| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
The Prime Host
I started using The Prime Host nearly a year ago, and I've been using their Inferno 1 reseller plan. 40 gb space, 350 gb bw, $20/mo. A great deal, as long as the service holds up, and it certainly does. In almost a year I've only seen the site down once, for less than an hour for repairs. Occasionally I experience slow speeds, but not for long or often.
When I needed PHP updated in order to use some scripts necessary for the operation of my web site, they installed it the next day and everything worked fine. When I contact support, 9 times out of 10 they reply within the hour.
Their billing department is helpful as well. I had a mix up with billing where I payed a bill late, and so they were sending me an invoice right after each payment. When I talked to billing they were very helpful, and said that they would set up my subscription again, and that the deviation wasn't important, as long as I kept up with the monthly payments.
Overall their service is great at a great price
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