platform. I specially like the SG Optimizer plugin which makes my sites go faster than before and resolves the mixed insecure content issues in no time.
SiteGround has also made it very easy to transfer existing websites to their platform. I fully recommend SiteGround hosting to everyone who is looking for a top notch hosting service.
Excellent service, the support team helped me all the way through the process with the issues I was having with my website. A few simple tests and they found the issue and guided me on how to resolve it. As soon as I made the changes, my site was back up and running smoothly.
Quick response which meant my website was back up and running as normal in a short space of time.
Very helpful and very supportive!!
Biggest Pro: quick response and very helpful
The Customer Support Makes It All Worth It
I am consistently blown away by the support team at SiteGround. They are easy to reach and work their tail off to solve my problems. I don't have to reach out often, but when I do – every time – they impress me. The management over there should know that their support department is the #1 reason I will keep hosting on SiteGround. Really, a lot of thanks to that team. They never make me feel dumb and they solve my problems quickly.
Very quick and knowledgeable.
Had a bit of an issue hooking up MailChimp. It provided instructions, which I was happy to follow, but they didn't exactly match what I was looking at when I followed them. I didn't want to break anything, so I got onto SiteGround help. I didn't wait long, and they got straight in and confirmed everything. It's not often that you get service this efficient and effective. Thanks!
Biggest Pro: It just works!
We always find quick response from siteground team on all issues / queris and their replies were majorly positive which solved the matter.
The prices are higher side which should be reduced as the company can afford to reduce the prices for new comers so it can also reduce for old customers .
Siteground should provide free hositng for different opensource software which would help the customers to choose siteground and it will increase their revenue as well.
Seeing siteground's prompt support we recommend this to other users who want to host their applications or website at siteground.
Siteground should also provide windows servers' s hosting so that we could find linux and windows solutions under one roof
Biggest Pro: quick support
Biggest Con: not all plugins or open source software available
Excellent Tech Support about Domain Transfer
Dimitar provided an excellent support experience.
He was knowledgeable or could find answers quickly.
His communication was clear and courteous.
He was able to explain the domain transfer process requirements clearly, when my situation didn't meet the requirements, he was able to suggest when I would be able to do the transfer.
He resolved my questions smoothly and clearly.
Keep up the good work Dimitar.