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HostPapa reviews – Page 5

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On average, HostPapa appears to be viewed with caution by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

See the metrics that we looked at
Page RelevancyFootnote 1 Very High
# of Reviews 41
# that Recommend 20
Very Low
% that Recommend 49%
Very Low
Overall RatingFootnote 2 51.1%
Low
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Being "Green" Isn't Enough

HostPapa's website is appealing in that they power themselves only using renewable energy. Yay! However, I quickly learned that being "green" isn't enough. I found their customer service to be spotty at best (one representative answered the toll-free line, "yeah?"), snide at worst, and ultimately completely unhelpful. When I cancelled my "free trial" during the first 30 days (during which time I had never once been able to make it into the HostPapa site far enough even to see sample web pages), I was informed that "naturally" the $24.95 I was charged for domain registration was not refundable. When I followed up, evidently no one at HostPapa was able to give me a full credit, if only as a good-faith gesture. So now I find that the "30 day money-back guarantee" actually meant only 40 of my 60 bucks are actually coming back to me. What a complete rip off -- and unpleasant, ineffective people, on top of it all!

Biggest Pro: powered by "green" energy
Biggest Con: HORRIBLE service and misleading "money-back" guarantee

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