Nexcess reviews

Nexcess deletes your site one month after credit card expires

I am very unhappy with Nexcess. After hosting my website for years with them and paying my bill on time like clock work. My credit card expired and therefore the bill was not paid. Nexcess didn't bother to call me about it and after 30 days they evidently wipe your site clean off their server. They make no effort to try to recover it and made no effort to try to recover it. Keep in mind they have zero loyalty to a customer that paid their fees for several years. you miss one payment and they throw you to the curb. I believe that they should have at least called or made a personal effort to contact me before erasing my website. Then at least show an effort to try to recover your website. I will never do business with Nexcess again. I don't recommend them to anybody.

Biggest Con: No customer Loyalty, No effort to contact you before erasing your website

SIMPLY THE BEST!

Have used several reseller service over the years but nothing touches NEXCESS.

Their pricing is most competitive (even for an Australia). Their service is second to none and nothing is too much trouble.

I would recommend NEXCESS to anyone that requires hosting, and especially for resellers.

Biggest Pro: Uptime and service
Biggest Con: ??

Excellent Service

I have been with Nexcess.net a little over two years now and I haven't had one bad experience yet. The beauty of their hosting is that it is so reliable and the support is so good, I don't have to spend any time worrying about it.

When I have had to contact support for any reason the answer came almost immediately. Early on in my time there, I changed the domain name of my site and Nexcess not only made the switch for me, they moved the files and made sure everything was up and running. I don't have a large account with them, so I was impressed to get such personal service.

I don't know the stats on the uptime for my site, but I know that it has never been down for me and the connection is always quick and reliable.

I know there might be cheaper hosts out there, but Nexcess.net still has a very reasonable price for their packages and the little bit more I pay each year is unquestionably worth it for me.

Biggest Pro: The extraordinary service and support.