BaseZap reviews [Updated: 2019]
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|% that Recommend||100%
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Great Customer Support, Reliablility and Speed
I have been using Basezap for the past 2 years for personal blogging purposes. The best thing about basezap has to be their customer support. Not that other factors of their services are not reliable, but communication or preemptive warnings are let known in advance. In one of the critical failures of their servers, they took care of the situation within 120 minutes. Moreover, in case of deployment or necessary maintenance, they let you know in advance to keep things on track.
You can expect their customer support to reply to you via email almost as if chatting. Additionally, as my site is a heavy travel blogging site, i found no issues with the speed or image quality while uploading images or loading the site. As a customer i have had an extremely pleasant experience with Basezap right from my first time setting up a website to my current semi-professional setup. Their customer support is extremely helpful, even if you are not a technical person, they can set things up for you. Moreover, in one such incidence just this morning i forgot my cpanel website password and they helped me get it back and setup the password themselves when i tried everything and couldn't login. The first time they sent a guide, and the second time they set it up themselves. There have been many such events, both technical and non technical where i have found their support incredibly amazing. They also email you when you can expect issues if any in advance and how soon they can get the site back up.
Biggest Pro: Customer Service
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