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SiteGround reviews [Updated: 2020]

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On average, SiteGround is recommended by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

See the metrics that we looked at
Page RelevancyFootnote 1 Very High
# of Reviews 208
# that Recommend 170
High
% that Recommend 82%
High
Overall RatingFootnote 2 83.7%
High
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

The Best Service Ever!

I want to commend Samuil G for the best service ever. I had a very unusual issue with getting the email to sync on my iPhone. He had not experienced the issue and I was at a loss.

Samuil was so patient, kind and willing to do all possible to help fix the issue. After many attempts, it finally worked and I can properly access my emails on my phone. A life-saver, as I often need to work using my phone and not my computer.

Thank you so much for hiring such a wonderful and patient expert.

Biggest Pro: Customer Service - the best!
Biggest Con: none

Siteground Customer Srvice

Very good at putting up with a fussy like me, they have great patience and they explain why, solving problems directly.
No problem during covid and very good effort. I like when assistance understands that you are in trouble and when they think that you are a human and not a machine.
Siteground is the best hosting in the world.

Thank you gays

well done

Pls contiinue to make the best

Biggest Pro: Patient and no limit
Biggest Con: with Chrome I have problem sometimes to take contact with asistance.

Awesome service and 10/10 support

Amazing service, good speeds and very helpful staff awaiting to assist you with absolutely ANYTHING. I had a billing issue after running into hard times and their support was extremely friendly and helpful and processed my refund immediately on the live chat. I couldn't recommend SiteGround enough, in the future I will be using them exclusively for any new projects.

Biggest Pro: Customer Service

Fantastic Customer Service

I had one of the most helpful customer service assistants during my interaction today. Siteground is always there in a flash with excellent customer service and is putting all other customer services to shame, the speed in which they solve a problem and not begging for a review, it makes my day easier and the job I need to go faster, I couldn't thank Siteground enough. Excellent all round - well done Siteground and the team there.

Biggest Pro: Customer Service

Excellent and super fast service! Highly recommended!

Thank you for your fast and incredible support!
Your amazing representative fixed my crashed website in no time!!
I am so grateful! Thank you so much!
Every time I contact support, they are so fast and chatting with me right away, solving all my problems while I'm building my website.
It is such a great help, especially since it's the first time I'm building a website and I'm learning while I'm going.
I highly recommend SiteGround to anyone who is looking for a trustworthy hosting company. Worth every cent.

Biggest Pro: Solve your problems fast

Had trouble but the support person would not stop until I wa sall

As someone who has ran help desks, I know what good service is. This fellow allowed me to walk through cPanel so I can get knowledge. he was patient and ensured ALL that I need was good to go so the site was ready for use.

Again, I highly recommend this company. I think I have 8 or 9 sites with them and cant see going anywhere else. Awesome job once again.

Very satisfied

Jonathan

Great customer service

I have been using SiteGround for almost a year and I have no complaints. I host several websites (low traffic) with one account and I haven't encountered any issues thus far.

One thing to mention is its exceptional customer service. Every time I have an issue with one of my websites, they are very quick to help me resolve it.

5 stars for customer service! Great company overall!

Biggest Pro: Customer Service
Biggest Con: Price after the first year

Great service

I signed up due to the great presales service, however the support team has continued to be excellent after I signed up, resolving my queries quickly and with minimum wait time. They are also one of a few hosts that actually support .ai domains.

The only downside has been there was some minor downtime of the webmail client.

I would strongly recommend Siteground.

Biggest Pro: Great support

Brilliant hosts - superb support

I have now moved all my websites to SITEGROUND from various other hosts. The simple reason I did this was SUPPORT. Siteground TECH SUPPORT is the best I have ever witnessed. I have been creating websites since 1997 and used dozens of hosting companies. NONE offer the level of support found at Siteground. I have has to use the support on several occassions and I have never had to wait more than 3 or 4 minutes in a chat queue. Even a critical SITE DOWN issue due to a PLUGIN incompatability was fixed in less than 20 minutes !! BRILLIANT

Biggest Pro: SUPPORT

Woocommerce Hosting

I built an e-commerce site for a client and I had been having issues with server and connection speed. The site most of the time was slow even on the backend and yet it only had few demo data. I was also having problems with my backups. I made a decision to switch to Siteground and I have never regretted that decision. The site is now fast and I have never experienced a downtime. I have successfully implemented a backup restore. In addition, the numerous resource materials and tips they provide have been very useful. I am now moving all my sites to Siteground.

Biggest Pro: Uptime & Reliability

SiteGround Offer

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