On average, BlueHost appears to be viewed with caution by users on our web site.
This statement was automatically generated by analyzing the reviews and ratings about the company.
See the metrics that we looked at
|Page RelevancyFootnote 1||Very High|
|# of Reviews||54|
|# that Recommend||24
|% that Recommend||44%
|Overall RatingFootnote 2||58.1%
|Review QualityFootnote 2 Footnote *||100%
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Complicated hosting ever
I am a web developer and deal with various hosting providers to manage my own and client's websites. The domain mrahil.com was initially hosted on Bluehost in the hopes that it provides better solutions to small business owners and freelancers. However, during a year or so while my domain was hosted on Bluehost I received numerous complaints from my clients and co-workers about the site being down.
Initially, I thought the problem could be on my end because I was using the Gmail service as my email client for the domain. However, after speaking to Google Mail support it was clear that there was no problem with the DNS settings and pointing my MX records to use Gmail was not causing the problem with the website being down.
Further to my several requests to the technical support department at Bluehost, the technical support kept on insisting to move my MX records to Bluehost. The support team did not realize that the problem was not with DNS pointing, the server simply did not respond most of the time.
After facing this issue for a long time and having a bad experience with the technical support department, I decided to move my hosting because it started to hurt my credibility and my business too.
If you are looking for a stable website and do not want your clients complaining about the website not working, you might want to move away from Bluehost.
Biggest Pro: Cheap options available for startups and freelancers
Biggest Con: Uptime reliability and incompetent technical support
Bluehost web hosting
I've been using Bluehost as my web hosting provider for almost 2 years and have multiple hosting accounts with them. I use Bluehost for all of my WordPress projects since Bluehost is one of their recommended web hosting companies.
The dashboard and cPanel are very straightforward and easy to use. Technical and billing support is very responsive and they really know the ins and outs of their business. If I ever encounter issues or if I have questions, Bluehost is very easy to contact since they have live chat support. Their live support is available 24/7 and it only takes a few minutes to reach a human being. SSL certificate for your site is also free and it makes access to your website secure. Since I'm using the Plus package, I can create unlimited websites with unlimited SSD storage and bandwidth. Bandwidth is unmetered, which means I will not be billed based on the bandwidth and storage that I'm using. They also offer unlimited email accounts with unlimited storage. My favorite part is Bluehost's one click feature for WordPress installation, which is especially helpful for people that do not have any background on developing and building websites.
Overall, I highly recommend Bluehost if you're looking for a reliable web host. The company has been in this business for more than 20 years and they still continue to enhance their services. You may check their website for the hosting plans that they're offering.
Biggest Pro: Unlimited web hosting, email, storage and bandwidth
Bluehost Reseller - High Quality Hosting
So, I have been using Bluehost Reseller hosting for about 7 months now and I can say that I will never look for a new provider, because they are, by all means, the best option for me so far.
Bluehost provides a handy set of plugins to help you run an optimized and secure website, regardless of your skill level. For instance: I have WHM and Cpanel with all options unlocked and many gigabytes of space for a really small amount of money per month. This is the biggest plus for me when I compare Bluehost with other host providers.
In addition to this, Bluehost offers a great set of features. All things that are important, such as SSL certificates, domain registration, and WHOIS privacy, as well as CDNs and performance-enhancing security tools.
One more thing worth mentioning is that Bluehost offers amazing live chat support. They solved many issues for me, every time I contacted them, for free and really fast. I mean this is just incredible. The fact that you always have a couple of guys waiting online, in case anything goes wrong for me is golden.
To sum up, I am more than confident to suggest Bluehost hosting provider to anyone having second thoughts with choosing the right provider. These people are doing the business best way possible, especially in these times when a lot of providers don't give Cpanel and WHM for small amounts of money.
10 out of 10 for Bluehost hosting company!
Biggest Pro: WHM + Cpanel Reseller Hosting for a couple of dollars per month
excellent servers and support
I have been with the service for a few weeks and I have requested support about 30 times, but most of these are due to doubts and small issues, a couple of big things that have been resolved very effectively is the perfect hosting provider!
The support chat is immediate and very effective, the custom cpanel is excellent! I hired PRO hosting and it is wonderful, I love it!
Biggest Pro: support and speed
Affordable WordPress Hosting for Beginners
I had used BlueHost in the second year of my Blogging career. Grabbed their dedicated Web hosting in one of the Black Friday Sales so got it in pretty cheap. Earlier, my blog was hosted on one of their other Web hosting service Hostgator. Bluehost and Hostgator are both owned by Endurance International Group.
I had used their service for around a year as after that I've changed the host as traffic on my blog increased and I moved to a better host.
Now, BlueHost isn't that bad for the small beginner sites which get low-traffic. If you're creating website for your own business or starting with a blog, you can go ahead with their service. BlueHost is one of the web hostings which is recommended by WordPress.
It has some of the essential features like FREE domain name with any hosting plan, One-Click apps installations, FREE SSL included, Site builders, and same user-friendly Cpanel like the others have in this class. If you ask me about the support, I didn't like it much as you've to wait for hours in the chat queue to get your query answered.
If you're going for Bluehost, grab the dedicated IP Shared Hosting as almost all types of sites hosted on this web hosting because it's cheap. It's best for landing pages and micro-niche smaller sites.
With minor technical knowledge, BlueHost could be a choice.
I have about One-year hosting experience with BlueHost. During the journey, we have got both some great time and some worst time.
Firstly let's start with a few great things about BlueHost. I was really very happy with their uptime. Besides that, I must say their server speed was great! The value and packages they are offering, I believe those are really a very good deal. I never faced any issue with billing and customer support peoples are really friendly and try to do their best. In my opinion, by considering Uptime, Reliability, Server & Connection speed, Price and Customer support, BlueHost could be a great option as your hosting partner.
Now, I would like to share some worst things which couse me to move forward to another service provider. The issue was always technical support. They don't have an automatic backup system. Another issue was migrating a site from a different provider. They asked for a few hundred bucks where we were able to freelance the service at $35 only. Also, they always try to upsell their professional services.
Overall if you could do some technical task like site back and migration BlueHost could be a choice. That's all I can share with you. And I will glad if my share could help you to make your decision right.
Biggest Pro: Price and Uptime & Reliability
Biggest Con: Technical support are paid.
Better than others
I like BlueHost because of following reasons: I have faced no serious issue so far in my website for more than 2 years. Also, the admin cpanel account is much easy and user friendly. Its easier for me to increase memory limit using that cpanel. Additionally, its quite easy to create subdomains and make necessary changes through cpanel. The best part is that its customer support is responsive and they are more than happy to help with sense of responsibility.
The bad thing about BlueHost is that its prices are too high. Although the service is better, but pricing plan should also be a bit low for a beginner who want to start an online business but has less money. Secondly, I have faced slow speed of my website at some time. Although other websites including google was opening speedily, but my site was slower. This happened only for few days, but still that was the bad thing about this hosting provider.
Finally, I would definitely recommend everybody to get hosting service from BlueHost, especially those who are frustrated from several hosting issues such as "Error Establishing Database Connection". Actually, I faced this issue several times on a different hosting provider, and that's why, I'm feeling much happy with BlueHost being most reliable.
Biggest Pro: Customer Support and Reliability
Biggest Con: Price too much
Not very pleasant experience with BlueHost
BlueHost was my web hosting provider for over a year and unfortunately my experience with them was not very pleasant. Initially, I thought they were a serious company with good support but I was soon mistaken when I had the first issue with my website and their support team could do nothing about it.
Every time I asked for help they simply replied with something along the lines of "we are not able to do that". One particular example I remember very well was when I wanted to remove an 'addon domain' that I had assigned inside BlueHost for one of my websites. I wanted to remove it and then assign it to the nameservers of a new hosting provider that I purchased a plan with, and I was looking for an expert to guide me through the process in order to do it correctly. I contacted the BlueHost live chat support team and after explaining to them exactly what I wanted to do they quickly replied with "that's not possible". Being a web developer and setting up websites for over 5 years I knew it was very well possible to de-assign a domain from any hosting provider so I knew that the support person had no idea what he was talking about. I decided to do it myself and I simply logged in to my domain provider and changed the nameservers my domain was pointing at, from BlueHost to 'my new hosting provider'. It literally took less than 5 minutes and my domain was freed from BlueHost.
This is just one example of when BlueHost has given me a hard time and provided terrible customer support.
Another reason I moved away from BlueHost was their hidden charges. Not only do they charge a lot of extra money for things that many other hosting providers include in their plans, they also have unexpected charges after renewing your hosting plan for the first time.
Honestly, I would recommend staying away from BlueHost. They are a very big company with terrible structure and very bad support. There are much better and more affordable options out there.
Biggest Pro: Uptime
Biggest Con: Customer Support
Let the buyer beware
I had bluehost bill me two years in a row after I cancelled my account. When my card was billed a second time, I disputed the issue through my bank. My bank asked me to contact the merchant and see if we could resolve this without them. I made the call. The customer service person noted that my domain had expired more than a year ago but that she couldn't refund the payment because I had filed an active dispute.
I figured I'd just let the dispute run its course - since customer service acknowledged the mistake, there shouldn't be an issue. I was wrong. Bluehost told my bank (USAA) that that I hadn't "properly cancelled my account within the agreed upon terms and conditions" and denied my refund.
Let the buyer beware. I do not recommend bluehost at all.
Very Poor Technical Support from Bluehost
I am the website manager for a small non-profit organization. We recently had a new site developed and moved it to Bluehost for hosting. The first thing I had to do was get an SSL certificate for the site so that donors could make donations securely. Bluehost put the certificate on the wrong domain. When I realized this I contacted their tech support. Things have gone steadily downhill from there. I was initially told that they would be able to transfer the SSL within a couple of hours. When that didn’t happen I was told it would be 24 more hours. After that all they would say is that, “it’s in the hands of our experts”, but that they could not give me an estimate of when it would be completed. Yesterday I communicated with a supervisor who told me that the problem was that their “reburn machine” is broken and that their tech development team is very busy and he would put a priority on my support request but he could not give me an estimate for when the site would be up. Our website has now been down for 8 days and I don’t want to think about how many potential donors we have lost. On a scale of 1 to 10 I would give Bluehost a zero for technical support. I sent this review to Bluehost technical support before posting and they could care less.
Biggest Con: Very poor tech support and lack of interest in their customers