SiteGround reviews – Page 10
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||349|
|# that Recommend||310
|% that Recommend||89%
|Overall RatingFootnote 2||89.4%
|Review QualityFootnote 2 Footnote *||100%
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The Dedicated Customer Service Is Nothing Short Of Amazing
As a long-term customer of Siteground's web hosting, our company started with them from a great deal they had going at the time for their entry-level hosting service.
Over time and after generating trust in the company, we finally upgraded into one of their dedicated cloud server plans, and so there has been no shortage of opportunities to communicate with customer service.
Typically, having to contact customer service is a long and torrid affair, but Siteground really just does it right. I have always been helped in a reasonable amount of time and the technical knowledge of their customer service and tech-staff is bar-none.
I would not hesitate for a moment to recommend Siteground web hosting services to anyone and everyone who has or wants to have their own website and/or domain name. After working with several other "top hosting providers" around the web and never falling in love with anything about any of them, I absolutely love everything that Siteground has to offer and likely will never be leaving their hosting services for as long as they continue providing not only the highest quality services but the highest quality service personnel as well!
If you haven't done so yet, I highly suggest you give Siteground's hosting services a try - I have a feeling you won't be disappointed...
Biggest Pro: Customer Service
Biggest Con: Every once in a while you may get a service tech that doesn't understand your particular issue, but it doesn't happen often.
Nikola was awesome
He was super super patient and awesome. I know next to nothing about computers and the internet, and he walked me through everything. I would have been lost without him! I have no clue about domain transfers or any of the other things that he helped me with. Even when what he said didn't make sense to me, he said it several different ways until I understood. He was so so wonderful. Thank you Nikola!
Biggest Pro: helpful!
Great service and support
I loved the technical support, very courteous, educated, and quick to answer. The plan I got was shared with the domain protection and a backup plan. Used it for over three years, 2 of service and one extra for the domain.
I don't know if there was an option to pay monthly instalments because I had to paid upfront when I registered, but I'd prefer a monthly plan in terms of budget handling. For everything else, the service is easy and straightforward to use.
Biggest Pro: Service and support
Biggest Con: paying all upfront instead of monthly
Excellent,The operator was quick, kind and efficient. He answered all questions and solved problems by trying to provide multiple solutions to the problem. I found it very helpful that it allowed me to wait for the response from my partner who was not on site at the time of using the chat, so that I would not have to go through a new support session. he was also quick to fix a glitch I had on one of my account domains.
Give a 5 star to Stanimir V.
Thank you so much for your patience to help me settle the problems! Really appreciate it.
It's my first time to subscribe to the hosting plan, and there are a lot of technical things that I learned through five-month. So with the help centre from SiteGround, it's definitely helped me to improve better.
I like how they can send the chat to the email so I can refer to it back in case I lost again.
Kudos to Stanimir V.
cPanel new database size incorrect
Once I was able to get to the chat the answer took little time for the representative to find an answer. Once the representative found the answer it was complete and understandable. It took more time to get the answer than it took to start the chat. The chat should be easier to get to. Once the chat started it took little time to get the answer. Three hundred characters to large.
Biggest Pro: Excellent Support
Biggest Con: It's not very easy to get to the chat
As always, siteground help is efficient and informative. This is not the first time that I have contacted support. I sometimes call and talk to them and appreciate that I can understand them. I don't have to deal with strong accents where I cannot make out what they are saying. This is one of the main reasons that I have stayed with them for over 3 years and will stay with them.
Best Siteground support
I found SiteGround to be noticeably faster and extremely reliable. Their hosting plans are flexible, and their customer support is one of the best in the industry. That's why I've chosen to recommend SiteGround as one of the best WordPress hosting companies.Super fast servers: All SiteGround servers are highly optimized for speed. They are equipped with latest hardware like SSD drives and custom software to make sure that your site is super fast.
Top Notch Customer Support Their customer support is amazing to say the least. They offer 24/7 phone, live chat, and ticket based support.
Free CDN and SSL They offer instant setup of Cloudflare’s free CDN and free SSL certificate from Let’s Encrypt.
Multiple Server Locations They have data centers in three continents. You can choose the location you prefer during signup.
Biggest Pro: Best speed
Biggest Con: Expensive
Super Patient and Helpful Support
So grateful for siteground support. My helper Rosen was exceptionally patient and dedicated to helping. It was much appreciated. Siteground is always a big help. And I never have to wait too long for assistance. I have dealt with a lot of host and siteground is by far the best in its field. The learning curve from cpanel to Site Tools is an adjustment but Site Tools is looking to turn out to be the better of the two.
Biggest Pro: Quick to Reach Help and Patient Support
Biggest Con: Learning curve from cpanel to site tools but Site Tools is looking to turn out to be better.
Truly, the best!
I'd like to thank Eliza for her endless patience and willingness to help without making me feel like an ID 10 t...She went out of her way to get to the bottom of my issue. She listened and didn't tech over me. Siteground is blessed as I am as your customer to have her on the roster! I will continue to recommend Siteground due to customer service and knowledge, a.k.a, Eliza. Agents like this make it easy.
Biggest Pro: Tech support