Go Daddy reviews – Page 8
On average, Go Daddy appears to be viewed with caution by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||125|
|# that Recommend||55
|% that Recommend||44%
|Overall RatingFootnote 2||53.1%
|Review QualityFootnote 2 Footnote *||100%
If this host does not meet your expectations, please browse our search section to find one that does.
Stick with host that works
I had been with GoDaddy for years but left to find a host with more features. Big mistake. Spent a year going from one to the other before finding a horrible host, (hostnine - I have reviewed them on this site). I am now back with GoDaddy and probably won't move again. They are reliable and have great uptime. They do have their faults, but believe me when I tell you that they aren't nearly as bad as some of the other popular hosts. They give a lot for a little, and I've never had major problems with them.
Biggest Pro: Good price, great uptime
Biggest Con: not enough email storage space or MySql databases
Website Tonight and Shared Hosting Plan
In a previously posted that I had started with GoDaddy by getting 2 of their Website Tonight accounts. I still have one of them in place and now also have one of their shared plans, I believe it is called a Deluxe plan or something like that. I do know the price is $6.99 per month when paid monthly. Very soon I while cancel the Website Tonight plan and switch that domain over to the shared hosting plan. The Website Tonight plan has worked out great for me. I first went with 10 pages but when I seen my site could be completed with 5 pages, I went on-line and downgraded without a problem. As for performance, it performs well and does exactly what it is supposed to do. I can say the same thing about the shared hosting plan. It works the way it is supposed to work, and as far as I am concerned, it is a very good value. I have had one instance where I had a problem with their email service, but so far it has been an isolated instance and not a continuos problem. I have about 6 sites up through my GD hosting accounts and have never had problems with downtime and things like that. My sites are fairly simple 5/6 page sites, and I do not utilize databases or e-commerce functions. I found the built-in Google Webmaster Tools to be a real timesaver. When you use this function through their site and you submit a sitemap, it automatically verifies your site and you do not have to add a meta tag to your index page for Google verification. That is not the case with all hosts. I try and take advantage of their coupons whenever possible and have about 25 domains registered with them. Again, nothing fancy, but things just work they are supposed to work. I have found their customer support to be reliable and I have never had an instance where I could not get a problem solved. GoDaddy is a HUGE company when it comes to hosting and domain registrations, and Bob Parsons did not get this company where it is by being a fool. They probably go a little bit overboard on their advirtising and hype, especially with the GoGaddy Girls, but that is just the nature of their advirtising program, but it sure has worked well for them. Overall, they are an extremely successfull and soild company that provides solid hosting services and domain registration at prices that are more than reasonable. Since they don't try and suck you in for a year or multiple years when you sign up, if you feel you don't like their services, you can cancel just as fast as you signed up. My advice to anyone who is looking for a webhost is, if they will not let you start out on a monthly basis, or at worst a quarterly basis, turn around and run as fast as you can!! GoDaddy, HostGator, and WebzPro all have the one month policy.
Biggest Pro: Pricing, reliable customer support, dependable performance.
Biggest Con: Nothing serious so far.
Previous reviews by Vince
The information below is no longer valid because the user has posted a follow-up review above.
Read other entries by this user:
Godaddy, good prices, good value dependable.
I have been buying domains from them for about 5 years now, and a few months a go I purchased a couple of their Website Tonight hosting plans. I didn't know what to expect at first, especially from these "limited plans" that allow for a limted number of pages. But I found the templates to be quite acceptable, and was able to build 2 decent sites with these plans. I had intended to use these sites on a temporary basis until I built replacements with some type of WYSIWYG program, but after looking at the quality of the sites than can be built with WT, I might just stay with them. It obviously will cost you a little more to go this way instead of getting a plan that allows for hosting unlimited domains, but when you figure in the cost of the program and the learning curve needed for any new program, the Website Tonight accounts hold their own quite well. I have found their service people to be great to deal with, and no matter what time of day I call, always get a resolution to my problem. Over the years, If a billing issue has come up, it was resolved with little or no hassle.Their site is a little quirky, but once you get used to it, its fairly simple to navigate. They are a huge company, but in the past 2 years or so, they have really notched up their customer support to the point that I think it would be hard to find somebody out there that is better. Highly recommended for "small time" guys like myself who need a little direction once in a while. Great prices and good support make them a winner in my book.
Their Spam Logic Makes No Sense!
I have been using GoDaddy to host my simple email needs for 2 years.
I do not have a website - I purchased my domain names in order to have my own permanent email addresses.
Their Spam setting consist of what to do if they decide an email is spam - move it to the Bulk Folder or leave it in the Inbox with [SPAM] inserted at start of Subject Line
If you want to download your emails from the server to you local pc, I would suggest you select the second option -that way you can check the emails they treated as Spam for accuracy.
As an example of their poorly designed system and bad support that I have seen over the 2 years....
Yesterday I received 2 emails from the same sender, about 2 hours apart.
The first email was marked Nonspam - IP Whitelist but when the second email was processed, it was treated as Spam -Statistical 62%
Since a Whitelist was used for the first one , why didn't it come in to play for the second one?
When I queried where the Whitelist came from I was told by support it was not from GoDaddy but when I did a reverse look up on the IP address, it was indeed owned by GoDaddy.
Support also told me that the spam filters do not tag messages based on the email address on the message. The contents of the message (keywords, links, etc). are what decide Spam outcomes.
I am sure you would all agree that is totally wrong, unless I wasted all my effort to build up entries in the ALLOWED list and BLOCKED list.
And speaking of the ALLOWED and BLOCKED lists - an even bigger complaint is that when you look at the contents of the lists it displays in some random order - I guess they have never heard of an alphabetical list to make life simpler for users.
When you add an entry to the list, they do not even validate if it is already there, and even more disturbing is that you can add the same email address to both the ALLOWED and BLOCKED lists. That's some bit of coding they have.
I worked for a software company for 17 years and I know the pressures that support and development folk are under and so I always try to provide as much information as possible when I contact a support department and it is annoying when the reply back answers a question that was not asked and the ones that were asked are ignored
Biggest Pro: When The Contract Ends
Biggest Con: Whoever Designed Their Spam Logic Failed Badly
Email is badly broken, unusable for a business
The basic webhosting is OK. MIght not have the latest version of PHP or anything like that, but for the most part the hosting is reasonably fast and gets the job done.
The big problem is email. Email on GoDaddy is screwed, and close to unusable for a business.
For starters, although they claim to give you six gigazillion bytes of storage, that's not for email. Email is only 10 MB, unless you pay (just more) additional money, so even a couple of large attachments will result in the inbox overflowing & the emails being rejected.
But a far larger problem is their incoming email filter. GoDaddy has 2 layers of email "spam" filtering. The first layer is hidden from you; the second is controllable via some spam filter settings in your webmail controls. The first layer, the one you have no control over, has a nasty habit of rejecting perfectly good emails from valid domains. I've had this occur on multiple occasions, with emails sent to me from several different customers. I've passed these on to godaddy & told them to remove this "email pre-filter" on my account, but they've said "no".
For a business, this is a disaster. Emails from customers or potential customers are sporadically rejected, and you'll never never know. It'll cost you business. It's costing me business. And GoDaddy couldn't care less.
Biggest Con: Email is broken
Go Daddy consistently bounces blocks forwards and legit email
After about 40 hours of phone and email time, I gave up, I work on 24 different domains...I inheritied one that was hosted on Go Daddy. After I finished the .gov site that their previous vendor didn't finish, I then put forwarding from their old server and pointed towards Go Daddy. Go Daddy kept bouncing the legit emails, not matter what we did or who we spoke with they kept saying it isn't their problem. Just Google "Go Daddy bounces emails" and decide if you think it is Go Daddy or everyone else.
Because I had a police department trying to rely on this rediculous service, I just dropped Go Daddy and went to another provider. All of our issues magically disappeared, imagine that.
Biggest Pro: Nothing worth writing because the biggest con will erase it
Biggest Con: Could never get email from another server accepted by Go Daddy
Cheap hosting and good supports
About 6 months ago i purchased 2 years domain and hosting plan from Godaddy. I was so confusing while selecting hosting plan and about hosting performance, i went to many public forums and asked better hosting company which really be good for my business without any disturbance, some was unsatisfied & some satisfied. along with good hosting i was looking a cheap hosting price. then i have decided to move to Godaddy and bought. I am satisfied with all godaddy's products and their prompt customer services always presence.
email support is REALLY REALLY BAD!!!
If you want to use a pop3 email program, this really sucks. They claim that the client side program (MS Outlook, etc.) are at fault. However, I've never had a problem with any other email hosting service.
They claim you need to change the ports but this has no affect. They also make you go through a time-wasting reconfiguration of your account, but this has not effect. Then they say they just don't support whatever client-side software you have.
It would be minor for them to fix their problem so I'm assuming that they really just want you to use their crappy web-email so you buy more storage from them.
What else could it be?
I'm switching as soon as I figure out what other vendor to go to.
Biggest Pro: basic hosting is fine
Biggest Con: email
It was impossible to cancel this service. We had forgotten our password. They wouldn't give it to us and we couldn't cancel without it. We wrote several letters demanding cancellation and even wrote to the attorney general. After many months of billing us for service we did not need, they finally cancelled. We will NEVER use them again.
If You RequirePHP and mySQL Stay Away from Go Daddy!!!!
This is the feedback they asked me to give when I canceled my hosting account.
Deluxe hosting package on shared service had atrocious performance with respect to communicating with the sql database. I dealt with performance issues for weeks thinking I was doing something wrong before someone at godaddy actually told me that the shared hosting server wasnt able to execute the PHP script completely before the SQL connection timed out (probably to prevent denial of service situations)
Support told me that they don't support the mysql commands and scripts to test for connectivity from the web server to the DB?? I have another account with grid hosting where currently, I cannot even execute the following commands in a php script:
The individuals that I have spoken to today about 3 so far have been unable to understand that there is a problem with the grid hosting account and PHP. They think that because they can access files like UPDATE.txt that there is no problem with the webserver.
Finally I reached a supervisor (misty) whom has actually validated my problem for the first time (It's 1:30pm now, I've been on and off the phone since about 9:30am) saying that there have been issues with PHP on the grid hosting.(FIANLLY! I'm getting somewhere!)
One of the people (about 12:45pm 4/11/09PM)told me that they don't support any of the scripts I'm trying to use (its a Drupal installation) and that "it's a problem with your application" the guy repeated this several times, to which I enlightened him that he may not know what he is talking about, and after he lied about somethign as obsured as stating that godaddy doesnt support PHP I enlightened him: "you're full of it" to which he hung up the phone instead of getting me to someone who actually understands PHP and mySQL and could realize that in fact, PHP is a fundamental part of LAMP hosting that has failed!
I mean c'mon, really...
If I was to venture a guess, I would have to say that the people maintain the databases and the people maintaining the web servers are at odd with each other because they don't want to deal with complaints. For example, the DB guys would set timeouts to very strict to make the web servers responsible for the connection failure during high traffic times, and the people at the web server side get shafted with issues because they need a fast server to execute the sql commands before the timeout, which is hard to account for in a shared environment with different loads at different times.
I really like the interfaces, I've been using them for a long time, they have gone down hill fast recently, I would have rated them high a couple years ago, the support is usually good, the anomaly of getting lame sounding, un-knowledgeable, and know-it-all types is unusual with GoDaddy, it happened twice in one day tho... for the first time really, but coupled with the poor performance over the past 3 Weeks, I would be the fool to stay with them.
Biggest Pro: Friendly Support Staff (usually)
Biggest Con: All of their hosting products are poor.
Go Daddy - spamming you with renewal notices
As many others we carry multiple domains names; (.biz, .net, .com) etc for all our trademarks.
Go Daddy sends out 4-5 renewal notices for each and you have no way of changing your account settings so that these renewal notices are stopped. They come even if the credit card they have on file is valid.. The renewal notices starts arrival 90 days before payment is due
One can only consolidate .com or .net to one billing date - and they have the nerve to charge a fee to bill them on the same date.
IWe have argued with Go Daddy on the issue but they are no listening.
What they should do; is bill per account number and not by domain!
We are actively working on changing all our domains to another provider.
Biggest Con: Billing practices