Sharkspace gives rock-solid performance

What sets Sharkspace apart from most other economy-priced web hosts is that it does not oversell disk space or bandwidth.

That means no downtime and/or slow connections because of full disks or maxed-out connections. (In my experience with several hosts, this is rare. )

Support is good, with quick replies via the web/email. Live Chat is not always available.

Full set of features for a competitive price.

Heartily recommended.

Biggest Pro: rock-solid reliable
Biggest Con: no phone support

Lightning Fast server and Superb Technical Support

I heard about sharkspace some time back on WHT when I was going through the Reseller forum as I wanted a reseller account. I decided to sign up about a month ago and currently have a few websites hosted there including my main website. Even though one month is shorth for a review, I think it is time for me to come up with a review anyway. So here goes...

I signed up from their website and the activation was quick even though it is manual activation. Since I used my friend's PayPal to pay, they just asked me some verification and activation was done quickly after. They have a new server now and I was put in that one with the Arctic plan. Scott (the owner) was nice to me and he helped me with all my questions that I had when I signed up.

Server Performance: 10/10
As per WHM, the server is a dual processor opteron with 4 GB ram. The server load averages around .2 - .3 (always less than .5) and the page loading times are very quick. There has been no downtime till now.

Support: 8/10
The support response times are very quick any time of the day. On average I would say 15 minutes. I opened 4 tickets so far and all were handled very good and resolved quickly with detailed reply rather than canned responses. One ticket was 11 account transfers and it was completed in about 2 hours (the sites were quite large). The only issue I have is with live chat. I get disconnected sometimes. Not likely their fault though, I heard kayako live chat have such problems.

Features: 10/10
They have everything I need installed. Rvskins/fantastico/postgresql/mysql etc

Overall: 9/10
If they can get a better live chat system I would give them a 10/10.

Biggest Pro: Lightning Fast as server load is always below 1, which means the servers are not oversold
Biggest Con: No Overselling, but that is the reason for the Biggest Pro point