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midPhase Reviews
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"HORRIBLE! Read this tech support exchange"
By: Arthur
Date/Time of Posting = Apr 01 2006 / 00:30:06
IP Address:
Rating: 1
Technical support is abysmal. Look at this exchange I had with their tech support...: note the TIMES. If you go with midphase, do NOT expect prompt service when the inevitable problems occur....[EDIT]Remainder of review removed: Unable to post original copy of e-mail conversation.[/EDIT]
"How to get back at them..."
By: Kevin
Date/Time of Posting = Jan 13 2006 / 23:45:40
IP Address:
Rating: 1
Just back to let you know that I filed a complaint with the Illinois state attorney general and suggest others do the same. It's the only way we can hold businesses like midphase accountable.

"In the end... it's a scam"
By: Kevin Heckeler
Date/Time of Posting = Nov 01 2005 / 20:02:52
IP Address:
Rating: 1
I had paid for a certain number of months with midphase. Before even reaching the end of those prepaid/contract months I stopped using their service. End of story? Not quite. 8 months later I suddenly receive an email stating I owe them like $100, despite never renewing with them or receiving a single notice of my account becoming delinquent. Then they try to trick you into cancelling your account, so that they have (in their mind) "proof" that you JUST cancelled and that they have you locked in at owing them for the unpaid months. It's an extortion scam, bullying people with threatening collections if they don't pay. Best thing I did this year was to remove my automatic billing information shortly after changing hosts. Buyer beware!
"midPhase has been fantastic"
By: John Beatrice
Date/Time of Posting = Jun 28 2005 / 11:26:31
IP Address:
Rating: 10
I've been a midPhase customer - - for about a year now after trying a couple different host companies. I also work for a large competitive telephone company in my state that also resells web hosting using Interland. MidPhase has provided me the best technical support, billing support and all the bells and whistles I need. I'm amazed!!!
"Customer Service #1"
By: Allen Morrow
Date/Time of Posting = Apr 14 2004 / 00:55:37
IP Address:
Rating: 10
I had tried three prior hosts with disastrous results (two of them on the thumbs down list). MidPhase was a whole new world. Being a total novice, I needed lots of help. MidPhase's support took me through every step with instant & helpful responses. The longest I ever had to wait was 15 minutes, and that was at 1:00 am on a weekend! If you are just starting out and need gentle guidance through the process, MidPhase is your best choice. The low price is just another bonus.
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