| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Not Much Satisfied
I opted for Siteground last year as the plan sounded attractive. Also by reading on their website, they offered to host 6 websites which were enough for me. But here surpises started. They gave 0 addon domains and for each extra addon domain one needs to shell out 30$/year. Pretty expensive and not very clearly specified on the site. Backups in Cpanel was disabled and costs around 30$ for taking backup of site and some more for restoring. Too Bad. At starting they charged even for support tickets, only 7 were free. Thankgod, they have removed that limit now.
Initially, their uptime was not very good, ranging 97-98 each month. But later it improved to 99.5 every month. Support is very fast but not always very helpful or convinvcing. Once they stopped mail accounts since I had a forum with 600+ members at that time. I had to shift to Gmail POP/SMTP afterwards.
As a conclusion, I would suggest only go with siteground if you have small sites to host. For bigger sites, Siteground is not for you. Don't go by space and bandwidth offered. Biggest Pro: Server Uptime Biggest Con: Lot of things to pay for like Backups, Addon Domains
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