Awful!!!!!!

I have always had issues with telus on a personal level but now that i've seen their service on a commercial level, i'm even more disappointed. the amount of problems we have with our email and website is truly enough to make my boss (business owner) cry. Our business is based on online tools and when those don't work, we can't run our business (happens every few months). It will take days for telus to resolve the issue or even find the problem. This is where customer support is lacking. They don't seem to care.

As for email, well, there is nothing like putting an email together, sending it and then have it disappear into lala land. There's no record of the email being made or even that it was sent. This happens weekly. As you can see, i'm not impressed.

Biggest Con: NOT reliable!