SiteGround reviews [Updated: February 2020]
On average, SiteGround is recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||132|
|# that Recommend||94
|% that Recommend||71%
|Overall RatingFootnote 2||75.2%
|Review QualityFootnote 2 Footnote *||100%
If this host does not meet your expectations, please browse our search section to find one that does.
Domain Settings, Domain Transfers, Site Transfers, Account Set Up
After transferring a domain, needed assistance with DNS settings.
When transferring a domain, needed assistance with transfer gone awry.
Before transferring domain, needed assistance with initiating transfer.
When transferring site, needed assistance with initiating/completing transfer.
When setting up account, client didn't have credit card, so needed assistance completing transaction through PayPal.
If Siteground isn't sending assassins to kill me, I would be surprised.
I won't be surprised if I continue to get prompt, courteous, patient service every time I have another bonehead question.
Biggest Pro: Super friendly and knowledgeable
Best wordpress hosting with email, CDN and amazing support
it has been almost a year since I am hosting with Siteground. the best and most powerful part of siteground is amazingly knowledgeable support always there for you whatever time you need help. There is easy Cloudflare integration that I can use free of cost without having to add any domain records.
By far the best hosting I ever used. worth every single penny
Biggest Pro: support, CDN, cache.
Biggest Con: Server location in Australia will be highly appreciated.
An excellent web services
I had migrated from go daddy and started using siteground and found them to be extremely helpful and supportive. They are very professional and the turnaround time of support is very short. They solve your problem. I had horrible experiences with go daddy. Now I have moved all my domains out of go daddy and intended to continue with siteground. Hoping that it will be great to work with them.
I wish I had migrated to Site Ground years ago! Their entire operation is seamless from pre-sales to setup to followup! They are super responsive to any requests for support either by phone or chat. Site Ground advice/info is always accurate. I found the entire setup was easily managed within their framework. Their setup system is flawless and required only one brief chat & one brief call as I navigated their setup tool. I have dealt with several hosting platforms and this one is by far the best & easiest I have had the pleasure to work with. Everything was SO EASY!!
Biggest Pro: easy setup and super responsive support
Reliable & Trustworthy but not the cheapest in the market!
I migrated from PowWeb a couple of years ago due to PowWeb slowing down and offering plans that just weren’t working for us. With over 15 years of experience in the hosting industry and being one of the most recognized names in the industry, I discovered SiteGround and never looked back.
I have been hosting several WordPress sites, and SiteGround’s uptime performance has been nearly perfect over that time. According to their claims, their 99.99% average puts them among the most reliable hosts and I very much agree with that. Their system is easy to use, and the features are perfectly integrated between them with the help of cPanel (which is the industry standard).
As far as customer support is concerned, it is excellent 24/7 support though it takes time to connect depending on how busy it is. There was an instance where I wanted to test a web application and had to get Laravel installed. The support team did it quickly and kept me informed until it was completed (although for a small fee). Additionally, I was having some email delivery issues due to some incorrect settings, but the support was excellent in helping me set up the correct SPF, DKIM and DMARC records.
Personally, I think that SiteGround offers a good price-quality ratio, but it certainly isn’t the cheapest in the market as prices increase after your first year I think. After years of trying them out, I think they offer a very good service but they may not be for the ones who are on a strict budget.
Biggest Pro: Excellent Support & Technical Knowledge
Biggest Con: Not the cheapest in the market and can feel expensive
The support with live-chat was wonderful.
I got the response within 1 minute and the technical support answered all my questions immediately and help me out to solve my problem smoothly. It's a great experience. It's so important the I could reach them quickly and they solved my problem when I got into trouble. The support is very professional with patient and friendly. I love SiteGround so much. Thanks SiteGround Support!
Biggest Pro: Live Chat Technical Supprot
Thanks for getting site changed over
Thanks for getting site changed over . I am new to server settings so was not sure what I was doing other than screwing up my site which I am an expert at and proud of it . I changed over from Godaddy after a decade of frustration in trying to use their dashboard . It would always take me multiple pages to find cpanel or domains etc and this was after using them for 11 years , I was always confused and lost in their system and yours is super easy to navigate which saves me a huge amount of time being that i sometimes have as many as 20 sites that i am working on at a time .
Biggest Pro: How well the dasboard is organized for efficiency and speed of use
Biggest Con: none yet
Crazy Quick Responses
I have recently migrated from Wix, an easy to use platform that is great for beginners, to the absolute behemoth that is Wordpress.
It's been a tricky, time consuming and educational experience but what an amazing help SiteGround has been for a complete technophobe like myself.
Every time I face an issue, I can expect to receive a detailed response from their team within 10 minutes at most. What's more, they will often make the fix or amendment themselves as opposed to pointing me in the right direction.
There were a couple of occasions I was unable to open my WP Admin page due to a glitch, although this was promptly fixed by SG.
Thoroughly recommend this hosting to everyone. Even complete newbies like myself!
Biggest Pro: Quick responses!
Siteground Tech Support
I'm not in the habit of posting reviews - about anything. However, I'm a total tech novice, and siteground tech support have been so consistently good, that I figured I'd make an exception this time.
So far I've built three sites for myself. On each occasion I've had queries or issues in the first stage - pointing siteground's server to my domain name server. Feedback from tech support has been virtually instant on each occasion, and has enabled me to resolve the problem immediately - even though the issues were not actually with their service.
Replies have been in clear language, with explanations whenever I've needed it. Tech support write messages that are spellchecked and polite. I've used phone support on one occasion, and found that equally good.
I am not knowledgeable about several points in the numbered section of the review - but the quality of the support service so far means I've given them a maximum score throughout, and I'm very likely to renew without doing further research on uptime & price.
On the one occasion when there was an issue with something directly within their control, it was dealt with fast and accurately.
Biggest Pro: Service
Good plan with all I need plus always there, professional suppirt
I host our multitude of sites on SiteGround hosting for many years already. Impressed with unwaivering stability of their servers and always ready to help very proficient technical support. Whatever problems arose, all was resolved in a matter of minutes.
Today I had a problem with accessing a new subdomain giving 404 although all was setup correctly. A couple of minutes with the customer support over chat and a new free ssl certificate was installed so my new WordPress site could respond to https requests.
Really recommend for this who need a trusted partner for their online business.
Biggest Pro: Techincal support
- Date modified: