| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Real Web Leads - poor business ethics & unprofessional CEO
If anyone is a realtor on this site and is looking for a site - I DO NOT recommend realwebsolutions as they have poor business ethics and don't like when you complain about their downtimes. Not only that their CEO Trevor Snooks is highly unprofessional and does not know how to deal with customers. Not only that, if you complain too much, he might hit you below the belt and take you offline without notice. Never in my entire professional career in the field of IT, retail & real estate have I ever dealt with someone titled "CEO" as unprofessional, think-skinned & for lack of words, childish/immature as Trevor Snooks. If my partner did not take the time to call Bryan for an update on our ticket, we would've been offline without having a backup.
- Unwarranted breach of contract by Real Web Solutions
- Failure to communicate
- Unwarranted threats made by it's CEO Trevor Snooks to take us offline because we were opening trouble tickets
- Failure to provide 99% up-time as advertised by Real Web Solutions
- Taking our site offline without warning
- Delay in providing a full refund
The entire details of this fiasco can be seen here: http://forums.redflagdeals.com/www-realwebsolutions-com-poor-business-ethics-unprofessional-ceo-trevor-snooks-1013892/ Biggest Pro: Flexibility & customization of the platform Biggest Con: Constant downtime, unprofessional & threatening CEO Trevor Snooks
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