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|% that Recommend||100%
|Overall RatingFootnote 2||94%
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Competent and timely tech support
Hostway acquired our previous hosting co., Valueweb, which had acquired Bigstep. Have had very good uptime, and support is available 24/7 via toll free phone. During the daytime hours, it's sometimes Canadian-based, othertimes it's based in Bulgaria, however the folks speak excellent English, and if they don't have the answer, they can usually get it in short order.
They provide the best value we've seen when it comes to enewletter service, ala Constant Contact. For just $9.95 a month, we get unlimited contacts and unlimited emails, where others charge $49.95 a month or more!
If you need the latest mysql or php, this might not be the best choice, but otherwise, it works as advertised, which is somewhat rare these days.
Email, if downloaded to an email client is fine. However, we occasionally have problems with their newer 8.0 web-based email, but the login has a link to their older 7.5 server, and it always works, but it is an inconvenience, and if you've created subfolders in 8.0, they won't appear in the older version.
Biggest Pro: Inexpensive Newsletter broadcasting
Biggest Con: Older versions of php, mysql