GlowHost has a low number of reviews.
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|Page RelevancyFootnote 1||Very Low|
|# of Reviews||3|
|# that Recommend||2
|% that Recommend||67%
|Overall RatingFootnote 2||66.3%
|Review QualityFootnote 2 Footnote *||100%
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Perfect Uptime, Fast Speed, Cool features
My experience with glowhost’s customer support has always been top notch. If it’s a low priority issue, I’ll send an e-mail and they usually respond within a few hours. If it’s a higher priority issue then I open a live chat, which always connects me to a qualified tech within a couple minutes. One way or another, my issues (which have been very few) have been resolved promptly.
I've had my website with them for a number of years. It's solid as far as being up and running at all times.
Best costomer support ever!
I have been with godaddy, dreamhost, ixwebhosting, ipowerweb, ... and I am still with some of them but glowhost has the best costumer service ever. They even fixed my php code. Very fast responses ( %90 of the times it doenst take more than 25min to get response from them) , ( godaddy would take me hours to a day)
There were moments that my website went down due to problems with their servers, once even for 8 hours which cost me some angry clients, but over the course of 9 years of presence on internet and putting up websites, glowhost have been the best choices among shared hosting choices. I havent tested their dedicated ones though. believe me costumer service makes a big difference
Biggest Pro: excelent costomer service
Biggest Con: Down time sometimes, yet better than dreamhost and ipowerweb and godaddy
Don't use GLOWHOST
Glowhost behaves in a very unprofessional manner. They did not send invoices after promising them, and then when a payment was late because of an unreceived invoice, called us "lazy". I have never been treated this way by any business.
The responses are always from the same three people, so I suspect it is a very small operation. They do not know how to treat clients. There prices are not particarly competitive so there is no reason to use them.