Go Daddy reviews – Page 9
On average, Go Daddy appears to be viewed with caution by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||129|
|# that Recommend||59
|% that Recommend||46%
|Overall RatingFootnote 2||54.3%
|Review QualityFootnote 2 Footnote *||100%
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email support is REALLY REALLY BAD!!!
If you want to use a pop3 email program, this really sucks. They claim that the client side program (MS Outlook, etc.) are at fault. However, I've never had a problem with any other email hosting service.
They claim you need to change the ports but this has no affect. They also make you go through a time-wasting reconfiguration of your account, but this has not effect. Then they say they just don't support whatever client-side software you have.
It would be minor for them to fix their problem so I'm assuming that they really just want you to use their crappy web-email so you buy more storage from them.
What else could it be?
I'm switching as soon as I figure out what other vendor to go to.
Biggest Pro: basic hosting is fine
Biggest Con: email
It was impossible to cancel this service. We had forgotten our password. They wouldn't give it to us and we couldn't cancel without it. We wrote several letters demanding cancellation and even wrote to the attorney general. After many months of billing us for service we did not need, they finally cancelled. We will NEVER use them again.
If You RequirePHP and mySQL Stay Away from Go Daddy!!!!
This is the feedback they asked me to give when I canceled my hosting account.
Deluxe hosting package on shared service had atrocious performance with respect to communicating with the sql database. I dealt with performance issues for weeks thinking I was doing something wrong before someone at godaddy actually told me that the shared hosting server wasnt able to execute the PHP script completely before the SQL connection timed out (probably to prevent denial of service situations)
Support told me that they don't support the mysql commands and scripts to test for connectivity from the web server to the DB?? I have another account with grid hosting where currently, I cannot even execute the following commands in a php script:
The individuals that I have spoken to today about 3 so far have been unable to understand that there is a problem with the grid hosting account and PHP. They think that because they can access files like UPDATE.txt that there is no problem with the webserver.
Finally I reached a supervisor (misty) whom has actually validated my problem for the first time (It's 1:30pm now, I've been on and off the phone since about 9:30am) saying that there have been issues with PHP on the grid hosting.(FIANLLY! I'm getting somewhere!)
One of the people (about 12:45pm 4/11/09PM)told me that they don't support any of the scripts I'm trying to use (its a Drupal installation) and that "it's a problem with your application" the guy repeated this several times, to which I enlightened him that he may not know what he is talking about, and after he lied about somethign as obsured as stating that godaddy doesnt support PHP I enlightened him: "you're full of it" to which he hung up the phone instead of getting me to someone who actually understands PHP and mySQL and could realize that in fact, PHP is a fundamental part of LAMP hosting that has failed!
I mean c'mon, really...
If I was to venture a guess, I would have to say that the people maintain the databases and the people maintaining the web servers are at odd with each other because they don't want to deal with complaints. For example, the DB guys would set timeouts to very strict to make the web servers responsible for the connection failure during high traffic times, and the people at the web server side get shafted with issues because they need a fast server to execute the sql commands before the timeout, which is hard to account for in a shared environment with different loads at different times.
I really like the interfaces, I've been using them for a long time, they have gone down hill fast recently, I would have rated them high a couple years ago, the support is usually good, the anomaly of getting lame sounding, un-knowledgeable, and know-it-all types is unusual with GoDaddy, it happened twice in one day tho... for the first time really, but coupled with the poor performance over the past 3 Weeks, I would be the fool to stay with them.
Biggest Pro: Friendly Support Staff (usually)
Biggest Con: All of their hosting products are poor.
Go Daddy - spamming you with renewal notices
As many others we carry multiple domains names; (.biz, .net, .com) etc for all our trademarks.
Go Daddy sends out 4-5 renewal notices for each and you have no way of changing your account settings so that these renewal notices are stopped. They come even if the credit card they have on file is valid.. The renewal notices starts arrival 90 days before payment is due
One can only consolidate .com or .net to one billing date - and they have the nerve to charge a fee to bill them on the same date.
IWe have argued with Go Daddy on the issue but they are no listening.
What they should do; is bill per account number and not by domain!
We are actively working on changing all our domains to another provider.
Biggest Con: Billing practices
Hosting and domain
The best company i have ever worked with, and i have over 12 domain names at this time. some with other companies. I have transfered domain names, hosted and purchase domain names with this company and had nothing but great service. customer support is great 24 hours and believe me i have call them at 2 or 3 in the morning.
I cant praise them enough.
Biggest Pro: tech and customer service
Biggest Con: None
Refuse to have servers that are porn-free. -so blocked from China
NOTE: The numbers are low ONLY because I live in China and I need people from China to see my website.
As you know China blocks all offensive websites. The problem is that Go daddy allows porn websites. The big problem is that they REFUSE to keep some servers porn-free. So, that means all websites are vulnerable to be blocked by China. They moved my website once now, they are refusing to move it again. So, now I have to find another hoster and lose money. They said I would get prorated amount, but of course that is not a great deal especially when you have to pay someone to move things from one site to another.
even the godaddy website is now blocked from China. Even this website, www.webhostingreviews.com is blocked from china. I can only post here because I am using VPN.
If a company wants to allow porn, then they need to have some servers that or porn free otherwise it affects good sites like this one (www.webhostingreviews.com) from showing up in China.
Really wish they would change!
Biggest Pro: lots of options
Biggest Con: REFUSE to have porn-free servers
GoDaddy Web Hosting Review
Go Daddy has treated me pretty good over the years, I have been with them for about 3 years now with about 50 domains with them. a few times I have call customer service and they answer quickly and most of the time know what they are talking about. If I was going to recommend a web host GoDaddy would have my vote. http://www.webhosting4reviews.com
Biggest Con: does not have reverse DNS so a company's email is going to need someone where else to live
Website Tonight should be changed to Website Somenite. I have wasted a lot of money on godaddy and I still do not have a web page. They make it easy to buy buy buy, but everytime I try to set up the simplest web page I get "cannot save" and eventually get booted off. I will admit I am a computer novice and this is not a place for anyone who is. I understand the pricipal of putting something in the box, but can,t get beyone 3 words and "cannot save"....
I have set up other web pages before and there was no customer support. Go Daddy brags about its support but I still don't have a web page after calling and e-mailing. I'm sure there will be no refunds either.
Go Daddy is a waste of money and time, unless you know you have a strong computer knowledge. Aparently I am an idiot according to the support tech, but he didnt know what a MOSFET was.
I gave an overall rating of 0.5 because they are effecient in their billing. That part is very simple.
Biggest Pro: D.P. is hot
Biggest Con: I hate paying for something and not getting what I paid for
GoDaddy Shared Hosting
GoDaddy, one of the largest domain registration company, also offers hosting in three packages, with the price depending on how long you apply for. My initial though was, "Wow, that is pretty cheap. Why not get one?" So I got the package and registered a domain with Godaddy. The registration and setup was completely easy. But then I tried to set up my website. I was using Wordpress 2.5, the latest and most updated version that came out. I tried to install it and there were problems. I couldn't renew my password, nor could I switch between the Design and HTML mode in Wordpress's WYSIWYG. I never had a problem with wordpress before, yet it didn't work with Godaddy. (I even tried to install Wordpress through their automatic software installation. It took about 4 hours for something I've done before in 5 minutes, but it didn't solve the problem.)
When I first registered, Godaddy even phoned me if I needed help setting up my account. (I would've never expected this.) At that time I didn't try to install Wordpress yet. After my problems, I emailed Godaddy at their customer support, and recieved an email stating that GoDaddy couldn't help on third party software. After this, just switched back to my old host.
Overall, the price is outstanding, but they have complications in their support.
Biggest Pro: price
Biggest Con: support
GoDaddy is a great start
GoDaddy is the big one when it comes to web hosts, and like many I was drawn in by their low prices. I've hosted many sites with GoDaddy over the years.
GoDaddy's customer support, for me, has been excellent. I've heard some horror stories about them, but as with most hosts they seem to be isolated events, and mostly in the distant past. Wait times are a pain for any type of customer support, but I usually find GoDaddy's answers (and actions) to be quick and helpful.
Uptime has been pretty much consistent for me over the years. I have, however, opened my browser a few times and found some of my sites lagging or missing while most of the Internet seems just peachy. These incidents have been few and far between, though, and were always remedied within minutes. In general, I'd say their hosting service itself is quite good.
That's quite good, not great. GoDaddy is probably in a pretty high percentile for hosting quality, but that's largely because there are so many garbage hosts out there. These guys provide reliable hosting and decent quality, but there are better hosts out there as well.
If you're a more experienced user, you can get more for your money at a place like Hostgator, and I'm weighing the benefits of moving my hosting over there for at least some of my sites. I'm starting to notice some performance issues with my sites as well. FTP connections with my servers seem to be encountering more and more errors these days, and there are times when my sites seem to run a little to slowly. This is largely because of the sheer volume of sites that GoDaddy has running off of a single web server -- and while most hosts will do this when you're not buying dedicated hosting, some are more reliable.
I do wish the buying experience were a little friendlier. When buying or renewing any product, you need to plow through way too many special offers to bundle in. If you're inexperienced, you may worry about needing some of these extras. Chances are pretty good that you do not. I've never seen a site that tries to upsell you in the colossal way that GoDaddy does, and that probably remains one of my biggest complaints. In a Web 2.0 world where sites are getting prettier and more usable, GoDaddy seems to maintain one of the most cluttered and tedious shopping experiences out there.
So to sum it up -- GoDaddy is a great low-price option with no major show-stopping flaws. If you're a beginner or running one or two sites, GoDaddy might be your best option. But if you're running a larger site, or multiple sites, and you know your way around a web server, you might be better off someplace else.
Biggest Pro: Price
Biggest Con: Performance lags at times.