Just Host reviews – Page 25
On average, Just Host is not recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||335|
|# that Recommend||28
|% that Recommend||8%
|Overall RatingFootnote 2||15.7%
|Review QualityFootnote 2 Footnote *||100%
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JustHost is not worth your time and aggravation
JustHost is probably the single worst business decision I've ever made. I read great reviews, but after only a few days, I TRIED to switch back to my old domain site. Their sales dept. is nice, and takes your money no problem. But when I needed tech support the very next day, I was on hold for over 30 minutes, which should have been my first red flag. The "Tech support" couldn't solve my problem and told me that I couldn't send emails to anyone with an_underscore in their email address. they said I needed to call all of those companies with those types of emails. Are you kidding me??? Then after a few more problems, and only two weeks with JustHost, I decided to go back to my former plan. That was over a month ago, and JustHost is holding my domain HOSTAGE. I am losing out on company emails and my site has been down for over a month. After endless hours on the phone, they tell me that the phone support is just a Level I, and that no Supervisor is available. You can only get help by email. I wouldn't mind that, but they never answer you. BIG SCAM!
Biggest Pro: Nothing
Biggest Con: They take your money and run. Unprofessional and unhelpful.
Works Just Fine for Me
During the time that I have been with Justhost I have not had any troubles or issues with me. If anything, the trouble I have is when I doing something foolish and have to seek their help. Everytime that I have contacted them about a problem I have gotten a quick reply (less than 8 hours). They have been patient with me as I have learned how to build and configure the website.
I see all these complaints written about Just Host here on this site. And you know what the common thread in all of them are? They are written by people that cannot structure a sentence, spell correctly or clearly state a problem. I can see why they have troubles with Just Host and I have a hard, hard time seeing them as professionals or astute business people.
Biggest Pro: Inexpensive, good tech support, easy to use
Biggest Con: Some ads to upgrade service...easy to click off though
Asked for refund as I was not ready to put my site up. They delayed the process by continually sending me emails stating the process was not complete. I finally got approx 50% of my refund after 3 attempts to cancel. It may be a very good host, but good luck if you change your mind and ask for refund.
Justhost is a SCAM ! Charge without authorise / Credit card scam!
Since i subscribe to Justhost, it has be a while i never login to my account.
This month my credit cards statement receive total of 7 fake transactions from JustHost.
I emailed to them, they said they are not allow to refund.
see below for total transactions being Hack by them & charge to my credit card.
1. 12 Dec - $9.95
2. 13 Dec - $9.95
3. 13 Dec - $9.95
4. 13 Dec - $14.95
5. 18 Dec - $19.95
6. 18 Dec - $23.64
7. 28 Dec - $14.95
they just claim that someone hack to your email, and do not allow any refund to be made.
also 1 of the transaction is charge as upgrade to domain privacy. they also not allow to refund, they claim that they highly recommaneded customer to go for domain privacy.
but i never agree on it. they still charge to my credit cards.
i can't believeable. worse internet company that i even encounter.
they wan money & charge customer cards without gettting ant authorisation, as they like .
this is a not trusted company! pls be aware.!!!
BIG SCAM. I truely disappointed.
Biggest Pro: PROFESSIONAL SCAM
Biggest Con: CHEATING MONEY. CHARGE YOUR CREDIT CARDS WITHOUT GETTING AUTHORISATION. THEIR INTERNAL STAFF IS ALL THE HACKERS.
Take web servers down with advance notification to website
This is a constant occurance with this hoster. They constantly take down their server for maintenance and never notify you that you are going to be taken down. Over and Over again i have asked for advance notification and no one ever does it. So you may wake up one morning and just find your site down for a couple of hours..>REALLY REALLY bad if you have a 24/7 website that users access for information or purchases.
Biggest Pro: Cheap and very fast when the site is up and running
Biggest Con: take site down with no notification in advance
I'm gonna kick this bloggers butt!
So found Justhost through some blog, praising how good it was. You've got to be kidding me! This was a disaster from the start. I bought a domain, secret reg, and dedicated IP. Only the company charged me for all, but forgot to give me the secret reg and IP address!
Down the road, I have a few domains and want to tweak my records and dns settings. Justhost won't let me. They said their Tech dept has to do it. After 25 emails back and forth with tech support (absolute JOKE! Always a different person and asking me the same question over and over. They don't read the previous responses!!!) So, I insisted they give me the ENOM logins so I could do it myself. I still dont have complete access to my own domains!
Lastly, half of my Cpanel is filled with ADS and upgrades and crap! I had to email them 3 times to tell them to turn off the pop up ad that came up when I logged in, asking me to upgrade my services!
I've prepaid on year, but doubt I'll get a refund. So have time to find a quality host. Heck, If I would have known, I would have stayed on Doteasy!
Biggest Pro: Very easy Wordpress Installation
Biggest Con: Tech support!, Billing support, Ads, Limited domain control, and so much more...
JUSTHOST - ALL LIES!!!!!
my nightmare with justhost as below:
1) they sent my login details to someone else;
2)i waited 1.30hrs before receiving my login details althou i was told it will only take about 20mins max;
3)i used the online technical support, their knowledge were poor, couldn't even help me out with simple technical problems and at the end i have to turn to my friends for advise
4)their 100% gurantee refund is not true, you will be lucky if you can get anything back from them, by the time you realised, everything according to them is 'non-refundable'.
5)they refunded me less than 20% of what I have paid, to make this clear to everyone, I have used their host for one day, i made my cancellation on the 5th day, how many days has gone by. i still have not received my refund.
6)throught out the whole thing, I have not received any invoice from them.
my advise to everyone, never trust what they said on the website, check other user's review to see the truth.
JustFine for me
I put together a fairly simple site for our gymnastics club, and JustHost has worked out well. It's darned cheap, so I wasn't really expecting much, but so far it has been everything I've needed. Had a problem with some email attachments being blocked, and Tech Support responded quickly and got it solved.
In an effort to make more money, they try to sell you additional "features" at every turn, but it isn't that hard to just decline. I have no Idea how well they would work for a high traffic e-commerce website, but for what I need they are very good
Biggest Pro: Bang for the buck
Biggest Con: Annoying offers to sell you more stuff.
Hi there, 12-4-09
It was confirmed on 11-30-09 that my account was cancelled at my request by Lea Golding a Just Host representative. Today, I double checked my web page to make sure that the account was cancelled; and I find out that my account has been suspended not cancelled. Also, a landing page comes up. On 11-24-09, Billings Supervisor, Richard Ford, states via email that my account will be cancelled at my request and that a refund will be issued. I have not received a refund yet. On 11-16-09, I emailed Just Host when I realized that unauthorized changes were being made to my ecommerce website. I was told that I had a Trojan Horse virus that had infected my files. I therefore paid Dell to reformate my hard drive in order to get rid of the virus. I archived my website files and scanned them for the virus. However, the attacks continued to happen. After consulting with a paralegal, I was told that Just Host is at fault for not securing my website; and that I have the right to sue Just Host. Today, I have called the Just Host 888 number twice just to be disconnected after a long wait. While I waited I reviewed some of the comments regarding Just Host. I found out that several others have been hacked as well. I can only be thankful that I chose to use PayPal only for Purchases from my online gallery "The Rhonda Rene Greenwood Gallery". I am also glad that I did not mail out my Christmas welcome letter inviting customers to my gallery. Never do Just host! Also, for those of you who may want to start a class action lawsuit against Just Host count me in "[email protected]" I want all of my money refunded today. Rhonda Greenwood
Biggest Con: Just Monkey Business
This can't be a real company....
Some host reviewing website rated it #1 so I signed up for my first domain ever. Which was the worst mistake ever. TERRIBLE CUSTOMER SERVICE, TERRIBLE HIDDEN COSTS, TERRIBLE TECHNICAL SUPPORT. I cancelled my account before the first 3 days were over, lost my domain name to them, and have to start over. I had been excited about their chat support, but they're responses were soooooooooooo slow and unhelpful and repetitive, I thought at times that it was automated. NEVER AGAIN.
Biggest Pro: NONE
Biggest Con: Where do I start??