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Namecheap reviews [Updated: January 2020]

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On average, Namecheap appears to be viewed with caution by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

See the metrics that we looked at
Page RelevancyFootnote 1 Very High
# of Reviews 44
# that Recommend 29
Low
% that Recommend 66%
Low
Overall RatingFootnote 2 68.7%
Low
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Amazing for newbies

Namecheap is the best hosting provider I’ve ever used. I recommend Namecheap to all my clients because they are reliable and quickly resolve any issues I have. Customer service is very friendly and responsive. They’re also very knowledgeable about technical topics. They really know what they’re doing!

I tried several hosting companies before I decided to stick with Namecheap. There are very few problems compared to other hosting companies that I’ve tried. Their shared hosting plan is perfect for those who want to create a blog or service website. I’ve used this plan for years and am extremely satisfied.

I can also add 50 domains on this plan and get a year of free SSL on every domain I want to add. All plans also include unmetered bandwidth, a free website builder, a free .website domain name, privacy protection, and 50 PositiveSSL certificates. All with a 30-day money-back guarantee if you’re not satisfied with their service.

They also have an affiliate program that can help you make money. Overall, I highly recommend Namecheap!

Biggest Pro: Reliability and customer service

My first hosting company

I have been using Namecheap hosting since 2011. From the beginning—and to date—I’ve highly appreciated their customer support in technical matters. They’re available 24/7 and resolve all of my issues on the first attempt. Although I live in a different geographical location, they are always available when I need support.

Back in 2013, I installed an SSL certificate for the first time. Being new to web development, I didn’t know how to do that. Lauren, from customer support, patiently walked me through the individual steps. After half an hour, I was an SSL certificate master.

That’s just one story from my years with Namecheap. They’ve also helped me back up my data, remove malware from my sites, etc. Having reliable support is invaluable.

Speed is excellent although there might be slight delays with larger websites. As for downtime, I’ve had one issue over the previous 8 years and nothing since then.

Their cPanel also provides extra services such as search engine optimization-based solutions and Cloudflare combination. I plan on upgrading to better plans at Namecheap when my website starts to generate more traffic.

Over the years, I’ve enjoyed sticking with Namecheap and will continue to do so for the foreseeable future.

My Favorite and Best Registrar for Domain and Hosting Services

I have and run a small web design company and also work as a freelancer online(Upwork, Fiverr). As an assistant, I use Namecheap to offer domain, hosting and SSL services to my needs and clients' needs.

They have fast and reliable customer support. I feel like I have a team working with me. Not to mention, they have a highly maintained server with a good speed. I can assure 99% uptime on their services. Once you purchase a hosting plan, it automatically comes with free SSL. You can even get a free select-domain on every hosting plan. The stellar plus plan gives a free unlimited addon domain which is very good if you have multiple domain names. Namecheap has a friendly and responsive user interface.

Just last month, they introduced a feature that will enable new domain registrars to view domain history/whois. The platform is very secure and they provide 2-factor authentication. The Cpanel is actually impressive. With the one-click feature, you can get started with most of the softaculous software. They offer great deals from time-to-time which would make users get some services at a cheaper price.

Since using them, I have no reason to dislike Namecheap. They are the best out there. They are good at what they offer.

My review about Namecheap

I have been using Namecheap with complete satisfaction for the past few years. I think Namecheap is an excellent web hosting service provider.

Why do I love Namecheap web hosting?

Namecheap's service means up-to-date service. Their uptime and reliability is very good. Their server and connection speed are excellent and their technical support team are very experienced. They’re quick to find the root of the problem and the fix.

Customer Support: In a word, awesome!

If there are 10 reasons for using Namecheap's service then one of the main reasons I have for them is customer support. They’re very responsive and are very patient in relaying instructions. They are very professional and responsible. They also solve problems using TeamViewer if needed.

Namecheap's dashboard is very easy to access and the interface is very user-friendly. Unlimited email address creation is one of the better features of Namecheap.

I have had a few issues but they have not been significant. Overall, my experience with them has, overall, been extremely pleasant.

I look forward to continuing to do business with them and recommend them to my clients, friends, and family.

Biggest Pro: Positive SSL free for 50 domains

Happy with NameCheap's Web Hosting Services

I’ve been using Namecheap web hosting for almost four years. In that time, I’ve come to really appreciate their after-sales support, and their knowledgeable and friendly customer service operatives. I mainly use Namecheap for my blog websites and business websites. Their live chat support is responsive and—moreover—lets me keep a record of the conversation through email. Their Frequently Asked Questions (FAQ) section also contains detailed answers that should help to solve the most common problems.

They also support the installation of new scripts and website migration from another web hosting provider. I had an issue where my cPanel files were deleted. I immediately contacted support, and they restored my files from the backup data.

I would highly recommend Namecheap to anyone who is looking for a fast server and excellent after-sales support.

Their SSL Certificate integration system also makes it very easy to install an SSL Certificate through the Namecheap plugin in cPanel.

Speeds are also very fast. After checking on GTmetrix, my website scored in the 99th percentile for load time. Their packages are cheap, they have helpful service, and they’re very efficient! I recommend them to anyone looking for a great hosting service.

Namecheap Web Hosting Review

I have been into web designing and development for quite a long time. I basically worked for the local clients who approach the company I work with, for launching their own websites. While doing so I decided to launch my blogging site this year that will be totally separate from my personal portfolio site.

My website's domain name is whatwelove2do.com. Here I publish articles only about the stuff that we like to do in our life. I wanted to go for a small budget for it. So I chose Namecheap as the hosting company for this website.

There are a few valid reasons for choosing this hosting company for my website. First of all, this hosting company offers very cheap packages. Secondly, you get to host 3 websites with the starter shared package. Needless to say, this is the package I have chosen.

Though I am already into web designing and development, I think anyone will find the Cpanel of this hosting very much easy to understand. Moreover, since this is a popular hosting company there are so many video tutorials on the internet about it that can help you out if you face any difficulties at any stage.

They provide very active customer service. Once I had some issues and got help immediately. After the service, they even ask you about your feedback regarding the service.

So, I think for someone who wants to start his or her own website in a low budget but doesn't want to compromise with the quality of the hosting can start with Namecheap hosting company just like me.

Biggest Pro: 1. It offers cheap packages.

I recommend this great hosting company

Namecheap is one of the most trusted hosting companies—and one with a fantastic customer support team. Whenever I contacted their support team with a query, I always received a prompt reply. For instance, I once contacted them with some doubts related to unlimited space usage and file upload limit. They promptly replied with a concise explanation and a supporting link that clearly states the features and benefits of the shared plan. I opted for their hosting services about a month ago, and I’m still amazed that I haven’t faced any server connectivity issues!

I’m extremely impressed with their quick and dedicated service. Their top priority is always providing quality service to all their customers.

In addition to their fabulous hosting services, Namecheap also help you increase your online business traffic and sales. In the time I’ve used their hosting service, I’ve seen a slight increase in the traffic and revenue from my website. I’m sure it’s at least in part due to Namecheap’s reliable server and quick loading times. I highly recommend them to anyone looking for a reliable and genuine hosting service provider!

My Namecheap Review

I hosted my website on GoDaddy back in 2014, but had an issue with the host company. Their weak support system had me stuck with the problem for days. After that issue, a friend advised me to join Namecheap. I joined in 2016 and haven’t looked back since.

I’d like to share three major factors that continue to contribute to my positive experience with my current hosting on Namecheap.

1. Reliable Uptime

By far, any web hosting company’s most vital quality is guaranteeing availability. Clients like myself pay to have their web pages reachable, and Namecheap passes that test with flying colors. Any breaks in transmission are also assured compensation, which somewhat softens the blow of the minimal downtime. My website has been down only twice this year due to technical errors, but a quick message to support always resolves it.

2. Reasonable Speed

Speed test results on my website return varying, but generally fast, results. Overall, it opens quickly and I’m satisfied with the performance, although I did disable the cache and almost all plugins on my website.

3. Good Support

Namecheap prides themselves as the hosting company with the best support, which is one of the main reasons I joined their platform. I have been receiving quality technical support with my issues, and am currently in the process of negotiating compensation for periods of downtime.

These factors have led to an overall positive experience with hosting my website on Namecheap and I will gladly recommend them to anyone searching for a good web hosting service.

Namecheap is the best.

I have been using Namecheap since 2014, after trying numerous other hosting platforms. What I’ve liked most about using Namecheap is their technical support and price value.

- Technical Support: Always online, with a minimal waiting time. They do their best to get a comprehensive idea of your problem and are patient with guiding you through the fix. (Incidentally, it’s also a great way to indirectly teach you new skills in managing your own website and save you time should you ever face the same problem.) If you’re not familiar with the hosting problems and lack confidence in applying the fix, you can also ask them to fix it for you in no time. They provide secure avenues in getting your cPanel login information through a third-party application (and remind you to change it after the problem is solved).

- Price Value: Although the plan prices look cheap, trust me when I say the deceptively low costs will get you the most powerful and professional web hosting experience available. After 5 years of managing websites with Namecheap, I can’t offhand recall an incident of website shutdown, lagging, or crashing. The other thing I like about Namecheap is that I had my websites ready to go within 5 minutes of paying the cost of the hosting plan!

My experience with Namecheap

I've used Namecheap for more nearly two years and can say that my experience is mostly positive. For these two years, I've never had an issue and the only time I needed help from their customer support team, they did their job. It was a long time ago and at that time I didn't have any experience with web hosting companies and I needed help with setting up the DNS settings properly. I contacted their support team and they were fast to help me. I'm pretty sure that the whole process from contacting them to getting help was 5-10 minutes or so.
The only negative thing I can mention is related to the interface. I don't like it very much and I think that it can be a little difficult to orient yourself, especially if you've never worked with it before. On the flip side, if you're accustomed to using their management interface, you may find out that it isn't that bad.
So, I am satisfied with the service Namecheap offers and will probably continue using its hosting for years to come unless I find another web hosting company, which offers faster and more reliable experience (and does it at an affordable price). The support that Namecheap provides is excellent and my impression is that if you need help, their support team will do their job professionally.

Biggest Pro: excellent customer support
Biggest Con: the management interface

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