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|# of Reviews||2|
|# that Recommend||1
|% that Recommend||50%
|Overall RatingFootnote 2||50%
|Review QualityFootnote 2 Footnote *||0%
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Worst hosting service ever
Never ever consider hosting your website with Safaricom if you need reliability and speed.
They are very good in convincing you to purchase their plans if you consult them but once you purchase any hosting plan, the issues start from there.
The promise 99.9% uptime but instead it always downtime, slow loading speeds , minimal customer care service.
Safaricom hosting service
This service is under Safaricom PLC situated in kenya. I have been using this for 3 months now and I do not have any regrets so far.
They have a 24/7 customer support service where you can make even a voice call and talk to one of their agents. Also the email support is on point(replies within five minutes).This is the reason I rate them so highly.
It also convenient especially for East Africans to make payments since they allow payment through M-pesa and you can be assured of security since it is under a reputable company.
On free packages (which are actually free) you will not have to buy the following: A SSL certificate, they will provide you with three email accounts and sub-domains with the amount depending on the your hosting plan, but three is the minimal.
They also have an excellent web builder and if you choose to code a custom website from scratch everything will also be okay.They also provide you with an error log which I personally found very useful.
There are no hidden costs like it happens with most hosting platforms and you can take their word for it.
I have only used their service to host a developer portfolio website but if I was to host a serious site, let us say an e-commerce site I would not choose a different hosting company.
Biggest Pro: Excellent customer support