Search

C I Host reviews

Please enable JavaScript to view chart

C I Host has a low number of reviews.

While every review is helpful, visitors should attribute more weight to pages with more reviews.

See the metrics that we looked at
Page RelevancyFootnote 1 Very Low
# of Reviews 1
# that Recommend 0
Very Low
% that Recommend 0%
Very Low
Overall RatingFootnote 2 11%
Very Low
Review QualityFootnote 2 Footnote * 100%
Very High

If this host does not meet your expectations, please browse our search section to find one that does.

Worst possible customer service and tech support

I previously had a dedicated server (for $800+ a year) and needed to downgrade. My customer service experiences with CI Host had been somewhat poor in the past, but I thought it would be easier to stay than switch.

As soon as I needed to downgrade, the account screwing began. They failed to use my account credit (pre-pay/overpay of over $100+) to set up a couple cheap individual shared accounts, then CI Host refused to refund me. They offered to carry the credit to use over the next TWO years. They also over-charged my credit card, but offered to refund the overcharge (less set-up fees) in approx. 30-45 DAYS.

I've been on hold (phone and online-chat) for countless hours over the years, and especially in the last month (even as I type now...15 minutes so far.) Guess what?? My phone call just got picked up for a split second, and then I was sent back to on-hold hell! I swear CI Host tech support is run by one person, but only 8-4 Mon-Fri, MAYBE.

I've been overcharged and disregarded, and ignored. I still can't log in to my FTP account even a month later. I have to give up and hang up after 15-20 minutes on hold!

The control panels and account online functions are ANTIQUATED and generally not helpful.

Unless you plan on spending big dollars for a dedicated server, don't waste your time and money on shared hosting with this hosting company! You can get shared hosting for a lot cheaper (and better service) elsewhere.

Biggest Pro: uptime
Biggest Con: customer service, tech support and pricing

Visit C I Host
  • Filters (Advanced)

    Filters

    Only show reviews for:

    Selecting a filter will display only the reviews that match the filter. The rating averages at the top of the page will also change. Use if you want to severely limit the information visible to you.


  • More Options

    More Options

     first
     entries

Support our work: We earn a referral fee when you sign-up with some of the hosts listed on the site.

20 years operating About us

© 1999-2019 User Reviews Inc. Address: L0070-323 Coventry Road, Ottawa, Ontario K1K 3X6. Terms of Use & Privacy Policy