C I Host reviews

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C I Host has a low number of reviews.

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Page RelevancyFootnote 1 Very Low
# of Reviews 1
# that Recommend 0
Very Low
% that Recommend 0%
Very Low
Overall RatingFootnote 2 11%
Very Low
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Worst possible customer service and tech support

I previously had a dedicated server (for $800+ a year) and needed to downgrade. My customer service experiences with CI Host had been somewhat poor in the past, but I thought it would be easier to stay than switch.

As soon as I needed to downgrade, the account screwing began. They failed to use my account credit (pre-pay/overpay of over $100+) to set up a couple cheap individual shared accounts, then CI Host refused to refund me. They offered to carry the credit to use over the next TWO years. They also over-charged my credit card, but offered to refund the overcharge (less set-up fees) in approx. 30-45 DAYS.

I've been on hold (phone and online-chat) for countless hours over the years, and especially in the last month (even as I type now...15 minutes so far.) Guess what?? My phone call just got picked up for a split second, and then I was sent back to on-hold hell! I swear CI Host tech support is run by one person, but only 8-4 Mon-Fri, MAYBE.

I've been overcharged and disregarded, and ignored. I still can't log in to my FTP account even a month later. I have to give up and hang up after 15-20 minutes on hold!

The control panels and account online functions are ANTIQUATED and generally not helpful.

Unless you plan on spending big dollars for a dedicated server, don't waste your time and money on shared hosting with this hosting company! You can get shared hosting for a lot cheaper (and better service) elsewhere.

Biggest Pro: uptime
Biggest Con: customer service, tech support and pricing

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