Just Host reviews – Page 5
On average, Just Host is not recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||335|
|# that Recommend||28
|% that Recommend||8%
|Overall RatingFootnote 2||15.7%
|Review QualityFootnote 2 Footnote *||100%
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Not Recommended for ANY Business
This has been my experience with Just Host since 6/16/10: 1. Servers that randomly go down and eventually crash. 2. Blacklisted IP that got blocked by my customer's security software. My site was blocked by McAfee for 6 months before I found out about it. 3. Unclear, misleading refund policies. Good customer support does not make up for a defective product. They need to spend more time cleaning up their polluted, blacklisted servers, and less time trying to upsell and get more money out of you. Once they got any of your money, good luck getting it back. If you have a business site, big or small, stay clear of Just Host. Don't make the mistake I did. I've since switched to FastServ, a professional, business-oriented hosting company.
slow tools, unreliable host
I really don't like justhost anymore. At first it was really an affordable option, ($102 for the first 3 years). For whatever reason I didn't make the connection that it would go up to $200 for 3 years. The pricing is probably the only decent to good thing. I didn't like their customer service, tech support might be helpful but not very customer oriented.
In the past 3 years I've had consistent problems where my website would just go down for a couple minutes and then magically reappear. phpmyadmin loads very slowly, sometimes not at all. Sometimes queries would just fail due to no response from the server.
I'm in the process of switching everything to web hosting hub I should be switched over within a couple of months. If you don't plan on doing much with it or it's more of an experimental site this may be for you because of the price element. If you plan on using a database I'd discourage using this host.
Biggest Pro: price
Biggest Con: everything else...
Not worth it.
I signed up with Justhost for a year since their prices were hard to beat and their gimmicks were convincing. I've had worse, but not by too much. their system was very slow, to the point where webmail would take minutes to load. many other times email would be just as slow with IMAP from a smartphone. Even worse was the spam filtering. I must have started getting 40-60 spam a day while I was with them, even with the settings maxed out.
Lastly they do not have DNS (zone DNS records) control from the control panel like most hosting services. I had to call them and explain what I wanted each time I wanted to make a change to a domain or A Record.
Biggest Pro: Cheap
Biggest Con: Very Slow, bad spam filtering, no DNS controls
My site was disactivated without any notice.
Apparently they say somebody has submitted a copiright issue, but they don't give you details, they don't investigate, they don't contact you beforeahead.
They just fire you site.
After 4 days, nobody has still been able to give me any details, apart from the subject 'fakeoakleysunglasses' while we sell holiday rental apartments and have no third party add on site. This says it all.
They still keep passing the issue from one operator to the other, keeping my site down.
After 4 days a new operator askes me for the account passoword to validate I'm the owner of the site when I already provided this in the firts reaply.
If you are running a business site keep away.
Get prepared for serious DOWNTIME...
I've been hosting my web site (matrixrewriter.com) on JustHost for 2 years. My site is tiny, only ~20MB of static content.
For these 2 years it's been working decently, except for:
- Their outgoing mail server that has certificate problems and won't support gray listing properly.
- A couple suspensions for "excessive CPU usage", even though everything on my site is static. It happens without warning (usually while you're on vacation) and they push you hard into switching to their dedicated hosting.
After the first 2 years, my website got unreachable just a day before my scheduled payment was due. I contacted them (through chat) and it turns out they set up my recurring Paypal payment incorrectly. Of course I got no apologies and no fix. Therefore I cancelled their recurring payment and I did the payment manually with them. Then they confirmed that everything was fine.
The very next day, they suspended my hosting account altogether! Needless to say, I moved everything to a different hosting and I opened a Paypal claim to get my money back.
Don't get fooled by their quick chat support: the poor guys can't do anything with your account. They're only there to advise you. If you need anything important you need to e-mail the bastards, who won't address the points in your e-mail. You'll just receive a generic answer from a different person each time. Don't bother asking to speak to supervisors or anything: they'll just ignore your request.
Biggest Pro: Chat does work, but these persons have *zero* access to the system.
Biggest Con: They don't give a damn about your website being down.
Stay away at all cost!!
When I repeatedly had problems with my e-mail, I changed companies because JustHost was unable or unwilling to provide support. They refused to cancel my account and then continued to bill for it despite numerous calls to them and their corporate parent. They put up a negative sign holder instead of my web site - "account is suspended" when I cancelled. I reported them to the BBB. They are crooked, do not subscribe to generally accepted business practices, are not really US owned and are dishonest. Whatever you do, stay away from them.
Biggest Pro: Nothing
Biggest Con: Dishonest, unbusiness like, no customer service, they steal from their customers
DO NOT GO WITH THESE GUYS ... JUSTHOST IS A FRAUD
For over 2 years my website has been down almost every month with new errors every time. Customer service will or cannot fix issues unless you spend hours getting transferred to many divisions and finally they tell you to just email. The most recent issue was that files could not be written to the server and all access to my site had been lost. I have now lost my $10000 site completely because they cant even gain access to the files hosted on there own servers. I will be filing a lawsuit shortly and highly recommend to stay away from this company.
It is amazing when I go to my website, and it is totally down, and then once I log into cpannel the site magically works.
Its like... "ah this guy is coming to check his website, we better make sure it is up since he's checking"
Biggest Con: Website Down
The Worst hosting Ever
The worst hosting ever. They said Unlimited GB's of Space and unlimited bandwidth but it's absolutely not true. They have deactivated my account suddenly without contact me before causing me a lot of problem. I've lost a lot of customer after this. Move to another hosting as fast as you can
I DO NOT recommend Just Host
My site is down every other month. It is currently down and had been so for over 24 hours. Call customer service and, although I do get thru promptly and they are courteous, they never have a sufficient answer as to why the site is always down. Definitely switching hosts.
Biggest Con: Site is constantly down