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Stellar Deals, Unwaivering Support
These guys are great. I have been through 5 diff hosting deals over the last 1yr. I had always used shared hosting and was getting fed up of not being able to determine if the problem was on my end or them. I do know some linux so I decided on a vps.
I stumbled on there deal at lowendbox looking at some reviews and decided that the deal was so good that I could not pass up at least giving it a try, and ohhh what a good decision that was.
Since I've started(due to my own shortcomings) I have issued my share of support tickets and let me tell you, These guys are non-stop 24/7/365. They helped me reload my instance on two separate weekends, working with me well into the night time. I have never had such a great experience with any support before this.
I recommend this to anyone thinking of getting more control over your own hosting, vps(and in this, cloud vps) was the best decision ever.
Biggest Pro: Customer support is phenomenal
Biggest Con: Can't reload my instance myself with a new OS(though such support makes this a moot point)