Blacknight reviews

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Blacknight has a low number of reviews.

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Page RelevancyFootnote 1 Very Low
# of Reviews 2
# that Recommend 2
Very High
% that Recommend 100%
Very High
Overall RatingFootnote 2 97.5%
Very High
Review QualityFootnote 2 Footnote * 100%
Very High

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Blacknight: My first and only choice for web-hosting.

Uptime & Reliability:
I never once have had downtime due to technical faults. The only times that my site has been affected is due to upgrades or maintenance, and that happens only once or twice a year. The service is superb.

Server & Connection Speed:
Very fast. It is by far the fastest Irish hosting provider I have found and used, and I've been with several.
The front-end access for users and guests is very quick, as is the control panel.

Technical Support & Knowledge:
Their support is truly unmatched, it is fantastic. Their staff are highly trained and accurate, along with already available knowledge base articles and video tutorials on their website for customers, which are highly informative. Any dealings with support have been prompt and helpful, with manners, accuracy, a fast-turn around. There is also a telephone contact number where you can speak to a representative nearly instantly and a web-chat is available, in addition to a 24 ticketing engine.

Customer Service & Billing:
As mentioned in the technical support, the team are mannerly and accurate, and fast. They will go to all lengths to ensure that customers are catered for and helped. Their platforms of contact are readily available too, with internet, phone and email.

Price value for money:
Excellent. Cheaper domains that most other Irish hosting providers, and many regular offers. Hosting is excellent value for money, with very few restrictions, a lot of webspace, FTP and all the other bits and pieces that you'd expect, without the shortages or limits. No matter what size of hosting plan you are on, you'll be treated like a king, as every website is important to them. You're not just a number, you're a partner. They're then only ICANN Affiliate in Ireland, too.

Biggest Pro: Superb service with great pricing, from a dedicated and focused team and provider, delivered with manners, accuracy and speed
Biggest Con: None.

Blacknight Hosting

Great hosting company. They are Irish and are a relatively small company but offer extremely good customer service and terrific uptime. I have never had a single problem that hasn't been resolved in minutes. It's so cheap too, for a domain and hosting for a whole year it 40 euro and this includes the amazing customer care. You simply email Michelle and she will get back to you almost instantaneously, once it isn't the middle of the night of course! I would encourage anybody who owns a small business to switch to blacknight.

Biggest Pro: Customer Service
Biggest Con: Can't think of one!

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