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HostPapa reviews – Page 2

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On average, HostPapa appears to be viewed with caution by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

See the metrics that we looked at
Page RelevancyFootnote 1 Very High
# of Reviews 59
# that Recommend 38
Low
% that Recommend 64%
Low
Overall RatingFootnote 2 65.5%
Low
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Very Pleased!

Read reviews and the only two complaints seem to have been about the support team and the add-on fees.
In the first week, I had MANY chats and Support Tickets with my vexing questions. I was very pleased to consistently receive fast, effective, knowledgeable advice that solved my problems perfectly.

The C-Panel is easy to understand and intuitive, with lots of bells and whistles.

Still not happy with the frequent and expensive add-on costs, but I stuck with HostPapa because they are taking over LunarPages, where my old domains were stored.

I like the easy transition to WordPress too.

Biggest Pro: Excellent response to support requests.
Biggest Con: Too many add-on costs, too expensive paying for things that should be free.

Patient, Professional, Perfect!

HostPapa has provided an outstanding technical service and knowledge to support us in recently setting up extra functions on our WordPress site. We are a small business, doing it ourselves and it has been a steep learning curve. The tech support people have been courteous and patient, explaining tech processes clearly and effectively to enable us to proceed. They have helped us solve issues solely caused by our lack of knowledge at all times of the day and night. All the fixes have been simple (when we knew how!) and they have offered to explain issues beyond their purview.
Wonderful. We would definitely recommend them. Thank you.

Biggest Pro: Patient and efficient
Biggest Con: None

Easy to use

We needed a business card type of site. We checked out a number of different web hosting businesses and chose Host Papa. Host Papa was the perfect fit for us. Our site was easy to create. Lots of different templates to choose from and they were easy to modify. It will also be great if we want to add more features in the future. Their customer service is good too. Check them out!

Biggest Pro: Ease of use
Biggest Con: Haven't found one yet.

HostPapa has been amazing

I went to HostPapa because they had a deal, I believe it was $105 AUDfor 3 years worth of hosting, free domain, 100 emails free, and I could put two websites on my server.

I wanted to move from GoDaddy because the server there was absolutely shocking. So bad. So slow, and very frustrating. Not a good fit for my WordPress portfolio site.

I'll created a forum on the server with HostPapa and it's been smooth sailing
Their support was instant and helpful.

Actually really happy with them, so much so I felt obligated to write this.

I'll be moving my second site to the server, can't wait :)

Biggest Pro: Value, speed, support
Biggest Con: Didn't find them sooner

Excellent Service

Over the years I have been with Host Papa I have brought lots of people
over to their hosting. Some I have built sites for them some not. I think the thing that I like about them is competitive pricing and outstanding tech support. I have just finished getting another site on line and it was coming up as unsecured, one support ticket to them and within a day they had fixed the problem.
Keep up the great work
Marty

Biggest Pro: Tech support

Getting Answers.

Getting started on a website with a different interface was a bit tricky at first but after some 'live chat' instructions and advice I got the hang of the layout pretty quickly.
Uploading and editing new files and pages is quick and easy. The host handles larger videos well also.
Ample space is provided to store temporary pages that can be then brought on-line at seasonal times when required.
Logins sometimes don't seem to work but another try later on usually works.

Biggest Pro: Quick response to emails and live chat conversations and questions.
Biggest Con: Using different platforms (e.g. Mac) to access site was not straight forward.

Way better than GoDaddy!

As an online publisher since 2004 I quite had many web properties that I was afraid to move somewhere else, so many things could go wrong and I didn't want to have the hassle or the expense to hire someone to do that for me... So for YEARS I kept suffering highway robbery at the hands of GoDaddy paying outrageous amounts for an SSL certificate almost $100 a year! which is free with Hostpapa and don't even get me started on hosting! I paid for 3 years of hosting in Hostpapa just a bit more than my MONTHLY price with the GoThieves!!!! - You got a customer for life HostPapa! Thanks!

Biggest Pro: Affordability!
Biggest Con: None that I could find so far

Good support

So far, we have received a very good 24/7 technical support in all our questions and difficulties. We are satisfied with the service provided. I just missed the promo at the time but they are able to work it out by giving me credit on my next purchase. It has been a good experience with them and no complain so far. With the price we are paying, its worth it. Keep up the good work.

Great support

I like Host Papa because it seems easy enough for people who does not know much about developing websites as well as the quick answers from their support staff. That's great!
The only part that is harder for me is the email system; however, I might not have spent enough time to make it work for me. It does give you ample options for different addresses. It would be easier for me if I could forward them into one of my usual email accounts.

Excellent for the small-business, low-volume sites I manage

Because of the nature of the content and potential visitors for my very small business, I cannot comment on support for clients who may have more content and a greater volume of visitors at their sites. But for me HostPapa has been excellent.
Everything has been pretty simple to use, and I do it myself without professionals to help me.
Most of my content is reference material in educational applications. I have no great experience in running a web site. I revise material infrequently, so the skills I do have degrade quickly with time away. HostPapa has made it easy for me to support my users with minimum delays to figure things out.
I have both edited my own HTML and CSS and also used WordPress... both approaches are easy with this hosting service. I have installed Moodle (for organizing my educational material) and LimeSurvey (for opinion surveys).... both were easy to install and to use.
I am a very happy customer.

Biggest Pro: Excellent selection of software: WordPress, Moodle, etc.

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