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WebHostingDirect Reviews
Do you have more than 1 web site?
Host Gator lets you host as many web sites as you want in 1 account. This is a great way to save money if you have more than 1 web site, or if you plan on opening more in the near future.
By: Tim Brewer
Date/Time of Posting = Jan 14 2005 / 11:32:57
IP Address:
Rating: 1
Whatever you do, do not use WebHostingDirect based out of Hudson NY. I had used them for two years, and there was no problem in the first year, but then I was no longer able to recieve web-mail, a serious problem for my business as sometimes my phone line in Italy is down and no ISP service, so I have to use the local Internet cafe. After repeated attempts to contact the service department by e-mail there was no result, so I found a new host with real 24 hour service. But then I tried to cancel my account, and there is no way to cancel on the control panel, so I send e-mails to billing and sales departments which were bounced! In desperation I send a cancellation to customer support (it doesn't bounce)to cancel the account and changed billing on the control panel from Visa to check. Guess what? I am still being billed 2 months later on my visa card. I tried to telephone, but only a voice mail. This is obviously a one man show in a g! arage, with the one man doped out 24 hours, relying on suckers with his automatic billing to support his habit. Be warned.
By: Robert Collier
Date/Time of Posting = Sep 30 2004 / 14:17:52
IP Address:
Rating: 1
If you are serious about the net and your web sites - DO NOT USE THIS COMPANY! I have had it with this guy (I think he is the only person working there). My site has been up and down so much, I started calling it the dow jones! I can't access web mail. Let me tell you, this is the biggest mistake I've made as the head of my company. I've just signed up with another hosting company - I'll post back to tell you how the transfer process went! Pray for me...
"Horrible Service!!!"
By: Greta McClain
Date/Time of Posting = Oct 15 2002 / 22:21:00
IP Address:
Rating: 1
This hosting company never would put a site up that I asked them to. I contacted the company and spoke to [Name Removed]. He stated that the site was listed as parked, even though I was paying for hosting, not parking and that he would get he site up and running by the next day. I called and e-mailed him several times, but the site never was put up. After about 10 days, I canceled the plan because the site was still not up. This company also tried to cancel another account that I had even though I e-mailed them and told them what I site I needed to cancel (even that had it in black and white to refer back to.) On these two occasions, I almost lost customers because of the service, or lack there of, that Web Hosting Direct provided. Web Hosting Direct says that they have a money back guarantee, but when I e-mailed and called them, they did not refund my money. I have I contacted the company and spoke to [Name Removed]. I finally spoke to [Name Removed], although he never would return my calls or e-mails, and despite [Name Removed] saying that he would refund the money, he has never done so. Based on my experience, I would not trust Web Hosting Direct to handle any business of mine. I have been trying to get the money refunded for 2 months now, and despite [Name Removed] saying that he would refund the money, he has never done so. Based on my experience, I would not trust Web Hosting Direct to handle any business of mine.
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