Go Daddy reviews – Page 2
On average, Go Daddy appears to be viewed with caution by users on our web site.
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|Page RelevancyFootnote 1||Very High|
|# of Reviews||125|
|# that Recommend||55
|% that Recommend||44%
|Overall RatingFootnote 2||53.1%
|Review QualityFootnote 2 Footnote *||100%
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Beginner Friendly But Unreliable
You might be thinking about the odd title, I will explain why.
The reason why I said GoDaddy is beginner-friendly is due to their hosting charge and fast customer support. I remember the time I started hosting my first website with them, I had a lot of doubts since I was a total noobie at website creation. For people like me, they have a lot of premium addons which will make our path much easier. And their customer support is fast (not so tech-savvy, but fast) They have managed to reply to my queries within 5 mins almost all the time. Another reason that I refer to them as beginner-friendly is due to their price range for new customers. From where I live you can get a shared hosting and a domain name for a dirt-cheap price. So for those people who want to experiment in this field, Godaddy would be a great option. Another important thing is that they have servers in almost all the major countries, so if you are looking for a country-specific audience, this would be a major advantage.
Now the reason why I said they are unreliable: after the learning curve I started to pick up technical things about hosting a website, and I noticed that on my website somethings are not working as they are supposed to work. For example server response time, it varies each day, so when I look it up through Google Pagespeed tool, it is constantly varying from 1.5 to 7 seconds, 7 seconds!!! I tried a lot of things to rectify this issue only to find out that this is an issue with the hosting service provider. I tried contacting their customer support, all I got was to change the hosting to a better plan. Some of my fellow webmasters told me that this is a common thing in Godaddy's hosting. So I decided that when I hit the one year mark I will move to another hosting platform.
I am not particularly angry at their service, because I believe I am receiving the value for the money I paid initially.
So this is my conclusion: if you are a beginner trying to test your luck in this field and don't want to spend a lot of money while doing it, this is a reasonably good option. But, if you are already an experienced webmaster who is trying to host a website which has expected daily traffic above 500, this is not for you.
Biggest Pro: Beginner Service
Biggest Con: Slow Servers
My experience so far using Godaddy services
Godaddy web hosting company has been an excellent and efficient website hosting company I have used since I started my website. I'm not saying their isn't other web hosting company out there which is as good as Godaddy but trust me, I have been using this company for more than 5 years now and I have nothing more than admiration for their services.
Since I started using there services, I have not had any downtime on my website and the speed is impeccable. I mean, if you are running an entertainment website, you would already know that much videos and graphics are involved and site loading should be a little challenge but for using godaddy, this is not even a challenge. My website loads in seconds.
One admirable experience I had with their tech department was during the time I wanted to integrate a database system into my website and was finding it difficult to achieve. I called the tech department and they walked me through the procedures and within 20mins on phone with them, my database was up and running.
Just like I said above, there are plethora of web hosting companies out there and undoubtedly good too, but if I have to recommend a web hosting company to anyone, I'm going with Godaddy.
Godaddy Hosting: Through my eyes!
I've been using Godaddy shared Linux hosting for since more than 7 years.
It being one of the renowned players in their business have several positives and negatives. Based on my experience below are the pros and cons:
- Great Uptime, reliability and connection speed. I'd rate 9.5/10 for it.
- Large pool of 3rd party applications to be installed in just a matter of click and is pretty convenient for less tech savvy guys.
- Clean console UI, easy navigation even for novice or non-tech person
- Support readily available to assist
- Great customer experience
- Support, though easily accessible and very helpful are short of technical expertise and aren't able to resolve hardcore technical issues
- Upgrade of server or versions of application like PHP, SQL is a nightmare and causes a lot of hickups.
- Boasting low cost provider which relatively isn't the case
- Too many cross-sells while choosing a hosting plan / domain or making any purchase
- Renewals are often costlier than original purchase
- Basic features like SSL/Backups or Migrations aren't available with starting plan which other service providers are using as giveaways.
Biggest Pro: Usability / UI and Uptime
Biggest Con: Support's technical competency
GoDaddy hooks you with short-term offers, but no long-term value.
I have been using GoDaddy since 2015 for a range of domains and have used a variety of their extra products, such as the Business Deluxe Webhosting (with add-on upgrades to enhance bandwidth, server speed, and e-mail storage capacity).
Their sign-up process is fairly straight forward and their pricing offers to hook you in are attractive, but don't be fooled, as these tend to spike when you're due to renew.
One of the issues we encountered was that some of the URL's were renewed (billed) prematurely several months before they were due to be billed. These specific URL's were due to be transferred to new owners, but as we had several months left until the renewal date, we were not in a rush to transfer them. After they had billed us, we were unable to transfer these URL's and the only option GoDaddy presented us with was to cancel the URL's outright, which would have resulted in putting them on the open market again.
We've also had technical issues in the past, most notably on a website that we had where we used explainer videos, which would take forever to load. We ended up having to upgrade to the maximum server capacity in terms of dedicated CPU's & RAM, and it still wasn't sufficient, despite our videos being the industry standard 1-2 minute explainer videos.
In addition, we had some questions around using the software that was included in our Business Deluxe hosting package (such as Wordpress) and spoke to their customer service line on multiple occasions, only to discover that their customer service was unable to help us and seemed quite incompetent to answer fairly basic questions.
We continue to use GoDaddy though have considered switching on multiple occasions and would recommend to look for another provider if you're looking for a new one.
Good luck in your search!
Biggest Pro: - Affordable & attractive pricing
Biggest Con: - Poor customer service
I was ripped off twice by GoDaddy
Rip Off Company
Please provide details about your experience
I got a domain for a business I had and closed 4 years ago in 2014 GoDaddy charged me $255 in 2016 because they said I had hit the recurring payment button and would not remove the charge at that time I cancelled the service and behold in 2018 again they charged me $255 I called again and again they didn't remove it, they wont cancel my account and since I have no access to my account because of the old password used they wont help me in getting to my account. I asked them to cancel the recurring payment and to cancel my account and they wont do it. Their treatment is down right discriminator and rude, they can care less about you once you leave and apparently they must be in trouble when they keep charging fees unnecessarily. DO NOT USED GODADDY they don't care about you when you leave them and will lie and cheat even by Lying to your credit card company so that they can get those $$$$ DO NOT USE THEM especially if you're Hispanic, I was treated like a second class citizen and I was treated like dirt, this coming from people that answer phone for a living go figure.
More detailed review is better
Biggest Pro: NONE
Biggest Con: RACIST RUDE UNPROFESSIONAL UNEDUCATED RESPONSES
Don't use GoDaddy!!
I had 4 websites hosted with GoDaddy. I cancelled 2 of them and found out that they billed me for two years for unused extra services related to those websites, even though I specifically said to cancel all services associated with those websites. They refused to credit my account but asked me to commit for another year. When logged in to access your accounts, they are very deceiving with regards to what you're paying for. I paid for an extra month of hosting for my portfolio website, and they put it back up for a day then it was off again. They said I should have paid for the website builder not the cpanel hosting. They wouldn't transfer the funds to the proper place stating that billing errors could only be rectified with 48 hours. I called them at the 72 hour mark. The customer service rep said he had seen this happen a lot, they had relayed the issue to upper management to no avail. There are better free hosting services. So much for my portfolio review with a potential new job.
Biggest Pro: None
Biggest Con: Overbilling
Go Daddy will screw you if given the chance!
Go Daddy was great as long as I was paying them money.
When I wanted to get my sight up and running they said their Shopping Cart vendor did not like my sight. They were pleased as punch to take my money when they should have known of the difficulties in advance! I literally wasted hundreds of dollars and an enormous waste of time.
I am also having trouble with my e-mails and AT&T suggested that Go Daddy was a problem system.
I have to give credit for their technical support but the business is bad news! Stay away or get stung down the line.
Biggest Con: Do yourself a favor and pick another company. You'll be glad you did!
Previous reviews by John P. Rademacher
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As long as you spend money here the'll help...
For several years I was getting help from Go Daddy Support on setting up a Quick Shopping Cart.
Only after spending 500+ dollars did they inform me that I could not use my product with credit cards.
Go Daddy is deceptive and while technically proficient they are not helpful to your business and making money.
I well do every thing I can to not use or support them and Please for your own good find another company.!
Weak support team
I just needed to get my domain pointed to go daddy and needed a ip address and to configure on go daddy end.. but the instructions were not making sense, when I called the support team they didn't understand them either.. 5 different tech. support members and a sales man/ tech. support . Could not get the information I needed in two days 5 hrs trying to get it right on day and 4 hrs the next day . nick was the worst will all my information in front of him he was asking me questions with all the answers in front of him. Blake Irving is the CEO and his support team is a reflection of his leadership.. I 'll find a better leader..
Biggest Pro: finding out at the gate they had a weak support team.
Biggest Con: Having to waste all this time while I could of been up and running with another host in two days.
Please don't go with that hosting provider. Their after sale service is worse and person appointed to talk to customer are not trained and does not have any knowledge. Worst experience. Do not provide any support through chat, mail, tickets only over paid line which is highly costly.
Biggest Con: Worst after sale support
worst support of godaddy
GODADDY.COM technical support is very bad ..... customer care agents need a training they don't know anything about webhosting , email id support, they were doing job in hosting company but they don't about DEDICATE IP ADDRESS and how it's work ....and they will give you the solutions before your questions ... customer care agents is PATHETIC they don't know how to talk with the customer....they need a training .... MANAGERS are also same...... i hope company will destroy soon ....