HostPapa reviews [Updated: 2021]
On average, HostPapa appears to be viewed with caution by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||58|
|# that Recommend||37
|% that Recommend||64%
|Overall RatingFootnote 2||64.9%
|Review QualityFootnote 2 Footnote *||100%
If this host does not meet your expectations, please browse our search section to find one that does.
Host Papa gets my positive review
The support is second to none with Host Papa. Since engaging them; I have had a few issues to sort through; and these were resolved very quickly via their chat option. This is invaluable to me and my preferred method of communication.
When I initially started using them, I did not want to invest too much for hosting because I was not familiar enough with them. We had a code failure and all the data that we had collected was erased. This was on our team; and our team failed to do a backup. This was for a charity; and we had a critical situation. Contacted their support team to see if they did a backup and if they could help. THEY DID!!! we got back all the data; and there was no additional fee. We only had a few hundred records at the time of failure; but it was very important to the work we were doing. The corrective action was done very quickly.
Biggest Pro: Support & Operations
I have a little bit of trouble when we first started it but they sorted it out overnight excellent customer service and extremely good value we are new to them for let's see how it works out but so far fantastic. When I had the little hiccup at the start they did all they could to fix it up and have continue to do so as I've gone through setting up our website I can only recommend so far as I've only been with them for a few days but I like what I see
Biggest Pro: Value for money very important
Biggest Con: Adjusting photo sizes for website
Pretty decent hosting company
Never had any problems other than setting up things in cPanel and the support staff are always quick to help resolve.
The cost is quite good if you spread the hosting plan out over 3 or more years.
Having used other web hosts I woudl say Host papa are better than a lot of the other ones out there, in my experience I would recommend for shared hosting.
Hope this helps people when deciding on a web hosting company.
Biggest Pro: Support
Hosting at HostPapa
I receive really fast and to the point help to issues I encountered while i was trying to be more familiar with cpanel, domain names and what I can do with the back office tools I have to sustain my account / very courteous and knowledgeable associates ...
I resolved all the matters brought to them ... the offer I was given for 3 years was good ... I will see how we work together for the next 2 years +
Biggest Pro: good offer for 3 years for hosting
Biggest Con: high prices for transfering to HostPapa my other domains
HostPapa Great Value for Money
I've been with HostPapa for many years now and joined initially because the servers were in Canada and that suited my privacy needs. Over the years, I've been so impressed by their customer service and ability to problem-solve even the smallest issue. I now host several domains on one account (for those that need their own unique name) but it's also super simple to add sub-domains at no extra cost.
There is a host of free software available for just about any website purpose and if I needed more services, they are available at reasonable prices. Best decision I ever made was to work with HostPapa.
Biggest Pro: Uptime and Customer Support
Biggest Con: none
Hostpapa provided me the opportunity to setup my small business website at a very affordable price. This means a lot to me as I don't have to spend money I don't have to be able to get world wide exposure to my brand. Hostpapa has been very good with their technical and customer support when ever I contacted them. I am able to load wordpress ro build my website with help and tips from hostpapa, I have no complaints.
Excellent service and ability to create a website
They are very good people and helpful whenever questions need answering. My website is doing well and I enjoy adding to it on a regular basis.
Also the clear identification of the invoice whenever you purchase a product is very good and helps one to understand what is being added into your website.
Their promotion of themselves is pleasingly laid back and I get a sense that they enjoy their independence.
Biggest Pro: Price and variety of products available
Biggest Con: Difficulty reading their knowledge base.
So far so great
Due to some terrible customer service from the previous hosting company I was forced into making a quick move to a new host. So far Hostpapa has been great!
They were able to migrate 2 large websites quickly and without any issues in less time than my previous host was able to respond to my concerns.
Keep up the good work! I’d be happy to recommend Hostpapa to anyone looking to host a website
Just starting out
I chose Hostpapa from reading reviews on hosting platforms. The thing that made me go with them was that they were available for my questions and answered them. straight away. Hostpapa have been excellent in the service they have provided. This is the first time I have made a website, no small feat for one who is not particularly computer savvy and starting out with WordPress. The technical help has always been there, and non-judgemental. That has been a great help. Thanks Hostpapa.
Read reviews and the only two complaints seem to have been about the support team and the add-on fees.
In the first week, I had MANY chats and Support Tickets with my vexing questions. I was very pleased to consistently receive fast, effective, knowledgeable advice that solved my problems perfectly.
The C-Panel is easy to understand and intuitive, with lots of bells and whistles.
Still not happy with the frequent and expensive add-on costs, but I stuck with HostPapa because they are taking over LunarPages, where my old domains were stored.
I like the easy transition to WordPress too.
Biggest Pro: Excellent response to support requests.
Biggest Con: Too many add-on costs, too expensive paying for things that should be free.
- Date modified: