| uptime & reliability
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| server & connection speed
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| technical support & knowledge
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| customer service & billing
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| price value for money
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* ratings are out of 10
Review of Racknine
I have been with Racknine for almost 3years now. Originally I was just a subdomain on another Racknine hosted site but after I talked to the owner of the comapny, Matt Meier I was convinced to get my own hosting package.
While with Racknine there was only one instance of downtime but it was fixed and my site was back up within a couple of hours so it really was not a big deal.
For the most part everything was great with Racknine. My only main problem was their lack of experienced tech support. At first Matt would repsond back to every email problem I would send him but after a short while it got to the point where there was virtually no tech support at all.
In the end I would recomend Racknine to anybody who wants a good reliable hosting plan but I caution them if they have problems figuring things out on their own. Biggest Pro: Uptime Biggest Con: No customer support
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