Namecheap reviews – Page 5

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Page RelevancyFootnote 1 Very High
# of Reviews 48
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Very High

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I was searching to change hosts for my website and read many glowing reviews that were either written by the two employees/owners they have or friends of theirs.I should have been alerted when a prompt came up directly after my purchase stating that each request is reviewed by a live person-well the money is being held for you by my bank now,huh?!-and it could take as long as 6 hours.Actually try 13 and then my account that I so carefully researched and built was frozen,get this,by a "fraud" department! For what,I had no explanation.Then they demanded a clear photocopy of my driver's license and a scanned copy of my credit card,both sides...I tell the truth.I was receiving these communications from a Milla and a Nikita,I tell no lie..And "I" appear fraudulent.I tell them no way,refund me and take my business to Fatcow,however,my site is still in the grips of NAMECHEAP and they refuse to release unless I do as I'm told by them.Lol,I do not exaggerate.I told them that even Go Daddy doesn't sink to such levels of extortion.Let's see,they take my money,promise greener pastures,immediately freeze me out of my account,make ransom demands and hold my domain name hostage,telling me it's my fault that I refused to give them what they wanted.HELL YEAH I DID!This is internet extortion to the 10th degree if I ever heard of it!!!

Namecheap = Downtime

I'm very disappointed in namecheap and it's services.

It's promises a lot on their website but deliver nothing.

Ok the set up for your hosting and sites are pretty easy, tho you need to know anything from webhosting and internet, normal internet users will not understand the stuff about editing DNS and such.

The website loads extremely show, this is not a temporary problem, it does this every day, beside that we have daily downtime, sometimes 20 times a day!

This is unacceptable for a webhost.

Biggest Pro: it's cheap and the set up is fast
Biggest Con: daily downtime

No problems whatsoever

I've been webmastering for years now, and I've tried many different webhosting/domain services.

And so far, Namecheap is the only one that delivered what I expected.

Speed is good, and I'm running many WordPress websites with thousands visitors per day, and so far no problems. I liked it so much that I upgraded my shared hosting to their VPS.

The downside was that support team was good, but not the top-of-the-line. I'm the one who asks so many questions, and they have replied within hours if not less than an hour, which is impressive. But there were times that I had to explain a bit before they understood what I wanted to do, and one time it took me a whole day with them to find out that I couldn't do what I wanted to do. Maybe it was my bad explanation, but sometimes they seem to be too busy to look at my problems personally. Oh, and live support doens't help much, but opening ticket does.

And if you're the one who manages many domains, Namecheap provides many options including free DNS, POP3 settings and more. I've never seen that many options for my domains that I'm still learning a bit.

There was once about 20 minutes of downtime, due to hardware failure on VPS server.

If you are looking for a new webhosting service, I recommend you to try Namecheap services; they have 14 days money back guarantee. I'm sure there are better companies for my needs, but so far Namecheap delivered and I'm not going to move unless if something horribly goes wrong. I doubt it though.

Biggest Pro: speed, price


Initially Namecheap was very pleasant in there assistance moving from my current hosts to thiers.

I was impressed with the price and the unlimited domains, space etc...


My first month the site was down for over 2 days (1 day at a time but on business days so clients see an unavailable page)

This week I send an email (as I usually do) to my mailing list with 5,0000 on this, and also my webmaster was creating a OTO sales page to go on my current sales page.

Without warning I found that my sites were suspended.... which meant I could not login to my control panel or access my emails.

After contacting the live support I was informed that an email was sent and my account was suspended. I enquired why and also how could I read the email if I could not access emails (this went over there heads!)

They informed me that I could only send 200 emails per hour (would be nice to know this before you sign up) and that a Malacious script had been installed.

I am not very tech savvy!... BUT there was no where telling me about the emailing limit before signing up, and my webmaster had only created a smll pop up for people leaving my sales page to offer a discount (not too malicious is it???)

Since then Namecheap having been playing cat and mouse in getting my sites live again.... sending messages through there support site We are waiting for you to agree not to do it again.... Of course I am just trying to get me sites live so YES I agree. Then another load of messages saying the same.

All the time trying to explain to them that my website down has cost $$$ in sales and reputation and could they just please get the site live again.

More messages with the same do you agree.....

YES YES YES each message sent back to them.

Another message back from them Do you agree?.

Ok I am not a tech savvy person and I dont understand problems in sending emails to my mailing list or that an OTO page is a malicious script.

But Namecheap will hold you ransom and cost you money if you are not careful.

As soon as my sites are unsuspended I will be moving for sure!.

Unless you are very web savvy or demand to read fine print stay clear of these COWBOYS!

Biggest Pro: Price
Biggest Con: Information and support

Has not been long but it has been hectic at first - my fault!

I have not been on these guys that long but screwed stuff up at the start and had great customer support.

Most emails were back within an hour or so or faster which surprised me and helpful as well.

Will stick around for a while and see how it goes.....

Biggest Pro: Customer service
Biggest Con: Limited Cpanel options

Can't even do a simple transfer

Spent more than 16 hours just trying to fix an issue with the verification email not arriving. First time I encountered such a painstaking process as a domain transfer. Perhaps they were good before, but I think they've reached a peak.

I can receive an email from them, so I wonder why not the verification email... they always blame it on the spam filter which was off all the time.

I have yet to receive a refund, let's see...

Oh well, buyer beware!

Biggest Con: Can't even transfer a domain

Doesn't get any better than this folks!

Wow where do I start? Namecheap has excellent hosting, customer support and the reassurance that you cannot find with most web hosts. Responses to support tickets are fast, thorough and leaves you with the feeling they actually care. I must say I was impressed with how kindly the folks over there are.

I have the pro plan hosting for a video site. Comes with an adwords plan and is very reasonably priced for what quality service it is. I will never need another host now that I know namecheap does hosting. So if you're look for excellent service, support and pricing make sure you make a stop to namecheap.

Biggest Pro: Speed/Uptime isn't just for domain names anymore!

I've been registering and transferring domains with for years now and have always considered them to be the best in the domain business. Registrations, transfers, pushes, all are a snap with them and they will have my business for years to come.

I just recently though, discovered their newly added web hosting service. What they offer is the well known linux/cpanel hosting service. The package I've bought is their Pro Hosting. For only $6.95 a month, I get a 100 GB of space, 1TB transfer!, 1250 email addresses, 30 mysql databases, and I can add up to 10 add-on domains.

The add-on domains are the big thing for me as I've tried several other reseller hosting deals in the past, most for more than I'm paying with namecheap, but none have come close to providing with the space and bandwidth. 10 add-ons are proving to be just enough and the space and bandwidth is more than plenty.

If you want a solid hosting plan with a reputable company that you wont have to worry about exceeding your allocated requirements, then is the way to go!

Biggest Pro: bandwidth
Biggest Con: had to pay manually, but it seems paypal subscription is now possible

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