IX Web Hosting reviews – Page 6
On average, IX Web Hosting is not recommended by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||60|
|# that Recommend||9
|% that Recommend||15%
|Overall RatingFootnote 2||30.5%
|Review QualityFootnote 2 Footnote *||100%
If this host does not meet your expectations, please browse our search section to find one that does.
Worst Hosting Company on the Planet!
I had been a customer of IX Web Hosting for over 4 years. I have watched their service and support deteriorate significantly especially the past year. My web sites were routinely down and IX Web Hosting missed their guaranteed up-time metrics nearly every month. When I complained they would credit my account for an additional month. Finally after my sites were down for 10 consecutive days I decided a change was in order. I moved my sites and canceled my IX Web Hosting account. Rather than getting the money back I was told I would get a fraction of the refund I was owed. The customer service and billing department argued that the credits I received for them missing their stated guarantee were basically worthless from a monetary standpoint and that they continued to incur charges. Not only did I have to endure countless outages and deal with incompetent technical support leading to additional downtime and outages but I would pay for this "privilege" receiving a minimum refund. I've opened a complaint with the Better Business Bureau about their business tactics and I recommend to everyone to say as far away from IX Web Hosting as possible. If you already have an account there I suggest getting out while you can before you find your sites and your money drained.
Biggest Pro: dedicated IP addresses
Biggest Con: poor customer service, rude employees, bad servers
NOT RECOMMENDED! Dont waste your money!
Not only very slow, but when i cancel my account, i was over charged. There is hidden fees involved with this hosting server. Be aware!!!The support guy was rude, didn't know the answer to my questions. NO No No!!
They used to be OK but a bit slow. Now they are a disaster. Our site has been basically down or compromised for over 2 weeks without any response from their tech support. They just do not seem to know what they are doing. This company is on the way out.
Biggest Con: Incompetent tech support
Not worthy if you hosing site with database
This hosing site is not good for database related application such as Joomla, drupal, CMS and others.
So many database issue. Html traffic is good. Currently they moved to Ohio data center. Speed is actually improved but not good hosting service.
Not sure why other hosting review sites ranks top 10 hosting companies out there.... no way!
I am moving to other hosting in next month.
By the way, i am hosting about 20 domains with ixwebhoting. I am serious user.
I hope this is informative.
Don't use them. They had my email server down and never fix it.
IX Webhosting delayed my email so bad that I had to change hosting services. It started out when I noticed my emails were coming in 3-6hours later then 12-18 hours later. I talked to IX Webhosting support 8 times and they would always answer, we are working on it and would say it will be about 2-3 hours. In fact one time I was on their phone support and there chat support at the same time and the information they gave me conflicted with each other. Bottom line, their support sucks, and when you deal with a host, that’s exactly what your paying for.
Biggest Con: Support Stink, phone support takes 45min, chat 20min.
IX Webhosting, Great at the moment.
I'm a relative newcomer to paid hosts, previously using free accounts I sought advice on choosing a paid host, I had a friend who suggested IX.
Joining up was easy (Dec 07), I chose the business plan which allowed Unlimited domains and Unlimited Webspace which seemed attractive to me as I wanted to use the hosting for multiple projects, the free advertising dollars that the offered was a nice bonus. I was very satisfied with the features that the control panel provided.
I have installed a few different scripts without any major problems at all. I haven't experienced any downtime with the servers yet and I havent required any help yet (they have a 24/7 help desk with a US number and International)
I would definately recommend this webhost, especially to the uneducated user such as myself.
Slow MySQL Server and More Memory
Here's the thing. If your website requires MySQL and your website uses Drupal and you have a fairly large amount of enabled Drupal modules, , don't even bother using them. They have only one MySQL server and it's shared with other websites. I believe they have 128 MB shared RAM. More modules requires more memory.
Biggest Con: They have only one MySQL Server and it's located on its own server and it's shared with every other websites
IX Webhosting - Hosting Worth the money
After trying my hands in various hosting ,i switched to this hosting service.Initially i felt very happy with the disk space i have and the bandwidth they provided for the scheme.Later at a stage my website became in accessible for two days,when i enquired the customer service the told there has been a Disk failure.This situation prevaled for some 2 days then my site was back ,the most interesting thing is all my files were safe.Then only i came to know they have taken a backup,before doing the maintainance job.The server's upload speed is satisfactory.The server's accessing speed also proves worth for my scheme.
The control panle facilitates a good interaction with user and faclitates installation of various applications like poll,gallery,blogs..etc.the only disadvantage is twice in a year a maintanance work will be performed.This hosting was a satisfactory hosting for beginners.
Not good if you need reliable email
We've been using this host primarily for e-mail and their reliability in this category is 50%. Many times emails will be bounced back to the senders, their servers will not recognize accounts when logging in and suddenly will work in 30 minutes, and their tech support don't know what's going on.
The first time, they suggested that the bounced mails are spoofed spam... even though WE tried sending emails from our ISP accounts to their servers. Next, they suggested making a configuration change to the email account which not only did not make sense, it also didn't work. Lastly, they suggested that they are NOT a dedicated e-mail service and it's secondary to their web hosting service.
If you plan to only have a webpage and no form of contact through your site, then this host may work for you. Otherwise, STAY AWAY!!!
Biggest Pro: Cheap website hosting
Biggest Con: VERY unreliable email servers
I like this host.
This host is fast, reliable, and reasonable with their prices. I got 5000 emails, lots of space and bandwidth, and lots of features. The only time they were down, they sent an email saying why it was down (hardware malfunction, shut down the server to prevent data loss I think they said) and were very polite in the email. I would love to work with this host on all my projects now and in the future.
Biggest Pro: Reliability