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Go Daddy reviews – Page 4

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On average, Go Daddy appears to be viewed with caution by users on our web site.

This statement was automatically generated by analyzing the reviews and ratings about the company.

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Page RelevancyFootnote 1 Very High
# of Reviews 125
# that Recommend 55
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% that Recommend 44%
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Overall RatingFootnote 2 53.1%
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Good for domain registrations but terrible for web hosting!

I have over 30 domains registered at GoDaddy. I used to host with them for several years but I no longer use them for web hosting. They switched me from different platforms and different servers without letting me know. They lost several of my files in the process even though they said they saved everything. I never did recover the lost files. I have spent hours on the phone with them trying to resolve various issues but never seemed to get anywhere with them. Life has been much better since I host my domains elsewhere. I now use BrainHost and HostMonster and get great service from both of them. I do NOT recommend GoDaddy for webhosting!

Biggest Pro: As a webhosting service, there is no pro. Great for domain registration.
Biggest Con: The domain interface is terrible as well as managing domains.

Godaddy.com is fine for getting domains, but useless at hosting

Hosting at godaddy.com is extremely frustrating. I have had web site hosting for over fifteen years and this is one of the worst sites if you have anything but a simple five page site. For those, this site might be OK.
Their tools crash more often than Evil Knievel. Hosting complex sites should be eliminated from their offerings, because they cannot handle complex sites. Their only interest is to extract as much money from you in the shortest period of time with the least amount of effort on their part.

Biggest Pro: They are very good at selling their domains
Biggest Con: They are horrible at hosting

Go away from godaddy

The uptime is not as advertised.
The support sucks. I have to send at least 3 emails referring to the same issue. I do not know if those people are being paid by the emails they send. Rarely the support team solve the problem.

I seriously think to change hosting company.

Biggest Con: not essential support

You be the judge

You be the Judge - here is my experience, Feb 17, 2012

Bought multiple domains & deluxe hosting plan on GoDaddy in 2007. Since then I was a loyal customer knowing that there are better hosting options. In the past 4 years I have opened roughly 9 incident tickets, out of those tickets 7 were opened between Jan 28, 2012 and Feb 12, 2012.For recent isssues
I was told:
1. It is your code problem (not changed since 2007)
2. It is your incorrect htaccess file (nochange 2009)
3. It is the mysql database design that is causing the problem
4. The server may be having traffic issues 5. WE CANT HELP YOU AS WE CANNOT REPRODUCE THE ISSUE
6. SORRY to hear about the problem but our tests indicate no issue
7. It is your ISP (I tried Comcast, Verizon, ATNT)
8. Move to our new servers I took the advice#8 - opened a new hosting account with GoDaddy - could not login as the server was in a lock down mode and was not available for 72 hours - so I had a down site & new hosting account that I could not access.

Moved to a new hosting vendor - ALL good Now

AVOID GODaddy at all cost to save yourself from the kind of aggravation I have gone through - In all 15 hours of holding on the phone we NO result.

Avoid Godaddy

I've been hosting with Godaddy for several years. Each time we've had a problem ie web site crash, I've ended up upgrading to a more expensive option. When our site went down for over 24 hours, they had not answer except they are working on it. This is inexcusable for such a large corporation. I ended up upgrading again to a dedicated server and this still was slow! They have very friendly customer service reps but TERRIBLE technology, in my experience. I have spent hours with them on the phone and all because of problems they are subjected us to (including blacklisted sites on the same server which caused us issues). We still use Godaddy for our email server and that too has awful track record and we at times are not able to login to Webmail and there are traffic spikes which means that our emails are not delivered for hours. Such a disappointment overall, and I will be switching mail servers once we find something good. We are now with Catalyst2 for web hosting which has proved to be excellent. I would say avoid Godaddy if at all possible.

Biggest Pro: Cheap
Biggest Con: Web servers crashed

Go Daddy is a waste of time

Cannot get anything done except wait on the phone
All they do is try to sell you more stuff and waste your time supporting what you already paid for.
Submitted 2 small changes and guess what, never got done.
Last time I use Go Daddy

Biggest Pro: None
Biggest Con: Dream Team cannot get anything done right

Bill Parson is outta touch

Bill Parsons the CEO, likes to think he is the Steve Jobs, or Bill Gates of domain names. Godaddy does nothing unique anymore its all slide of hand and mirrors.
I suppose the busty babes and hints of baring all TV ads somehow makes the product better? Guess its easier to pay for breast then proper server and software to run them.
They have cool looking formats and gimmicks to give the user an illusion of a domain powerhouse. It a powerhouse built of straw is the problem.
The servers are old and slow and upgrades often take your files with them leaving you to scramble and not lose clients. I have lost thousands due to poor service.
I have been a customer of GD since the 90's and well they suck is the only words. The tech support is sub-par and often have no idea what you are talking about and what has always cheesed me is they have no 1-800 number. I mean any company that does not have a 1-800 number should be avoided, as to why not offer one if service is so great people wont use the 800's that much. No instead the deathly slow tech-support puts me on hold on my dime. Thanks for nothing Bill.

Biggest Pro: nothing
Biggest Con: CEO is disconnected from knowing what customer wants

Previous reviews by Paul

The information below is no longer valid because the user has posted a follow-up review above.

Godaddy is all about the bucks not service.

This last month I finally dumped all my accounts after being with GD for nearly 10 years.
All they do now is advertise half dressed women and provide worse service I have seen in 10 years with them. They are out of touch with the needs of a modern hosting company and their customers. Soon I will be moving my registrar andwill never be back to GD. I had purchased hundreds of domains from them over the years. You would think being a loyal cutsomer would help service? Nope just a number to them, and could never get answers to the simplest things. I am tired of fight to get good service from them,

By Paul C on June 20th, 2011 at 08:58 EST
URL: [Hidden but verified] Customer for More than 5 years
Plan: Shared | Platform: Windows | Email: [Logged]

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Fluff and no Stuff

I have been with GoDaddy for more years then I can even remember,
But service is dismal, the servers are slow and packages they offer seldom work as advertised.
I have noticed the huge amount of money spent on advertising slight dressed women, to promote there website and product, however they never meet what promised.
They need to spend money on getting things up to par of other suppliers, and not on half dressed women. Support is horrible even after all the money they have they still charge for support calls and still end email you, No 800 number so be prepared for long distance changes why you wait on hold 20 minutes to get help. All I have ever got from Godaddy was the run around. I can get into a simple domain transfer and it will take weeks when they lose my information. People have asked me why I am still there then. Honestly I have not had the time to move my items which I know will be a full blown nightmare with them involved. I tried once and they lost my domain for a week.

Join if you like fancy flashy the Godaddy website, and do not care about service or performance. As you won't get any.
Bill Parson's Godaddy is all about image, not about supplying a good American product.
And slowly they have raised their domain pricing near 50%, over 10 year, when once selling the lowest registrations was their selling point. Good price and deals are long gone covered by slick eye candy and hidden price boxes.

By P Cordell on April 29th, 2011 at 10:19 EST
URL: [Hidden but verified] Customer for More than 5 years
Plan: Shared | Platform: Windows | Email: [Logged]

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1 person voted yes

Big Name , small service

Godaddy is a huge company, lots of flash and glitter. Unfortunetly they spend allot on crap to advertise their name , rather then passing saving along to the consumer.
Tech support is dismall and knowledge is worse. The response time is so slow that often a person can have a site down two days before even getting started.
And hey you can get a life person, for a long distance fee. this big huge company has no 800.
Total fail. I will leave soon , the company is not what the represent !

By PC on October 28th, 2010 at 21:30 EST
URL: [Hidden but verified] Customer for 6 - 11 months
Plan: Shared | Platform: Windows | Email: [Logged]

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22 people voted yes

They changed and they don't even know it.

Over the last few days/weeks, access to my hosted files has slowed more each day. Today I accessed the ftp File Manager to upload revisions to my web pages. I was faced with a changed File Manager. ONE FILE AT A TIME! I called to see what was going on. The Tech Support guy said, "I've been here over a year now and it has always been that way." WRONG!! (Unless one of us woke up in a new purple sky-ed world today.) I tried to transfer my files with their JAVA FTP client. When it loaded on my computer, an error message popped up. I followed the Tech Support guy's instructions and over-rode the warning. I went on in, transferred a few files, I thought. they never transferred. Then my computer locked up. I had to reboot. They suddenly were seen as a large black hole in the hosting universe. That is to say they now suck.

Good uptime. Poor reliability of file transfer. Poor Support Tech knowledge of product\/service. NO problem with billing, I was on auto-renew by Credit card. Price is OK, but value suddenly tanked.

Biggest Pro: Quick phone service.....IF they are not busy.
Biggest Con: Changes to protocols withour advising client (me).

Godaddy.com lost our domain

Our domain was completely lost by godaddy.com and their technical support had no clue as to what happened and how to remedy the situation for 5 days. Use at your own peril.

Biggest Con: Hopeless

HORRIBLE!

GoDaddy needs to stick to domain names, (without all the awful soft porn commercials). As a web developer, I run across many hosting companies, and it's gotten to the point where if a client tells me he is having technical problems, one of the first things I ask is, "do you have hosting at GoDaddy?".

Awful features, problems running content management systems, and zero tech support are what you can expect at GoDaddy. Not to mention the fact that when I complained that their advertising was disrespectful to women, I received a response back stating that women aren't their target market. Really??? OK, I'll remove my 200 domain names too!

I seriously don't need to give my money to any company who tells me that my opinion doesn't matter. Combine that with some of the worst tech support I have ever seen, and I'd say take your business to a good hosting company - like inMotionHosting.

Biggest Con: Terrible tech support, rude, lack of features

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