DONT EVEN THINK TO HOST WITH VODAHOST

My account was suspended today without any notice. First they told me becouse i dont pay. When i show the payment receipt they said i am spraiding viruses. My company have been customer to them for the past 3 years. Our company never scam , or do any illegal activity , we have virus check on our computers, they dont show any virus. We are running classified sites. People are uploading pictures files, etc. I cannot check they computers?!!! Also i cannot install on they servers any virus check/protection as it is not my server. It is their company responsibility to have a good firewall, that can prevent from virus, like other companies
Now i lost all my email communications, my script,my datas, my customer datas, and thousands of hours of work day and night for many years.
Please put yourself into my situation.
They answer is no communication, any ticket i send to them they dont reply. So this is customer service? PLEASE BEWARE FROM THIS COMPANY .

Voda Host is The Worst I Have ever Experienced...

Voda Host. looks easy....the beginning looks easy...But then it took them 6 days to verify my credit card and get us started...I should have ran away then....

Once it was finally started, my son began building the site...lucky for us, we already owned our main name we were working on...we attempted to add another site shortly after we started, and thats when it started going crazy...they would not accept the same credit card....FOR WEEKs we attempted to do business with them, and then the site crashed that we had paid for....we had not done anything....we could not get anyone from customer support to assist....when you typed in the url, it just came to a page of files....

When the customer support did finally call, he was RUDE...Unbelievable...we were trying to add another account, and to fix the one we had...could not get either one done....Thank God the idiot could not get our new account set up.... We let the other one die there, they would not fix it or refund the money....

Now I am being billed non stop after I have made it clear we would never do business with them again....I think there must be only one rude, obnoxious, Cretin working there....the phone never ever answers....

Run away....do not even try this place

Biggest Pro: none...a scamming rip off
Biggest Con: no customer service......rude...obnoxious

No support

I think the website builder is the only thing good about this host. It can take an eternity to get a simple problem sorted out. There is big problems regarding passwords working and if your password doesn't work you can't launch your site or update it. If you try to get any kind of support or help you will grow a long gray beard before you get a reply and when you do the reply will be very short and completely useless.

Example
I am having a problem with my password it doesn't work.
48 hours later and the reply is
Works ok from here

This kind of thing happens a lot the password fails and your stress level rises.

If you are thinking of using this voda host then dust off your sense of humor because you will need it. If you are trying to run a business you might be tempted by all the bells and whistles that voda host offers but don't be fooled. Think of it as a man selling magic jelly beans. Any body giving this voda host a good review has got to be eating magic jelly beans or related to the company. I am going to post this review as many times as I can.

Thank you,
B.McEntee voda host customer

Biggest Con: biggest con

NEVER, NEVER USE THIS HOSTING COMPANY

Most of the reviews have already done a great job at highlighting why you should not use this company. I want to go a little further. The terms of services are written to exclude all tech support, billing support, customer service support. You may not see this when you first sign up; but, trust me, they will highlight it and email it to you if you try to request support at all. There idea of support is to refer you to a tech manual that is written in first grade tech 101. No useful information that I could find.

There fab web creation software is horrible. It only works with their templates and of course, most of them or at least the ones that are half way decent are owned by them. Forget trying to use another template or program there. Want happen!

They seem to have all of 3 people in the entire company. Most emails are signed admin, supervisor, support without a name. You will see Brad Costello's name though. Dealing with him is very painful as he is there just to tell you that you can forget service.

Biggest Pro: That I was able to escape with my domain
Biggest Con: Conartist, no customer service, no tech support, no billing support, no value, rip off, and that are the good points

Worst Host there is !

These people DO NOT have any SUPPORT what so ever ! They will not respond to problems and will not answer their phone line. Problem tickets will sit for weeks and they will take your money and not support you at all! Go somewhere else for your hosting needs !!!

Biggest Pro: NONE !!!

Voda Host Stole My Domain

I signed up with Voda Host as a complete newbie. It was my first hosting experience, and they were offering a free website building software.

Well, I had a major complaint about their customer service dept. It is support ticket only...no phone, no direct contact at all. I went into the forum, and complained that there are other hosting companies that give phone support 24/7 365, why couldn't Voda Host do the same.

Well the owner, Brad Costello told me not to let the door hit me on the way out. I guess he took offense to me voicing a complaint about not being a happy customer.

When my hosting account came due 6 months later, he canceled my subscription renewal. Paypal sent me a notice saying my subscription was canceled. No explanation, no letter of any sort.

I had a domain name registered through Voda Host, and when my hosting account came due, they never mentioned my domain renewal. I contacted them to try and renew it or transfer it while it was STILL IN MY NAME, their domain transfer dept said an email was sent...NOT! And then when I tried to resolve it further, they didn't respond...they let the 2 days run out, so that Brad Costello could transfer it into his name. So it's unavailable to be purchased.

NEVER HOST WITH VODA HOST.

I was never given the chance to renew my domain. THANK Goodness that it was not heavily promoted or made a lot of money for me. Can you imagine, making thousands of dollars a month, have it stolen from you? Don't make this mistake!

Biggest Con: Not to be trusted

Take your money and run

We purchased a domain and web hosting service in 2007. When the new invoice came due it stated for web hosting and domain. We paid this invoice in full September of 2008. We have the credit card statements to prove this. This company then took our money and within 30 days canceled our site and then sold our domain to another person. They said we could find out who bought it and buy it from them. I believe they have it and are using this as extortion. They say it is not their fault that the invoice gives the impression that the domain is paid by the wording. We have copies of all invoices. We never received a separate billing for the domain name. This is deceptive to anyone purchasing from them and intentional. They hold domain names hostage basically. To late I checked the BBB and found they have an 'F' rating. They don't give a damn about you as a customer.

After several back and forth e-mails they tell us they will give a another one (different than the one we had) for free. We paid for this service so how is it free? The one they can give us won't do any good because our advertisement is for the previous one. They say to bad.

Don't do business with these people...they are thieves. They will bill your credit card, take the money, cancel your site then tell you to bad so sad...no refunds sucker!

Biggest Con: They are a con

BBB report

If you have any dought about the negative input about voda host, just look at the complaints on www.BBB.com (U.S. better business bereau) this is what they are saying:

BBB Rating: Based on BBB files, this business has an unsatisfactory record with BBB due to 12 unanswered complaints.

11 of which have been posted within the last two months!

Advise: stay away from this hosting company!!!!!

Biggest Pro: easy to use
Biggest Con: customer service RUDE and are NOT honest

Don't use Vodahost

Vodahost must be one of the most incompetent companies I have ever had the displeasure of dealing with. Their methodologies are entirely organised to maximise their own profit and minimise their service to their customers. Their billing system is a joke. They cut you off without explanation and it takes weeks of misery trying to contact tghem to get back on line again. If you want to phone them be prepared for a wait of a few hours.

Their sales department will help a little but after that forget it. Not only is their service non-existent, even when you want to pay them. You will get very rude automated replies if you try to handle an emergency. If you add a question to your support ticket they will put you at the end of the queue. (They even tell you they do this). I have had support tickets in for over a month without reply. They have accepted payments without recording them and will not give any reason. The list goes on and on. My advice to anyone who is considering Vodahost.... Don't!!! You'll regret it!