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Miracles do happen!
I have been hosting with Gixxer PC since August 31st which happened to be the same day Gixxer PC opened. A friend stated that he used to host with them under another name, and recommended i try them out.
I have hosted with 1&1, Hostgator, Startlogic, Jaguar PC, and many others in the past, but figured id be helping a friend to help a friend.
Within minutes of creation, I got a personal email from the owner thanking me for hosting (+1 Points for that). Which made me feel pretty damn good.
The same night I ran into an issue with one of my php scripts that I installed. Keep in mind this was at 2am. I expected to have to submit a ticket and wait. But low and behold, the live chat was online! So I clicked it, typed in my info, and hit the go button. Waited for approx 30 seconds and I start thinking to myself "Oh great, another company who doesnt respond to live chats!", then voala! Here comes someone on the live chat! He stated that he was out smoking, and did not hear the live chat! Wow...someone from the USA, up at 2am to help me!
I told them my problems. I started typing out what had happened that would of caused it. Before I could finish typing it all out, the support guy sent me a message with my link. So im thinking great...hes incompetent! I say yes, thats the site, and he asked me to load it. I did so...Wow.. Its fixed!
2 months go by, no issues whats so ever. I get bored one night and start "exploring" the options. Whoops! I break it!
Live chat, contacted. Fixed inside of 5 minutes!
I pay $3.45/mo for my plan, and I must say its the best money can buy. I have paid A LOT more for less services/support. The guys at Gixxer PC are a friendly bunch, and they have even called me to verify access onto the account since IP addresses didnt match to what they were used to seeing from me. (More points for active monitoring).
Once again, I highly recommend www.GixxerPC.com for any of your shared or reseller hosting!
Biggest Pro: Excellent staff!