| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Wothless uptime guarantee & non existant support
I have been a client with Sundog Ent. for 2 yrs and have had issues in the past with this host, however mst of the time support was quick and forcoming.I have several hosting accounts and have purchased domain names through their sister site on several occasions.
For the past several weeks they have been having multiple problems with their servers, as well as their support system. Recently there have been problems with their billing as well.
I have submitted many support tickets about these issues and have not received ANY resonse for at least one (1) month now. I have purchased dedicated servers to replace my existing accouns at Sundog Enterprises and am in the process of migrating my clients.
I do not recommend this host to anyone, ever. Do not count on them for uptime, network speed, customer service or billing accuracy. They are very quick to cut service when you don't pay, but very slow to reinstate service or reply to support requests. Biggest Pro: NONE Biggest Con: BAD SERVICE, NO SUPPORT, SLOW SERVERS (OVER POPULATED)
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